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Chuck Phipps
Chuck Phipps at Hebert's Town and Country Chrysler Dodge Jeep RAM
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Chuck Phipps

Service Manager

Hebert's Town and Country Chrysler Dodge Jeep RAM

1155 E Bert Kouns Industrial Loop
Shreveport, LA 71105

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4.7
587 Reviews
4.7

587 Reviews

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587 Reviews of Chuck Phipps

September 26, 2023

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I always get my oil changes here and get quick service at a good price. More

by Opal
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Recommend Dealer
Yes
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September 24, 2023

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It took 4 service agents and 4 trips before my Jeep is hopefully fixed. I should not have to call and email for 2 months and my husband to speak to the owner before anything was done More

by shirley.wilson
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Hebert, Hebert's Town & Country , Mary and Nick were very helpful

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Sep 25, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to discuss the level of customer care that you and your husband received from our Service Team regarding your Jeep. Can you please email me with your preferred contact information? Best, Mark Hebert Dealership President mark@hebertstandc.com

September 21, 2023

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After paying over $14,000. 00, my car is still not functioning properly and it seems to be no major concern to anyone… I called to advise that after full payment and almost 2 mo More

by dpjefferson09
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Recommend Dealer
No
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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about your overall experience with our Service Department regarding your vehicle's concerns and subsequent charges. Please email me your preferred contact information so we can discuss this further. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

September 21, 2023

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Excellent, Fast Service, Thoroughly serviced and completed. Friendly staff always waiting to be of service. More

by anthbroome
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hebert's Town & Country

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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review of your experience with our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We enjoyed reading about the excellent and fast service you received from our friendly team. Your feedback is greatly appreciated.

September 21, 2023

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They were very helpful in fixing my Ram at a faster timeframe than the other Ram dealerships they led me in a few minutes ruffly what was wrong and keep me informed of the progress will recommend this More

by Caddo267
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Recommend Dealer
Yes

Other Employees Tagged: Justin service Writer

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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi. Thank you for your recommendation and positive review of your experience with our Service Team. We are so pleased that our team was so helpful in fixing your RAM and kept you informed of the progress. Thank you for being a Hebert's Town & Country Chrysler Dodge Jeep Ram customer and let us know if we can assist you further or answer any questions.

September 20, 2023

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The staff was knowledgeable and made me feel that my want and needs was important. More

by hiltondufont
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Recommend Dealer
Yes
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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We are so glad that our staff was attentive and knowledgeable throughout your experience at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope you have a wonderful rest of your day.

September 19, 2023

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Easy to get our oil changed and tires rotated. Everything went smoothly and there were no problems. More

by Cajun_Dad
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Recommend Dealer
Yes
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Sep 22, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are glad to see that you had a great experience having your oil changed and tires rotated here at Hebert's Town & Country Chrysler Dodge Jeep Ram! Our Service Team does everything they can to service you efficiently, we appreciate your acknowledgment and are always here should you need help in the future.

September 19, 2023

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Rating would have been 5 stars except for the long wait to diagnose the problem. More

by edkaspar
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Recommend Dealer
Yes
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September 19, 2023

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Bought a used vehicle here this year & went in for a tire that kept leaking down. I knew the tire had been worn because I have put several miles on it within my 8 months of ownership. More

by k_manshack03
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Recommend Dealer
No
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September 18, 2023

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Employee Rating

Service department was no help at all. . would not fix my ram 2500!! Mo more ram More

by KTATER32
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Recommend Dealer
No
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Sep 18, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to further discuss your experience with our Service Team regarding your RAM 2500. Can you please email me with your preferred contact information? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

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