Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 9

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
249 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs, 3 mos

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

249 Reviews

Write a Review

249 Reviews of Cierra Burns

September 13, 2025

Dealership Rating
Employee Rating

Zander was excellent helped me choose the car that best Suited me. Sierra also was a wonderful help and got me an extended warranty I am happy with. More

by denice.mathena.mail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zander Ayton

September 13, 2025

Dealership Rating
Employee Rating

Very nice, and helpful They went above and beyond to make sure I could get the car I wanted. More

by juliebarlow76
Recommend Dealer
Yes

Other Employees Tagged: Cierra Burns

September 11, 2025

Dealership Rating
Employee Rating

Great customer service , exactly what I expected and done in a timely fashion, great job, keep it going More

by Ross3174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

September 09, 2025

Dealership Rating
Employee Rating

5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho More

by loveisallweneed828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

I had a very good experience they took care of me and met all my needs. I was very pleased and thankful More

by tclinton2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Jeremy Kaufmann

August 29, 2025

Dealership Rating
Employee Rating

Best car buying experience ever! Peter is a great ambassador for Westown Ford and a great salesman. More

by mikepamsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Kokinias

August 21, 2025

Dealership Rating
Employee Rating

My entire experience with the staff at Westown Ford was enjoyable. Vicki and Cierra were so helpful, and even Nick was friendly and helpful. More

by lgalloway59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Loughary, NIck Xamis

August 19, 2025

Dealership Rating
Employee Rating

Not sure who Daniel is, but if he’s the service manager, he made me feel comfortable,and the service was fast. Greatly improved! More

by old73gooserider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Jeremy Kaufmann

August 01, 2025

Dealership Rating
Employee Rating

Westownn Ford and Cierra Burns and Jim Birdsell always go above and beyond with service and trading/buying a new vehicle!! More

by Becky Dimmick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell

August 01, 2025

Dealership Rating
Employee Rating

Everyone was very professional and made me feel very comfortable when buying my car. 10/10 experience. Wade and Cierra were great! More

by kaitlinbaker2124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Muller

...
9
...

Dealership Inventory (171 Vehicles)

used 2021 Buick Encore car, priced at $18,410
2021 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Ford Expedition car, priced at $84,907
2026 Ford Expedition
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2027 Ford F-250 car, priced at $71,877
2027 Ford F-250
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Escape car, priced at $26,990
2024 Ford Escape
used
Star White Metallic Tri-Coat exterior
Automatic
Front-wheel Drive
used 2024 Ford Edge car, priced at $27,410
2024 Ford Edge
used
Forged Green Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Escape car, priced at $28,410
2024 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive