Chuck McVay

Great customer service they did an excellent job. They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely mann They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely manner. Thank you for the loaner. More

by Curtis.butts Verified Customer Verified Customer

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Check in and check out times are efficient. My service advisor answered my questions in an appropriate time frame for me. My service advisor answered my questions in an appropriate time frame for me. More

by MIKASITACC Verified Customer Verified Customer

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Justin is an amazing young man. Very attentive and prompt. Your rating will go down if you insist on me continuing to fill out this survey every time I talk to someone at your com Very attentive and prompt. Your rating will go down if you insist on me continuing to fill out this survey every time I talk to someone at your company. More

by MGHOLT Verified Customer Verified Customer

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Customer service … Trevor is great! So helpful. Very conscious. I can’t wait for the new facility So helpful. Very conscious. I can’t wait for the new facility More

by michelle97 Verified Customer Verified Customer

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I was very satisfied with my service at Mercedes Benz of Escondido. Victoria was very very professional and very knowledgeable. Thank you Escondido. Victoria was very very professional and very knowledgeable. Thank you More

by CHIRA_RO Verified Customer Verified Customer

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Picking up my car was the most frustrating. Even calling ahead it took them 30 minutes after I arrived to locate and bring me my car. Even calling ahead it took them 30 minutes after I arrived to locate and bring me my car. More

by MGHOLT Verified Customer Verified Customer

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Service is verry good and unit delivered on time. Carlos is a very fine Service Manager. Driver's floor mat is a problem - soiled when recelived. Need to be more attentive in placing protection. Carlos is a very fine Service Manager. Driver's floor mat is a problem - soiled when recelived. Need to be more attentive in placing protection. I have photos should you have questions. More

by rpepper0 Verified Customer Verified Customer

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Great customer service, excellent time management. Sean was very helpful and made sure that my wife and I experienced awesome care Sean was very helpful and made sure that my wife and I experienced awesome care More

by AEVANS8669 Verified Customer Verified Customer

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Maintenance is too expensive for the service provided. The cost for repairs are ridiculously too high. The cost for repairs are ridiculously too high. More

by MMINTER106 Verified Customer Verified Customer

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Good service Trevor Naetzel and Chuck McVay took good care of my needs and my car care of my needs and my car More

by JETFLIGHT9 Verified Customer Verified Customer

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