Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 18

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

Contact Me
4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

Write a Review

211 Reviews of Cierra Burns

March 30, 2023

Dealership Rating
Employee Rating

Cierra was s a great salesperson. She is professional and energetic. She listens to your needs and does her best to find a vehicle that fits your needs. I never felt pressured to make More

by alexhry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

March 25, 2023

Dealership Rating
Employee Rating

Absolutely loved Cierra she made everything smooth and she was very knowledgeable!! I had looked for about a month not finding exactly what I was looking for and out of the blue my new 2020 Ford Explorer More

by johnsontara66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Cook

March 02, 2023

Dealership Rating
Employee Rating

Great people great staff. Especially Cierra and Brad in service. Never felt pressured to buy and got a good deal to boot. More

by Junkmailhere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad

March 01, 2023

Dealership Rating
Employee Rating

Just driving thru and Cierra Burns really helped us so we could afford a vehicle for our daughter More

by gzbcoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 22, 2023

Dealership Rating
Employee Rating

Appreciate working with an honest straight forward sales person. Cierra was great to work with! More

by dave-a-d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 21, 2023

Dealership Rating
Employee Rating

Cierra was great to work with & would work with her again. Very new ce & prior with every question we had & had paperwork ready so we weren’t there all evening More

by raelynn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2023

Dealership Rating
Employee Rating

This dealership is one of honesty, integrity, and compassion for their customers Cierra Burns and Kevin Mackenzie should be commended for their outstanding efforts in our purchase. More

by ronnieshriver
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

February 02, 2023

Dealership Rating
Employee Rating

Very easy to deal with friendly staff help answer your questions no pressure sales staff More

by ktjt8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

February 01, 2023

Dealership Rating
Employee Rating

They were very attentive to my service issues and they worked diligently to get them resolved quickly. Mike McLaughlin.went above and beyond to ensure that things were as convenient as possible for me. I More

by Eturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Michael McLaughlin

Feb 01, 2023

Eturn responded

Thank you for addressing my issues.

January 28, 2023

Dealership Rating
Employee Rating

They took care of me and helped me escalate the issue to get it taken care of. More

by stephen_deal66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Frye , Parts department

...
18
...

Dealership Inventory (196 Vehicles)

used 2025 Lincoln Aviator car, priced at $60,994
2025 Lincoln Aviator
used
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
used 2025 Ford Explorer car
2025 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $38,142
2025 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang car, priced at $39,376
2025 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
used 2023 Buick Envision car, priced at $27,593
2023 Buick Envision
used
Summit White exterior
Automatic
Front-wheel Drive
used 2024 Ford Explorer car, priced at $34,994
2024 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive