Chuck Johnson | Page 42

5th Lexus Repeat sales is the true measure of customer service and satisfaction. Why else would you go back to a dealer? Amanda had the right car with the right Repeat sales is the true measure of customer service and satisfaction. Why else would you go back to a dealer? Amanda had the right car with the right features lined up, greeted me promptly, respected my budget, expedited the paperwork and had me on my way in record time. Win-win. More

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Best deal!!! I drove up Saturday morning from Miami lakes,fl. When I arrived Jim Lally greeted with a pleasant smile and he was very assertive to my needs. Over I I drove up Saturday morning from Miami lakes,fl. When I arrived Jim Lally greeted with a pleasant smile and he was very assertive to my needs. Over I had a great experience. Thanks Jim More

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Relaxing and pleasant experience.Tge staff The staff and in particular Jim Lally were a pleasure to deal with. My wife and I found them to be honest reasonable and very thorough. No high pressu The staff and in particular Jim Lally were a pleasure to deal with. My wife and I found them to be honest reasonable and very thorough. No high pressure or tension in dealing together. Our entire experience was very pleasant More

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Our used new vehicle Our salesmen was exceptionally very professional and was up front with the vehicle more than fair on everything about the car we were very happy with Our salesmen was exceptionally very professional and was up front with the vehicle more than fair on everything about the car we were very happy with Kyle Hadala & Chuck Johnson was very helpful in the finance department .Sincerely yours Janis & Todd Newell More

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No hassles and patience galore Purchased my used car from Wilde with the help of Amanda who made the experience a pleasure. I would definitely recommend the dealership to friends an Purchased my used car from Wilde with the help of Amanda who made the experience a pleasure. I would definitely recommend the dealership to friends and suggest working with Amanda to find the right vehicle, you won’t be disappointed. More

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Met all expectations Curt worked with me over a couple of weeks to determine the vehicle that would best meet my current needs. After looking at new RX’s and considering Curt worked with me over a couple of weeks to determine the vehicle that would best meet my current needs. After looking at new RX’s and considering ordering a 2020 we actually settled on a 2016 with only 17,000 miles. Curt was professional and a great help through it all. He even let me test drive his RX as I was considering A model similar to his. I have owned Mercedes, BMW, Audi, and this is the best experience I have had. I highly recommend Curt and Wilde Lexus. More

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Best experience ever! This is my 8th lexus. hands down BEST dealership experience! I will buy all my vehicles from here from now on. From the minute I walked in, I felt imp This is my 8th lexus. hands down BEST dealership experience! I will buy all my vehicles from here from now on. From the minute I walked in, I felt important. Patrick greeted me outside showed me all vehicles, explained all differences. He is knowledgable, honest and Patrick earned my business for life!!! More

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Pleasant Experience, Great People We had sought and obtained from multiple Lexus dealers on-line quotes for 2019 RX350. We knew exactly the packages and options we wanted, so we were s We had sought and obtained from multiple Lexus dealers on-line quotes for 2019 RX350. We knew exactly the packages and options we wanted, so we were shopping price. The day before we went to Wilde Lexus in Sarasota, we visited another dealer, and had a most unpleasant experience. We walked out of the dealership. The next day, we made the trip to Wilde Lexus and met Carl Carpenter, Internet Sales Manager. He honored everything in his on-line quote. We settled on a fair trade-in value for our 2010 Lexus. In less than 2 hours, we had inspected our new RX350, signed paperwork, and were ready to get trained on all the technology on the new Lexus. Carl's statement to us sums up the experience we had at Wilde Lexus. He said "Buying a car should be a happy, fun exprience". It was for us. Chuck, Financial Director and Kenny, Delivery Specialist added to the pleasant experience we had. We highly recommend Wilde Lexus and Carl Carpenter in Sarasota if you are looking for a Lexus and want an enjoyable buying experience. More

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Devyn is a terrific salesperson! I had just dropped my Land Rover off for repair yesterday (recently out of warranty) and as I was leaving, I stopped for what I thought would be a few I had just dropped my Land Rover off for repair yesterday (recently out of warranty) and as I was leaving, I stopped for what I thought would be a few minutes to look at the Lexus SUV's. I had one long ago and my friends who now do are very happy. Devyn approached me very politely and asked if he could be of help. He received the "no just looking" reply. He nicely offered to answer any questions I may have and asked if he could give me his card...instead of shoving it in my face. He knew the inventory and was further prepared with a pricing cheat sheet in his pocket. We discussed both certified pre-owned as well as new. I didn't know about the NX so he filled me in on them and compared the features and size difference with the RX. I was offered to test drive one. Why not. Long story longer, by 5 pm, I was driving away in the downpour with my brandy new NX. Devyn was proactive and had a hunch I might truly be interested and had the car prepped and under the overhang out front while I came home to fetch my Land Rover payoff info. He gently nudged me into thinking about trading in my Land Rover that day. It wasn't in my game-plan, but it made sense. Because Devyn spent the time showing me all of the interior features and what all of the gadgets did, I felt comfortable driving away...even in a monster thunderstorm. I trained salespeople for 18 years and Devyn "just gets it". Great people skills, does his homework, knows his stuff and, most importantly, is a great human being. I'm not sure I would have moved forward on this if it were not for Devyn. It was a great experience with Kevin, Chuck and Scott also. I'm anxious to take my new NX out for a spin! Thanks for the great transaction Devyn! More

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Great shopping experience Eric was great from the first initial contact I made with him via phone conversation after I called to inquire about a Lexus LS 460. And once I arrive Eric was great from the first initial contact I made with him via phone conversation after I called to inquire about a Lexus LS 460. And once I arrived I wasnt even outside looking at vehicles for 5 mins before he immediately came out and recognized and greeted me making me feel welcome and respected. Not to mention he already had the vehicle in question pulled up "Valet Style'right up front awaiting my arrival. He was very personable and polite. I was comfortable to work with him from our 1st handshake. He was very knowledgeable of the vehicle and all its intricate features. Although Kevin didnt give me the price I wanted(Lol) Eric definitely made up for it when I came back to pick up my car. He payed great attention to detail and had the car Immaculate upon my arrival. He even went as far as to put touch up paint on All the areas I had in question to my satisfaction while I did my finance paperwork with Chuck. Who was very friendly also and provided me with great comfort of my purchase as I signed my owners documents. I had never purchased a Lexus before but this buying experience will definitely be in my mind when it's time to upgrade or make another vehicle purchase in future. I strongly recommend anyone looking to buy a Lexus or any other used vehicle to take a drive down to Wilde Lexus of Sarasota for the best dealership experience. And I live a hour 1/2 away in Tampa but will gladly make the trip at the drop of a dime. Quality cats and quality service are unforgettable. Eric and the whole staff were Great but the Beautiful Crystal White LS 460 is even better. I Love this Luxury vehicle and reccomend this brand to any Luxury Car Consumer... 10 Stars from me... Thanks Eric/Guys God Bless Sincerely, Jay Holmes More

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