Chuck Greenlee | Page 12

I came in to test drive a Ford F150 Lightning, this was going to be gift to myself for my birthday. Fell in love with it, but wasn’t a fan of the color. Unfortunately, this was the last one on the lot. going to be gift to myself for my birthday. Fell in love with it, but wasn’t a fan of the color. Unfortunately, this was the last one on the lot. but Chuck found the exact color I wanted with some upgrades at a cheaper price the same day. He personally drove to pick it up, get it inspected, detailed, wrapped with a bow, and ready for delivery the following day. A+ service! More

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Chuck’s great. He got all my paperwork done the day before I walked in to pick up my car. All I had to do was sign for the loan and walk out with the keys. He was a He got all my paperwork done the day before I walked in to pick up my car. All I had to do was sign for the loan and walk out with the keys. He was always available and quickly responded to my calls/texts. More

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This Dealership is also called Koons Ford Lincoln of Annapolis that said, I purchased a used Toyota at this location. My salesman, Chuck Greenlee was very easy to work with, no pressure tactics, he wal Annapolis that said, I purchased a used Toyota at this location. My salesman, Chuck Greenlee was very easy to work with, no pressure tactics, he walked me through all the details and extra's of the used Toyota I was interested in. I chose Chuck as my salesman as other reviewers had suggested he made their car buying experience easy. Chuck went above and beyond the sale even calling me the next day to to check on how the vehicle was working out. My experience with Koons Ford/Lincoln of Annapolis used cars was much easier than my dealings with Carmax and local dealerships with similar vehicles. The Dealership staff very friendly and accommodating. The only thing that I found off putting was that I came in with pre-financing from Bank of America and a purchase order this particular Koons dealership unlike other Koons dealerships I was informed does not work with BOA in these terms. Therefore I had to go through their dealerships financing department to purchase the vehicle. That said, the financing department did get me 1/2 point less than Bank of America but it wasn't a necessity as I had already done the work and was happy. This financing issue just took me by surprise. Again, Chuck Greenlee, sales and leasing, was a pleasure to do business with. Happy with my used Highlander in Southern MD More

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Great team and everyone was nice, transparent and professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of serv professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of service More

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They were all great. Great teamwork and fast and easy process. I got my last 4 card from there Great teamwork and fast and easy process. I got my last 4 card from there More

by LAX2100 Verified Customer Verified Customer

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Nice clean truck. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. More

by jscott526 Verified Customer Verified Customer

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Everyone was very friendly, willing to answer questions, and gave an honest and fair deal. and gave an honest and fair deal. More

by calanctus Verified Customer Verified Customer

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EVERYTHING WENT AS IT SHOULD GREAT STAFF GREAT PRODUCT AND PRESENTATION WILL RETURN FOR NEXT ONE AND PRESENTATION WILL RETURN FOR NEXT ONE More

by rjohnson47 Verified Customer Verified Customer

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The sales guy was bad and pissed me off and I purchased a GMC instead. I was dealing with Chuck and they said he was on vacation and then I setup and and appointment with another guy and said Chuck quiet or GMC instead. I was dealing with Chuck and they said he was on vacation and then I setup and and appointment with another guy and said Chuck quiet or god fired but Chuck was good but something happened. The service has not great I have a f350 I purchased and not a very good experience either. More

by BCONNER0 Verified Customer Verified Customer

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Koons dealership has very friendly people working in the sales area as well as service area. sales area as well as service area. More

by pthomp30 Verified Customer Verified Customer

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