Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 27

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

February 10, 2020

Dealership Rating
Employee Rating

I have received exceptional service from Chuck Griffith I’ve the past 5+ years. I remain loyal to the brand because of the service I receive! More

by jestevenson2
Recommend Dealer
Yes
Feb 11, 2020

Germain BMW of Naples responded

Chuck and our team truly appreciate your business and loyalty. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

January 18, 2020

Dealership Rating
Employee Rating

Great services from Charles Griffith Called Chuck for an appointment to service the new car. He was very easy to work with as he asked; "When would like to come?". At my request, he made More

by mmora0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patty

Jan 20, 2020

Germain BMW of Naples responded

Here at Germain BMW of Naples, we work hard to accommodate our guests. Thank you for highlighting Chuck's commitment to customer satisfaction. Best Regards, Flavio Galasso General Manager

January 12, 2020

Dealership Rating
Employee Rating

Excellent service experience with Chuck Griffith Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer More

by newkirkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2020

Germain BMW of Naples responded

Thank you for letting us know that Chuck has taken excellent care of you. We appreciate your business and look forward to continuing to provide you with the quality service you deserve. See you next time. Best Regards, Flavio Galasso General Manager

January 07, 2020

Dealership Rating
Employee Rating

Charles Griffith is my advisor and he is and always has been extremely helpful. He makes you feel like family and always has your car ready on time More

by Jules
Recommend Dealer
Yes
Jan 07, 2020

Germain BMW of Naples responded

Your satisfaction is our goal. Thank you for letting us know that Charles continually provides you with the quality Germain BMW experience you deserve. Best Regards, Flavio Galasso General Manager

January 02, 2020

Dealership Rating
Employee Rating

Great Attention to Customer in Service Department Chuck is the best with his customers. Always willing to please and help out. Chuck is always great with follow-up to make sure your vehicle was fixe More

by Len Z
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 02, 2020

Germain BMW of Naples responded

Thank you for your kind words and business. Chuck and our team work hard to ensure our guest's complete satisfaction, thank you for taking the time to highlight Chuck and the level of service he provides. Best Regards, Flavio Galasso General Manager

December 19, 2019

Dealership Rating
Employee Rating

I have dealt with Chuck Griffith for 2 years since I have brought my BMW. Chuck has provided me with caring, and professional service and looks out for my interests More

by markgoetz84
Recommend Dealer
Yes
Dec 19, 2019

Germain BMW of Naples responded

Thank you for taking the time to leave Chuck this wonderful review. We are happy to know that he continually provides you with the 5-star experience you deserve as a Germain BMW owner. Best Regards, Flavio Galasso General Manager

December 17, 2019

Dealership Rating
Employee Rating

Chick has been my service advisor for a number of years. His approach to customers in the form of communication skills, honesty, and responsiveness is excellent. I continue to recommend Chuck to others. He More

by Bupdaw
Recommend Dealer
Yes
Dec 17, 2019

Germain BMW of Naples responded

Bob, thank you for leaving Chuck this wonderful feedback. We know he enjoys working with you and keeping you and your vehicle safely traveling down the road. Best Regards, Flavio Galasso General Manager

November 17, 2019

Dealership Rating
Employee Rating

Service Experience Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer co More

by rlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Germain BMW of Naples responded

Thank you for sharing such kind words about your visit with Chuck. Our team is thrilled to know that Chuck has earned your confidence and loyalty. Best Regards, Flavio Galasso General Manager

November 13, 2019

Dealership Rating
Employee Rating

Very professional Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very profes More

by ljmdmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Germain BMW of Naples responded

We are happy to know that Chuck took excellent care of you. Best Regards, Flavio Galasso General Manager

October 26, 2019

Dealership Rating
Employee Rating

Germain BMW Service Center I am driving my sixth BMW from Germain BMW and one of the reasons is because of the excellent service from Charles Griffith in the Service Center. He More

by Diane B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Germain BMW of Naples responded

We appreciate your business and thank you for sharing your complete satisfaction with Charles and his eagerness to ensure you have positive service experiences. See you next visit. Best Regards, Flavio Galasso General Manager

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