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Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 6

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

November 05, 2024

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Employee Rating

Roberto Lopez is an up and coming BEST SALESMAN at Germain BMW Naples. We decided to lease 2025 BMWs and we chose Roberto again to assist us in making the best choices with what was on the “Lot”. H More

by elizabethwelch47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Robaina, David Aristich , Roberto Lopez, Marco Pineros

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Nov 06, 2024

Germain BMW of Naples responded

Elizabeth, thanks so much for your stellar review of Roberto! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your new BMW! Best Regards, Flavio Galasso General Manager

November 01, 2024

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Employee Rating

Chuck Griffith is always very attentive to my needs and questions. He was recommended to me by a good friend and I would highly recommend him. More

by Bmschaaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 01, 2024

Germain BMW of Naples responded

Chuck and our staff are dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. We appreciate your continued business and kind words. Happy motoring! Best Regards, Flavio Galasso General Manager

October 23, 2024

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Employee Rating

Chuck is a serious and committed person. I am very appreciative of his care. Thank you! More

by Frantic611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 24, 2024

Germain BMW of Naples responded

Thanks for sharing positive feedback on Chuck. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Flavio Galasso General Manager

October 02, 2024

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Employee Rating

I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More

by douglas.bernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 03, 2024

Germain BMW of Naples responded

Thank you for letting us know that Chuck continues to ensure you and your wife's BMW are always a top priority and are thoroughly taken care of. Best Regards, Flavio Galasso General Manager

September 26, 2024

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Employee Rating

If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! More

by Pducharme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 27, 2024

Germain BMW of Naples responded

We thank you for sharing such kind words about Chuck. Our staff is most fortunate to have him as a valued member of our team taking great care of our clients. See you next time you visit. Best Regards, Flavio Galasso General Manager

September 26, 2024

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Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 27, 2024

Germain BMW of Naples responded

Chuck is a true asset and we are thrilled to know he has gone above and beyond to assist you. See you down the road. Best Regards, Flavio Galasso General Manager

September 24, 2024

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Employee Rating

Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More

by dbohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2024

Germain BMW of Naples responded

Thank you for your positive review! We are glad that Chuck provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your BMW's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Flavio Galasso General Manager

August 30, 2024

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Employee Rating

Chuck Griffith is t. He is the reason I bring my older BMW to the dealer for service. He respects my needs and makes suggestions for current and future service needs with More

by DOGILVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 30, 2024

Germain BMW of Naples responded

We would like to thank you for your recommendations and for this 5 Star review. Chuck and our team of professionals are dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. Best Regards, Flavio Galasso General Manager

August 07, 2024

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Employee Rating

I had designated service performed on my vehicle. Chuck Griffith was very helpful, attentive, knowledgeable and professional More

by rdbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 08, 2024

Germain BMW of Naples responded

Chuck is dedicated to customer satisfaction and we are happy to know it shined through during your recent visit. Best Regards, Flavio Galasso General Manager

August 01, 2024

Dealership Rating
Employee Rating

Chuck has been our service advisor since we moved here. Wouldn’t go to anyone else. Superior service!!!!! More

by wmercha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 01, 2024

Germain BMW of Naples responded

We appreciate your business and kind words for Chuck. He is certainly dedicated to customer satisfaction and we are fortunate to have him as a member of our team of professionals. Best Regards, Flavio Galasso General Manager

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