Chuck Phipps

Had my oil change and recalls updated but I mention the warning light was on and believe it’s the oil sensor causing it but it came right back on not sure if they caught it or check but I’ll go back this Saturday morning the 12th since I’m off on weekends and long days and need my truck and hope it goes good and should be warranty

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Mark Hebert and his staff made buying a vehicle a breeze. Everyone was very helpful and knowledgeable about the whole process. I would and will recommend them to everyone I know!!

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Great service (once again) from Brittany, the Service Advisor at Heberts Town & Country, and the service techs performing the oil change and tire rotation. Brittany is always helpful, considerate and a real joy to deal with. Since I enrolled in the Mopar BusinessLink program, I'm able to get my auto serviced in no time at all. Thank you, Brittany, for making my service visits quick and painless!

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Great people! Went above and beyond! Ken did everything needed, Nicole was a precious as can be —super sweet! She explained things great and picked everything best for us. Chuck was very welcoming as well.

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Went right in and was helped immediately then had my truck done in just a couple of hours which is fast for what all they had to do to it. Very friendly and on-time like they said they would be. Service manager is also a great guy they should give him about 5 raises.

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Now led by Mark Hebert, the dealership has a longstanding family culture of excellent customer service and a workforce second to none. The terrific experience during the sale extends to each follow up experience.

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Great service and friendly people. I bought my truck there and they do great service on oil changes and work. I would recommend them to anyone.

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My service engine light came on and I took it in. They put me in a rental car at their expense and kept my van until they could fix it. The light came on again and so I took it back to them. They did the same thing and thought that they had it fixed when they called me but it came back on a few days later. I called to let them know and they said they would give me a call when there was a car available to loan out to me while they repaired it. This time they were determined to fix the problem and they did. Their determination in fixing the problem was wonderful. Now it runs the way it should with no service light engine on. The people I worked with were so kind and helpful. I would definitely take my vehicle back to them for repairs. I also loved the fact that they always gave me a loaner while they had my van.

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The guys at Town and Country Shreveport are great. They are knowledgeable and are very courteous to customers. Both should get a raise and a steak dinner.

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Staff is very friendly, they genuinely care about you as a customer and your vehicle. They make-every effort to have your vehicle ready in the shortest amount of time even when they are super busy. They picked me up when my car was ready promptly at no charge. I would definitely recommend Heberts Town and Country if you’re looking to purchase another vehicle or just for service on the vehicle you have.

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