Mark Caparelli

Service was great finance was OK. Enjoy the service environment, except the music. The music was very, very loud and obnoxious Enjoy the service environment, except the music. The music was very, very loud and obnoxious More

by BOESSAH Verified Customer Verified Customer

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Outstanding service! They made me feel comfortable and they knew exactly what I was looking for. They made me feel comfortable and they knew exactly what I was looking for. More

by DARRELL.BRATHWAITE Verified Customer Verified Customer

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My mom (87-years old! ) and I can't thank Mark Caparelli, Michelle Azimi and Mercedes- Benz of Escondido enough. This was the most stellar car buying experience we have ev ) and I can't thank Mark Caparelli, Michelle Azimi and Mercedes- Benz of Escondido enough. This was the most stellar car buying experience we have ever had, and no we did not buy a Mercedes we bought a preowned Nissan Altima! From my pre-visit communications with Mark to the time we spent with him at the dealership we couldn't have asked for a more enjoyable experience. When we arrived so many thoughtful staff made sure all was great for us and when we connected with Mark he couldn't have made us feel more comfortable. While he couldn't do "BOGO" (Buy the Altima get the Land Rover free) he made everything else that we requested happen. When Michelle stepped in for the Finance portion of the experience she exceeded all our expectations in terms of her genuine kindness, knowledge and her efficient processing time (in and out within 30 min!). Mark's send off when presenting us with keys, and explaining how to do everything on the car (including rolling up the windows) was a joy. The preowned Altima is PERFECT for my mom and pretty cool she has an Escondido Mercedes-Benz license plate holder that matches all the chrome details on her Altima. Can't wait to go back and buy a preowned QUALITY car for me - Mark is already on it. Forget every other dealership in San Diego County...if you want a quality vehicle whether Mercedes or an Altima go to Mercedes Benz Escondido. More

by WATSONSHARIA Verified Customer Verified Customer

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I purchased a used car from Mark Caparelli and am very satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial c satisfied with the service provided. Mark stayed late to accommodate my late train arrival from Santa Barbara and was first class from the initial communication that I was interested in the car and made the transaction seamless. After the purchase, I found an issue with an indicated pre-sale repair, and rather than ignore me, Mark, Shawn Khan, and the rest of the team, went above and beyond to rectify the issue. I'll be honest, I didn't expect much from car salesmen but the team at MB Escondido pleasantly surprised me. Highly recommended! More

by TOMASUNDEN Verified Customer Verified Customer

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Everyone at the dealership was courteous and met my needs. My sales person Marc was a very attentive and very forthright. This is my second vehicle I purchased from the dealership and received the same needs. My sales person Marc was a very attentive and very forthright. This is my second vehicle I purchased from the dealership and received the same Professionalism and courtesy. More

by KMATTHIAS58 Verified Customer Verified Customer

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Working with Mark was a pleasure. He found us the car that we were looking for, made the transaction painless, and showed us how to operate all the features. Mark is the best!!! He found us the car that we were looking for, made the transaction painless, and showed us how to operate all the features. Mark is the best!!! More

by JIMGRUNDY1 Verified Customer Verified Customer

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Customer service … Trevor is great! So helpful. Very conscious. I can’t wait for the new facility So helpful. Very conscious. I can’t wait for the new facility More

by michelle97 Verified Customer Verified Customer

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MB of Escondido is the best dealership. In San Diego they have the best service team they always keep the customer updated on the service they do. In San Diego they have the best service team they always keep the customer updated on the service they do. More

by macosb13 Verified Customer Verified Customer

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The experience was positive. Mark and John were both great to work with. As was Moby. Mark and John were both great to work with. As was Moby. More

by RCRC99 Verified Customer Verified Customer

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Mark was amazing ! Professional and knowledgeable. It was truly a pleasure meeting him . Very smooth delivery . Professional and knowledgeable. It was truly a pleasure meeting him . Very smooth delivery . More

by SHIVALY2002 Verified Customer Verified Customer

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