Chuck Johnson | Page 43

Pleasant Experience, Great People We had sought and obtained from multiple Lexus dealers on-line quotes for 2019 RX350. We knew exactly the packages and options we wanted, so we were s We had sought and obtained from multiple Lexus dealers on-line quotes for 2019 RX350. We knew exactly the packages and options we wanted, so we were shopping price. The day before we went to Wilde Lexus in Sarasota, we visited another dealer, and had a most unpleasant experience. We walked out of the dealership. The next day, we made the trip to Wilde Lexus and met Carl Carpenter, Internet Sales Manager. He honored everything in his on-line quote. We settled on a fair trade-in value for our 2010 Lexus. In less than 2 hours, we had inspected our new RX350, signed paperwork, and were ready to get trained on all the technology on the new Lexus. Carl's statement to us sums up the experience we had at Wilde Lexus. He said "Buying a car should be a happy, fun exprience". It was for us. Chuck, Financial Director and Kenny, Delivery Specialist added to the pleasant experience we had. We highly recommend Wilde Lexus and Carl Carpenter in Sarasota if you are looking for a Lexus and want an enjoyable buying experience. More

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Devyn is a terrific salesperson! I had just dropped my Land Rover off for repair yesterday (recently out of warranty) and as I was leaving, I stopped for what I thought would be a few I had just dropped my Land Rover off for repair yesterday (recently out of warranty) and as I was leaving, I stopped for what I thought would be a few minutes to look at the Lexus SUV's. I had one long ago and my friends who now do are very happy. Devyn approached me very politely and asked if he could be of help. He received the "no just looking" reply. He nicely offered to answer any questions I may have and asked if he could give me his card...instead of shoving it in my face. He knew the inventory and was further prepared with a pricing cheat sheet in his pocket. We discussed both certified pre-owned as well as new. I didn't know about the NX so he filled me in on them and compared the features and size difference with the RX. I was offered to test drive one. Why not. Long story longer, by 5 pm, I was driving away in the downpour with my brandy new NX. Devyn was proactive and had a hunch I might truly be interested and had the car prepped and under the overhang out front while I came home to fetch my Land Rover payoff info. He gently nudged me into thinking about trading in my Land Rover that day. It wasn't in my game-plan, but it made sense. Because Devyn spent the time showing me all of the interior features and what all of the gadgets did, I felt comfortable driving away...even in a monster thunderstorm. I trained salespeople for 18 years and Devyn "just gets it". Great people skills, does his homework, knows his stuff and, most importantly, is a great human being. I'm not sure I would have moved forward on this if it were not for Devyn. It was a great experience with Kevin, Chuck and Scott also. I'm anxious to take my new NX out for a spin! Thanks for the great transaction Devyn! More

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Great shopping experience Eric was great from the first initial contact I made with him via phone conversation after I called to inquire about a Lexus LS 460. And once I arrive Eric was great from the first initial contact I made with him via phone conversation after I called to inquire about a Lexus LS 460. And once I arrived I wasnt even outside looking at vehicles for 5 mins before he immediately came out and recognized and greeted me making me feel welcome and respected. Not to mention he already had the vehicle in question pulled up "Valet Style'right up front awaiting my arrival. He was very personable and polite. I was comfortable to work with him from our 1st handshake. He was very knowledgeable of the vehicle and all its intricate features. Although Kevin didnt give me the price I wanted(Lol) Eric definitely made up for it when I came back to pick up my car. He payed great attention to detail and had the car Immaculate upon my arrival. He even went as far as to put touch up paint on All the areas I had in question to my satisfaction while I did my finance paperwork with Chuck. Who was very friendly also and provided me with great comfort of my purchase as I signed my owners documents. I had never purchased a Lexus before but this buying experience will definitely be in my mind when it's time to upgrade or make another vehicle purchase in future. I strongly recommend anyone looking to buy a Lexus or any other used vehicle to take a drive down to Wilde Lexus of Sarasota for the best dealership experience. And I live a hour 1/2 away in Tampa but will gladly make the trip at the drop of a dime. Quality cats and quality service are unforgettable. Eric and the whole staff were Great but the Beautiful Crystal White LS 460 is even better. I Love this Luxury vehicle and reccomend this brand to any Luxury Car Consumer... 10 Stars from me... Thanks Eric/Guys God Bless Sincerely, Jay Holmes More

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Leased new Lexus Really an amazing dealership experience. The level of customer service is outstanding. Terrific vehicle selection, and the staff is tremendous. I woul Really an amazing dealership experience. The level of customer service is outstanding. Terrific vehicle selection, and the staff is tremendous. I would highly recommend and will do business again. More

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Tim’s Professional services with product knowledge and courtesy . Daryl was very informative of the product and how everything worked, Will highly recommen Professional services with product knowledge and courtesy . Daryl was very informative of the product and how everything worked, Will highly recommend the dealership and sales person. Thank you for the experience in buying a new car. More

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Lexus Supreme Dealership When we were ready to get a new automobile the staff at Wilde Lexus of Sarasota found the vehicle that best suited our needs and filled the items on o When we were ready to get a new automobile the staff at Wilde Lexus of Sarasota found the vehicle that best suited our needs and filled the items on our wish list. Tom McOmber guided us through the process in his usual easy-going style then Chuck Johnson handled the financial arrangements in a speedy and efficient manner. Scott Franziger introduced us to the various electronics and other features and answered our questions about the operation of the car. When we drove away from the dealership we felt we had just the right vehicle for us and were confident that the people at Wild Lexus had treated us fairly and professionally. More

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Wilde Lexus professional staff The professional staff members that delivered our car spent quality time with us and did make us feel rushed. All questions were answered honestly. I The professional staff members that delivered our car spent quality time with us and did make us feel rushed. All questions were answered honestly. I can’t say enough about them and will certainly recommend Wilde to anyone in the market for Lexus products.. A special thanks to Carl, Avi, Chuck, and Peter!! Louis and Lori More

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Great experience and more than willing to work with you Patrick Chartrand was my sales person. i have purchased 5 cars from Patrick in the last 10 years. Need i say more. I never feel pressured or made to f Patrick Chartrand was my sales person. i have purchased 5 cars from Patrick in the last 10 years. Need i say more. I never feel pressured or made to feel i am only a number. Wilde lexus, and Patrick make you feel as family. He welcomes me and always has time for past customers. Will see you walking by service and stops over to speak with you. Always has time for you. I traded in my 2016 RX350 for a new 2019 RX350. received a great trade-in price and also a WOW price on the new car. Patrick has my business, and i will continue to come back to Wilde and Patrick for my service and sales. Thank You, Patrick, from Frank More

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Best Car Buying Experience Daryl Williams and Chuck Johnson made buying my first Lexus a very easy and pleasant experience! I look forward to a long-lasting relationship with th Daryl Williams and Chuck Johnson made buying my first Lexus a very easy and pleasant experience! I look forward to a long-lasting relationship with this awesome dealership. More

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Amazing experience Greg was so helpful with me! I got my dream car. I’m so in love. The experience was very pleasant. He took the extra time to also set up my Bluetooth Greg was so helpful with me! I got my dream car. I’m so in love. The experience was very pleasant. He took the extra time to also set up my Bluetooth speaker in the car to my phone so I could play music from my phone. Thanks so much Wilde Lexus! More

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