Chuck Serra | Page 2

Excellent sales and finance team! I will be back! Chuck is the best! is the best! More

by Fbhvac638 Verified Customer Verified Customer

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Haven’t used it yet. Just bought the car. Will bring it in for the oil change or any other service it might need.like maybe tire rotation in for the oil change or any other service it might need.like maybe tire rotation More

by SEASUITES@comcast.net Verified Customer Verified Customer

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The dealership makes you feel at home and very welcomed. From the owner to the managers sales staff and their business department. Plus the dealership is very clean. From the owner to the managers sales staff and their business department. Plus the dealership is very clean. More

by MIKESR69158778 Verified Customer Verified Customer

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never have a problem/ always very helpful JUST LOOK HOW MANY YEARS they been around/ thats why they got a good thing going. keep up the good work guys and gals!!!!! thanks JUST LOOK HOW MANY YEARS they been around/ thats why they got a good thing going. keep up the good work guys and gals!!!!! thanks More

by INDPOWERCLEAN Verified Customer Verified Customer

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Unsatisfied with my experience with the installation of the dump body on my 2020 Hino after Chuck returned It to the body company four (4) times. The response from the General manager after my last respons the dump body on my 2020 Hino after Chuck returned It to the body company four (4) times. The response from the General manager after my last response shows me that they are not customer service oriented. More

by MATT@MAPLESHADEINC.COM Verified Customer Verified Customer

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I will say that am quite disappointed. I no sooner drove off the lot and got home only to find that the windshield washer did not work. I made an appointment to return to have it fixed and was told it would off the lot and got home only to find that the windshield washer did not work. I made an appointment to return to have it fixed and was told it would cost me $100 dollars. This was unacceptable because if during the process of examining the truck and found it before I bought it, I would have asked to have it fixed, and you would have, so you could sell me the truck. It’s not the money, it’s the principle. You wouldn’t budge on fixing it so I had to pay for it. This has left a very bad taste in my mouth and has put me in the position that if I am asked by people how I was treated by Hawthorne Chevrolet, i will only be able to say, less then cordial. Please refund my $100 dollars. More

by gjkellinger Verified Customer Verified Customer

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Recall GM issued a recall. Made an appointment for a specific time and reasonable to my schedule. Great service. Recall was fixed faster than estimated time GM issued a recall. Made an appointment for a specific time and reasonable to my schedule. Great service. Recall was fixed faster than estimated time given. More

by DAVIDDBSB52 Verified Customer Verified Customer

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I've been with chevy for years and my experiences continue b Good ones as far as my experiences continue after my many years with Hawthorne Chevy Chuck has helped me for years and also the lady that did all the Good ones as far as my experiences continue after my many years with Hawthorne Chevy Chuck has helped me for years and also the lady that did all the paper work which I'm sorry I forgot her name . The paper work seemed to take a lot less time then it did in the past More

by CELESTE.CELLINI Verified Customer Verified Customer

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Why does an oil change cost so much? Since i got my truck, i have always taken it to hawthorne for oil changes. There is no clicker for the tv in the lounge Since i got my truck, i have always taken it to hawthorne for oil changes. There is no clicker for the tv in the lounge More

by FMILO Verified Customer Verified Customer

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Very helpful and efficient. Everyone there was polite and helpful. They took care of my car in no time and had me back on the road. Very friendly and knowledgeable. Everyone there was polite and helpful. They took care of my car in no time and had me back on the road. Very friendly and knowledgeable. More

by scottgavin30 Verified Customer Verified Customer

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