Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 6

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 9 mos

Languages Spoken

English English

5.0

300 Reviews

Write a Review

300 Reviews of Chuck Griffith

August 30, 2024

Dealership Rating
Employee Rating

Chuck Griffith is t. He is the reason I bring my older BMW to the dealer for service. He respects my needs and makes suggestions for current and future service needs with More

by DOGILVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Germain BMW of Naples responded

We would like to thank you for your recommendations and for this 5 Star review. Chuck and our team of professionals are dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. Best Regards, Flavio Galasso General Manager

August 07, 2024

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I had designated service performed on my vehicle. Chuck Griffith was very helpful, attentive, knowledgeable and professional More

by rdbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Germain BMW of Naples responded

Chuck is dedicated to customer satisfaction and we are happy to know it shined through during your recent visit. Best Regards, Flavio Galasso General Manager

Aug 08, 2024

rdbailey responded

He is why I come to your dealership for service

August 01, 2024

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Chuck has been our service advisor since we moved here. Wouldn’t go to anyone else. Superior service!!!!! More

by wmercha
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2024

Germain BMW of Naples responded

We appreciate your business and kind words for Chuck. He is certainly dedicated to customer satisfaction and we are fortunate to have him as a member of our team of professionals. Best Regards, Flavio Galasso General Manager

July 29, 2024

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From Sales (David) to Service (Chuck) I have received A+ attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. More

by Mitch2syc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 30, 2024

Germain BMW of Naples responded

We really appreciate the amazing review. We strive to always provide exceptional service to meet our client’s quality expectations. Best Regards, Flavio Galasso General Manager

July 22, 2024

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Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More

by Michael
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Flavio Galasso, Bill Emerson, Paul Cullinan , Francesca Zupancic

Jul 23, 2024

Germain BMW of Naples responded

Thanks for letting us know how satisfied you have been with Chuck's assistance, Michael! We're glad he provides you with his utmost support and insight at this visits. We look forward to making your next appointment just as superb. Best Regards, Flavio Galasso General Manager

Jul 23, 2024

Michael responded

Thank You.

July 06, 2024

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Charles Griffith gave us excellent customer service at Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to More

by helen.pogogeff
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Germain BMW of Naples responded

We thank you for leaving Chuck this kind review and for letting us know he was able to assist you with your unexpected service concerns and get you quickly back on the road to enjoy your trip. We appreciate your business and kind words. If our team may be of service to you again, we will be honored to assist. Best Regards, Flavio Galasso General Manager

May 31, 2024

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Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More

by bruce_ernst
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2024

Germain BMW of Naples responded

We are fortunate to have Chuck on our team or professionals taking great care of our valued customers. Best Regards, Flavio Galasso General Manager

April 16, 2024

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Employee Rating

Chuck is great , he is the best advisor every time I take my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other More

by Turkspainting
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson

Apr 22, 2024

Germain BMW of Naples responded

We are overjoyed to know Chuck continues to ensure your complete satisfaction. Thank you for sharing. Best Regards, Flavio Galasso General Manager

April 16, 2024

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Employee Rating

Of all the car dealerships and service departments I have encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employ More

by dmcdaniel
Recommend Dealer
Yes
Apr 22, 2024

Germain BMW of Naples responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are fortunate to have Chuck on our team taking great care of our valued guests. We hope to see here again soon, Best Regards, Flavio Galasso General Manager

April 05, 2024

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Employee Rating

Germain BMW and my service advisor Chuck are truly world class. I will go to them for all of my purchases and services. It is a pleasure and a burden off of my mind to know we have such top quality BMW de More

by Dr. Tim S.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: April in finance is five stars.

Apr 08, 2024

Germain BMW of Naples responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Flavio Galasso General Manager

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