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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 5

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

November 24, 2024

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Charles Griffith has been my personal representative for a number of years now. He is always professional, timely and willing to go the extra mile for me. There is no one I'd rather have assisting me with More

by Tony Lawhon
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Yes
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Nov 25, 2024

Germain BMW of Naples responded

Tony, thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Chuck consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Flavio Galasso General Manager

November 08, 2024

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Chuck Griffith is the best and does a fantastic job with exceptional customer service. Thanks Chuck More

by ken.rusche
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Yes
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Nov 11, 2024

Germain BMW of Naples responded

Chuck is dedicated to customer satisfaction and we are fortunate to have him on our team taking great care of our valued guests. Best Regards, Flavio Galasso General Manager

November 06, 2024

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Charles Griffith provided professional, timely, and comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 year More

by Karl Spang
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Yes
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Nov 06, 2024

Germain BMW of Naples responded

Karl, thank you for telling us why you liked working with Chuck! Your satisfaction means the world to us, and we're pleased he was a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment. Best Regards, Flavio Galasso General Manager

November 05, 2024

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Roberto Lopez is an up and coming BEST SALESMAN at Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. H More

by elizabethwelch47
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Robaina, David Aristich , Roberto Lopez, Marco Pineros

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Nov 06, 2024

Germain BMW of Naples responded

Elizabeth, thanks so much for your stellar review of Roberto! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

November 01, 2024

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Chuck Griffith is always very attentive to my needs and questions. He was recommended to me by a good friend and I would highly recommend him. More

by Bmschaaf
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Recommend Dealer
Yes
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Nov 01, 2024

Germain BMW of Naples responded

Chuck and our staff are dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. We appreciate your continued business and kind words. Happy motoring! Best Regards, Flavio Galasso General Manager

October 23, 2024

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Chuck is a serious and committed person. I am very appreciative of his care. Thank you! More

by Frantic611
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Recommend Dealer
Yes
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Oct 24, 2024

Germain BMW of Naples responded

Thanks for sharing positive feedback on Chuck. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

October 02, 2024

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I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More

by douglas.bernstein
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Recommend Dealer
Yes
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Oct 03, 2024

Germain BMW of Naples responded

Thank you for letting us know that Chuck continues to ensure you and your wife's BMW are always a top priority and are thoroughly taken care of. Best Regards, Flavio Galasso General Manager

September 26, 2024

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If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! More

by Pducharme
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Recommend Dealer
Yes
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Sep 27, 2024

Germain BMW of Naples responded

We thank you for sharing such kind words about Chuck. Our staff is most fortunate to have him as a valued member of our team taking great care of our clients. See you next time you visit. Best Regards, Flavio Galasso General Manager

September 26, 2024

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Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. More

by Joe
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Recommend Dealer
Yes
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Sep 27, 2024

Germain BMW of Naples responded

Chuck is a true asset and we are thrilled to know he has gone above and beyond to assist you. See you down the road. Best Regards, Flavio Galasso General Manager

September 24, 2024

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Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More

by dbohl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

Germain BMW of Naples responded

Thank you for your positive review! We are glad that Chuck provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your BMW's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Galasso General Manager

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