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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 6

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
303 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs

Languages Spoken

English English

5.0

303 Reviews

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303 Reviews of Chuck Griffith

September 26, 2024

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If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! More

by Pducharme
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Yes
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Sep 27, 2024

Germain BMW of Naples responded

We thank you for sharing such kind words about Chuck. Our staff is most fortunate to have him as a valued member of our team taking great care of our clients. See you next time you visit. Best Regards, Flavio Galasso General Manager

September 26, 2024

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Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. More

by Joe
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Yes
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Sep 27, 2024

Germain BMW of Naples responded

Chuck is a true asset and we are thrilled to know he has gone above and beyond to assist you. See you down the road. Best Regards, Flavio Galasso General Manager

September 24, 2024

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Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More

by dbohl
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Yes
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Sep 25, 2024

Germain BMW of Naples responded

Thank you for your positive review! We are glad that Chuck provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your BMW's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Galasso General Manager

August 30, 2024

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Chuck Griffith is t. He is the reason I bring my older BMW to the dealer for service. He respects my needs and makes suggestions for current and future service needs with More

by DOGILVIE
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Yes
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Aug 30, 2024

Germain BMW of Naples responded

We would like to thank you for your recommendations and for this 5 Star review. Chuck and our team of professionals are dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. Best Regards, Flavio Galasso General Manager

August 07, 2024

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I had designated service performed on my vehicle. Chuck Griffith was very helpful, attentive, knowledgeable and professional More

by rdbailey
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Yes
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Aug 08, 2024

Germain BMW of Naples responded

Chuck is dedicated to customer satisfaction and we are happy to know it shined through during your recent visit. Best Regards, Flavio Galasso General Manager

August 01, 2024

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Chuck has been our service advisor since we moved here. Wouldn’t go to anyone else. Superior service!!!!! More

by wmercha
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Yes
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Aug 01, 2024

Germain BMW of Naples responded

We appreciate your business and kind words for Chuck. He is certainly dedicated to customer satisfaction and we are fortunate to have him as a member of our team of professionals. Best Regards, Flavio Galasso General Manager

July 29, 2024

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From Sales (David) to Service (Chuck) I have received A+ attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. More

by Mitch2syc
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Yes
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Jul 30, 2024

Germain BMW of Naples responded

We really appreciate the amazing review. We strive to always provide exceptional service to meet our client’s quality expectations. Best Regards, Flavio Galasso General Manager

July 22, 2024

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Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More

by Michael
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Recommend Dealer
Yes

Other Employees Tagged: Flavio Galasso, Bill Emerson, Paul Cullinan , Francesca Zupancic

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Jul 23, 2024

Germain BMW of Naples responded

Thanks for letting us know how satisfied you have been with Chuck's assistance, Michael! We're glad he provides you with his utmost support and insight at this visits. We look forward to making your next appointment just as superb. Best Regards, Flavio Galasso General Manager

July 06, 2024

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Charles Griffith gave us excellent customer service at Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to More

by helen.pogogeff
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Yes
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Jul 08, 2024

Germain BMW of Naples responded

We thank you for leaving Chuck this kind review and for letting us know he was able to assist you with your unexpected service concerns and get you quickly back on the road to enjoy your trip. We appreciate your business and kind words. If our team may be of service to you again, we will be honored to assist. Best Regards, Flavio Galasso General Manager

May 31, 2024

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Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More

by bruce_ernst
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Yes
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Jun 03, 2024

Germain BMW of Naples responded

We are fortunate to have Chuck on our team or professionals taking great care of our valued customers. Best Regards, Flavio Galasso General Manager

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