Chuck Kelley | Page 9

I’ve had my brand new equinox there for now 2 days and still no answers now they are saying they have to wait on someone from gm! My car is literally sitting there like a 30,000 xxx! still no answers now they are saying they have to wait on someone from gm! My car is literally sitting there like a 30,000 xxx! More

by twoshirt571 Verified Customer Verified Customer

Print

The people and services at this dealership was awesome. They were really helpful and polite. They took care of all my needs. This dealership and the people there care about me. Very friendly They were really helpful and polite. They took care of all my needs. This dealership and the people there care about me. Very friendly More

by Jeebare Verified Customer Verified Customer

Print

They took time to know what was important to us in the purchase of our van. purchase of our van. More

by MBRUBAKER Verified Customer Verified Customer

Print

Every time I bring in my truck they tell me "couldn't duplicate the problem ". So this time I took a picture of the warning light/message that I'm getting on my dash and both showed them and then texted duplicate the problem ". So this time I took a picture of the warning light/message that I'm getting on my dash and both showed them and then texted them the Pic. Yep, they came back after a week and said "couldn't duplicate it." My truck has 34k miles on it and every day I still see the same warning light. They told me they MIGHT be able to turn it off if they replace my brake pads and my sensor ($60 pads and $14 sensor). I asked how much to do the job, almost $1000 because they also replace the rotors. I asked how much life was left on my pads and they said "they're not quite half way worn." Why would I pay $1k for your service department to problem solve an issue that they say is only half worn and i can buy the parts to fix it myself for less than $100? Awful service department. I used to stand up for Kelley when people said bad things. Yeah, those days are gone. More

by THOMAS.DUGAN Verified Customer Verified Customer

Print

Very friendly. Plenty of stock to choose from. The truck I got is even better than I thought it would be Plenty of stock to choose from. The truck I got is even better than I thought it would be More

by N9WLW Verified Customer Verified Customer

Print

Excellent customer service. Knowledgeable, friendly, helpful staff! Free car washes are a plus as well! Knowledgeable, friendly, helpful staff! Free car washes are a plus as well! More

by TREED8691 Verified Customer Verified Customer

Print

Pleasant process, Adrienne did a great job of providing all needed information. Very helpful, would recommend her to others! all needed information. Very helpful, would recommend her to others! More

Print

Had a very pleasant experience. Everyone treated me with professionalism and kindness. I Have gone back several times with questions. The questions were not that important, It was Everyone treated me with professionalism and kindness. I Have gone back several times with questions. The questions were not that important, It was just that I was looking forward to talking with the new friends I had made. Chuck Kelley (the general manager) is a really great person to work with. I am truly greatfull that I meet him. More

Print

Always fun to see the folks at Kelley’s. Have been buying autos there for 40 years. Great place Have been buying autos there for 40 years. Great place More

Print

Enjoyed my experience with this dealership. Helped me order a brand new Chevy Trax from the factory in the color I had been searching for for many months. It did take a while to get here but, w Helped me order a brand new Chevy Trax from the factory in the color I had been searching for for many months. It did take a while to get here but, with a custom order, that comes with buying this particular series. My sales associate, Stephen CroyBoy has enough energy to power a small city and he was fun to work with. Seriously, is buying a new car meant to be a fun experience? Check him out! More

Print