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Ciara Woods

Overview Reviews (8) Inventory (113)

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Ciara Woods

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5.0

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5.0

Ciara Woods

Director of First Impressions

Hall Ford Lincoln Newport News

12896 Jefferson Avenue
Newport News, VA 23608

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Overview Reviews (8) Inventory (113)

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8 Reviews of Ciara Woods

March 05, 2021

Dealership Rating

Employee Rating

"William Rodgers is excellent. I would have went..."

- Curtis_evans

William Rodgers is excellent. I would have went somewhere else if it were not for his great customer service. I also like the text chat feature It seems to work better than going through operators and leaving voicemails

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Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: William Rodgers

Helpful 0

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Mar 07, 2021 -

Hall Ford Lincoln Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 08, 2020

Dealership Rating

Employee Rating

"Experienced a tough problem with environmental controls..."

- Gray

Experienced a tough problem with environmental controls on my vehicle. Technicians worked hard to troubleshoot and found the problem. Works great now after more work!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Joseph Jensen, Steve Cook, William Rodgers

Helpful 0

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Aug 10, 2020 -

Hall Ford Lincoln Newport News responded

Gray, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

July 23, 2020

Dealership Rating

Employee Rating

"Very fast and accurate very friendly Awesome job. Great..."

- longstreet1861

Very fast and accurate very friendly Awesome job. Great customer service found my account with no problem. Made buying a great experience hope she works next time I have to pay

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Quality of Work

Friendliness

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Recommend Dealer

Yes

Helpful 0

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Jul 24, 2020 -

Hall Ford Lincoln Newport News responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 30, 2020

Dealership Rating

Employee Rating

"Used the internet to make appointment. Arrived at..."

- absteel23

Used the internet to make appointment. Arrived at dealership, vehicle was taken in 5 minutes. By the time I walk around dealership, it was finished!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Spangler, William Rodgers

Helpful 0

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Jun 25, 2020 -

Hall Ford Lincoln Newport News responded

Hi, thank you so much for your positive comments about Hall Ford Lincoln Newport News! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2020

Dealership Rating

Employee Rating

"William Rodgers Phenomenal service. Just wish they offer..."

- cms6706

William Rodgers Phenomenal service. Just wish they offer military discount for service members since this is a huge military community and courtesy car washes for Ford vehicles like they do Lincoln automobiles.

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Friendliness

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Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Spangler, James Paulhamus, Joseph Wilson Jr, Steve Cook, Lisha Cardwell, Ted Desantis, Helena Miller, William Rodgers

Helpful 0

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March 17, 2020

Dealership Rating

Employee Rating

"Stephanie, the service consultant, was great! She was..."

- jrarango

Stephanie, the service consultant, was great! She was friendly and very helpful. The service was done on time and efficiently. The shuttle gentleman was great as well.

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Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Spangler

Helpful 0

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January 16, 2020

Dealership Rating

Employee Rating

"Its a really nice place to go to and they are really fast..."

- Meka

Its a really nice place to go to and they are really fast with there work..but to me the only problem they have I dont think they should discuss any problem with your car in front of every one they should at lease take you to the side and discuss any information they need about your car to u only ..

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Friendliness

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Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Slemp

Helpful 0

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Jan 17, 2020 -

Hall Ford Lincoln Newport News responded

Hello Meka, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by. Take care!

November 05, 2019

Dealership Rating

Employee Rating

"Hall Ford continues to impress me with devoted customer..."

- Savvy Buyer

Hall Ford continues to impress me with devoted customer service whether I am buying one of my three cars purchases there or getting them regularly serviced. They always treat me like i am important and quite frankly i like that. They treat everybody like we are valued customers. A winning formula for a great dealership

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Paul Tubach, Cameron Oneil Womack, Jennifer Cristie Vandenheede, Steve Cook, Abigail Van Hout, Patrick George, Justin Sederski, Ted Desantis , Marcus DeSouza

Helpful 0

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Dec 20, 2019 -

Hall Ford Lincoln Newport News responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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Ciara Woods

Director of First Impressions

Hall Ford Lincoln Newport News

8 Reviews of Ciara Woods

"William Rodgers is excellent. I would have went..."

"Experienced a tough problem with environmental controls..."

"Very fast and accurate very friendly Awesome job. Great..."

"Used the internet to make appointment. Arrived at..."

"William Rodgers Phenomenal service. Just wish they offer..."

"Stephanie, the service consultant, was great! She was..."

"Its a really nice place to go to and they are really fast..."

"Hall Ford continues to impress me with devoted customer..."

Dealership Inventory (113 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.