Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 27

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

300 Reviews

Write a Review

300 Reviews of Chuck Griffith

November 17, 2019

Dealership Rating
Employee Rating

Service Experience Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer co More

by rlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Germain BMW of Naples responded

Thank you for sharing such kind words about your visit with Chuck. Our team is thrilled to know that Chuck has earned your confidence and loyalty. Best Regards, Flavio Galasso General Manager

November 13, 2019

Dealership Rating
Employee Rating

Very professional Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very profes More

by ljmdmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Germain BMW of Naples responded

We are happy to know that Chuck took excellent care of you. Best Regards, Flavio Galasso General Manager

October 26, 2019

Dealership Rating
Employee Rating

Germain BMW Service Center I am driving my sixth BMW from Germain BMW and one of the reasons is because of the excellent service from Charles Griffith in the Service Center. He More

by Diane B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Germain BMW of Naples responded

We appreciate your business and thank you for sharing your complete satisfaction with Charles and his eagerness to ensure you have positive service experiences. See you next visit. Best Regards, Flavio Galasso General Manager

October 23, 2019

Dealership Rating
Employee Rating

Professional, efficient, and fair. This dealership and particularly the service department and Chuck Griffith do things right the first time. They are professional and thorough in diag More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2019

Germain BMW of Naples responded

We understand that you have many options to choose from for the servicing of your vehicle. Our team appreciates you allowing us the honor of providing you with your service needs. See you next time. Best Regards, Flavio Galasso General Manager

October 14, 2019

Dealership Rating
Employee Rating

Extraordinary customer care My experience with Germain from purchase to care has been exemplary. Mr Charles Griffith has provided nothing short of superlative care and attention. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2019

Germain BMW of Naples responded

We thank you for choosing Germain BMW for your automotive needs. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

October 04, 2019

Dealership Rating
Employee Rating

This the second time I have worked with Chuck Griffith on repairs needed on my 650I. Chuck informed me on everything that was needed to be repaired with estimates and time line to complete the job. More

by Dave
Recommend Dealer
Yes
Oct 07, 2019

Germain BMW of Naples responded

Thank you for letting us know that Chuck continues to take exceptional care of you. Best Regards, Flavio Galasso General Manager

September 18, 2019

Dealership Rating
Employee Rating

Annual maintenance Chuck is an outstanding service rep. He takes the time to explain the services provided and would highly recommend Chuck to any Germain customer. A g More

by Bigdaddyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2019

Germain BMW of Naples responded

We thank you for the kind words and 5-star rating. See you next time. Best Regards, Flavio Galasso General Manager

September 17, 2019

Dealership Rating
Employee Rating

Outstanding service as usual! Outstanding customer service! I have been dealing with Chuck for approximately the past six years. He is always very professional, knowledgeable and very thorough when dealing wit More

by BMW Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

Germain BMW of Naples responded

We truly appreciate you taking the time to leave Chuck this awesome feedback. We are fortunate to have Chuck as a member of our amazing team that is focused on delivering the ultimate customer experience. See you next time. Best Regards, Flavio Galasso General Manager

September 12, 2019

Dealership Rating
Employee Rating

Dave Brown is the best! Dave Brown and Chuck the service manager both went out of their way in all of our visits. Just had the car in for a recall and our loaner was all read More

by Pat w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Brown

Sep 13, 2019

Germain BMW of Naples responded

Thank you for your business and for spreading the word that our team works hard to provide exceptional service. Best Regards, Flavio Galasso General Manager

September 04, 2019

Dealership Rating
Employee Rating

Best experience by any standards. Germain BMW and Max Zuercher in specific made my leasing experience the best ever. Everything was explained fully. The process was quick and there wer More

by joepanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher, Jeremy Bongle , George Donovan

Sep 05, 2019

Germain BMW of Naples responded

Thank you for sharing Max's dedication to customer satisfaction. We thank you for your business and for providing us this positive feedback of your experience. Best Regard, Flavio Galasso General Manager

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