Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 10

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

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211 Reviews of Cierra Burns

November 26, 2024

Dealership Rating
Employee Rating

Westown Ford is an amazing . dealership. Went there for a tire rotation and oil change and couldn’t ask for a better experience. . More

by ket2404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey, Daniel Frye, Pam Birdsell , Jeremy Kaufmann

November 17, 2024

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Employee Rating

Cierra was wonderful to work with. She replied quickly when I first reached out and answered all of my questions. She found exactly what I was looking for and made sure I was happy. Sh More

by Morgan Stelling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

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Responsive to our questions. Caring. And helpful when we needed the car delivered to St. Louis. More

by mgambill99
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Corey Grinkey , Wes Cook

November 15, 2024

Dealership Rating
Employee Rating

Cierra was great she went above and beyond to get me the car I wanted More

by Ofishleefish
Recommend Dealer
Yes

November 09, 2024

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Employee Rating

This dealership cares about your satisfaction and are very attentive in trying to please the customer! More

by tonia.stephenson1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell , Jeremy Kaufmann

October 29, 2024

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Employee Rating

Cierra Burns was amazing to work with at Westtown Ford - so knowledgeable, professional, and friendly. She made the whole experience painless and enjoyable. Cierra went the extra mile to program the car and More

by ppuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell , Jeremy Kaufmann, Also, my service guy was wonderful to work with as well! Michael I believe his name was. He referred me to Cierra!

October 29, 2024

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Employee Rating

They were very helpful. Ciara worked really hard to get me in the perfect car for me. More

by rileyjonathan245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

October 29, 2024

Dealership Rating
Employee Rating

I really like Westown Ford the service department has been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently More

by ptebow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Wade Muller, Daniel Frye , Jeremy Kaufmann

October 29, 2024

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Employee Rating

If I could give Cierra 1000 stars I would! She helped me out so much and got me the best deal! The process never felt overwhelming. She was so personable and sweet! More

by alyssabartels24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 24, 2024

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Employee Rating

Cierra was amazing! She not only cared about me needing a reliable vehicle she also took my family size into Consideration as well. This was the best car buying experien More

by smokecloudz88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Stelling

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