Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 17

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

Write a Review

211 Reviews of Cierra Burns

June 25, 2023

Dealership Rating
Employee Rating

Wonderful people to work with would recommend west town Ford to everyone for all their car needs More

by cspoon2635
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye, Pam Birdsell , Jeremy Kaufmann

June 21, 2023

Dealership Rating
Employee Rating

They have had my new car a week. Longer than I have had it. They said it was going to be fixed for a new dvd player. We took it up there and now it’s been sitting and has not been lo More

by c-kelley
Sales Price Transparency
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
Employee Rating

little Slow but overall good service. price to high.polite and check out some more service you might want done More

by sinkerblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Jeremy Kaufmann

June 14, 2023

Dealership Rating
Employee Rating

Prompt. And polite. Not pushy or forceful like some dealership. I love my new car! Thank you More

by dd.55.johnson
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

May 25, 2023

Dealership Rating
Employee Rating

Good manager and excellent sales person The sales lady was verity patient and knowledgeable Alerted me about the F150 that I bought More

by dsarff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Birdsell, Pam Birdsell

May 31, 2023

Westown Ford Lincoln responded

We are happy to hear that Cierra gave you a great experience!

May 16, 2023

Dealership Rating
Employee Rating

Great people. Excellent service. All the people at WT are friendly and wanting to help. More

by smessamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2023

Dealership Rating
Employee Rating

Our experience at Westown was taken above and beyond with their customer service. CC is an awesome saleswoman and we’re so happy we got to work with her on all 4 vehicles we’ve bought here in the last year. More

by hopps2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Daniel Frye , Wes Cook

April 07, 2023

Dealership Rating
Employee Rating

Well prepared for our appointment. Had what we needed at a price we could agree to. More

by c_zog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

April 06, 2023

Dealership Rating
Employee Rating

Don't care much for car salesmen but Cierra was great. I'll be sending my friends to her. More

by mikewankel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 31, 2023

Dealership Rating
Employee Rating

Wonderful buying experience! I would highly recommend Westown Ford! Cierra and Pam made the entire process amazing! More

by kariannkingston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

...
17
...

Dealership Inventory (196 Vehicles)

used 2025 Lincoln Aviator car, priced at $60,994
2025 Lincoln Aviator
used
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
used 2025 Ford Explorer car
2025 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $38,142
2025 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang car, priced at $39,376
2025 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
used 2023 Buick Envision car, priced at $27,593
2023 Buick Envision
used
Summit White exterior
Automatic
Front-wheel Drive
used 2024 Ford Explorer car, priced at $34,994
2024 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive