Chuck Koch | Page 2

Go somewhere else! Terrible communication, terrible service. I didn’t read reviews of this place till after my experience, don’t be me! My husband and I have bought mult Terrible communication, terrible service. I didn’t read reviews of this place till after my experience, don’t be me! My husband and I have bought multiple cars/trucks/suvs and Stuckey Ford is by far the worst dealership I have ever dealt with. We bought a Ford Explorer and in two weeks have had to have it serviced twice. We were told that we would be cut a check for our first expense and after almost two weeks and multiple calls, multiple times being hung up on, STILL no check. I had to make the drive (an hour for me) back to the dealership to be able to get any answers. Chuck, The manager we dealt with on the phone multiple times failed to come out and speak with us during our trip down; Instead sent others to deliver his message. Terrible customer service. We now have a check engine light on. Did I mention that my husband left his Oakley’s in the car we traded and we were told they were being mailed? Well two weeks later, the glasses were still on our sales associate desk that took care of us. NEVER EVEN MADE THE MAIL! Point here is if you like a quality service out of a dealership, this is not your place. Go somewhere else! Happy Car Buying! More

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My Great Escape I walked into Stuckey on 9/21/18 and told Brittany everything I wanted. “A pretty car with all the bells and whistles” I told her the amount of money I walked into Stuckey on 9/21/18 and told Brittany everything I wanted. “A pretty car with all the bells and whistles” I told her the amount of money I would put down and what I wanted the monthly payment to be. She listened carefully and showed me several cars that we are within my price range. A few minutes later we were on a test drive. The Ford Escape Titanium had everything I wanted. I appreciated the rebates on the new car and the amount given to me for my trade-in. Brittany was wonderful to work with she even came in on Saturday morning when we came back to give the dealership the title, just to show me how to use the ford sync connect features. Everyone at the dealership was super friendly and helpful and answered all of my questions. Thanks Stuckey Ford for a great new car so I can make my great “escape” into retirement. I Also appreciated the fact that they sent me home with the car and allowed me to come back with down payment $ and finish the financing. More

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Awesome Experience! My husband and I had a great experience working with the team at Stuckey to purchase our first Subaru! Suzie was a big help via email, quoting our tra My husband and I had a great experience working with the team at Stuckey to purchase our first Subaru! Suzie was a big help via email, quoting our trade in and getting us all the information she could. Kenny was a great salesman to work with! He made our car buying experience easy, quick, and fun! He was able to work with Chuck to get us the best trade in value possible on our old car. We couldn’t have asked for better customer service and LOVE our new car. We will definitely recommend Stuckey to all our family and friends, and tell them to go see Kenny! Thanks again! :) More

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The works We love Stuckeys! The service department takes care of all our needs and very pleasant to us. We’ve never had trouble with anything if we did they wou We love Stuckeys! The service department takes care of all our needs and very pleasant to us. We’ve never had trouble with anything if we did they would take care of it right away. Feel like family when we are there! More

by RICHNPATSY Verified Customer Verified Customer

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Great experience bought 2 trucks from him He looked at what I wanted to buy and where I was to use it. Not what he had on the lot. He searched for the trucks I was looking for. One was ordered He looked at what I wanted to buy and where I was to use it. Not what he had on the lot. He searched for the trucks I was looking for. One was ordered and one was found at another dealer More

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Amazing experience Carlos helped me get into the right vehicle for me not once but twice,he helped me pick out the right f 150 for my needs and got me an amazing price! Carlos helped me get into the right vehicle for me not once but twice,he helped me pick out the right f 150 for my needs and got me an amazing price! Then a couple months later he helped me get into an awesome mustang GT! Grear experience fast and quality! More

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