Cierra Burns
Cierra Burns at Westown Ford Lincoln

Cierra Burns | Page 19

Finance Manager

Westown Ford Lincoln

1312 West Morton Avenue
Jacksonville, IL 62650

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4.9
211 Reviews

Hey guys! I am a Finance Manager here at our local Ford dealership. I’ve been here since June of 2021, I am 31 years old and have a couple of dogs and a couple of wonderful kids at home! I am very easy going, and really enjoy going through my sales process with my customers on a very at ease and comfortable basis. I have had great feedback from my customers based on my sales approach. You can also find me on Facebook under Cierra at Westown Ford where I like to show off some of our inventory in funny ways! Should you choose me to work with, I promise to do my very best to help you find the best vehicle for you and your family!

Dealership Experience

5 yrs

Specialties & Trainings

Insurance

Computer applications

View more specialties & trainings
4.9

211 Reviews

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211 Reviews of Cierra Burns

January 17, 2023

Dealership Rating
Employee Rating

Cierra was very knowledgeable about the vehicles that she had on the lot and that she was trying to sell. Cierra went above and beyond to make the sale happen. Cierra went over all the options on the truck w More

by glock5454
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

January 06, 2023

Dealership Rating
Employee Rating

Cierra was great to deal with, very personable, knowledgeable, courteous and respectful. I liked the large truck inventory to pick from. More

by sr25
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Purchase Time
Recommend Dealer
Yes

January 05, 2023

Dealership Rating
Employee Rating

Westown ford made our experience so easy and pleasant. It was the first car we looked at and it was the one. Cierra was fantastic! She made us so comfortable with the whole buying process. Would definitel More

by Andreamartin616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

December 14, 2022

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Employee Rating

This will be my 4th review of Westown Ford with the purchase of my 4th vehicle and nothing has changed. Absolutely stellar customer service from both the sales & service departments. Corey has to be th More

by eli.westfall.68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie, Corey Grinkey

December 09, 2022

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Employee Rating

Saw the gorgeous 2020 Buick on the front line. It is white and it glowed between all the dark vehicles. Went in to ask about it and met Cierra Burns. Great gal to work with! Thanks Cierra for More

by Carolyn
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Finance Experience
Recommend Dealer
Yes

December 09, 2022

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Employee Rating

Worked with Ciera and the sales team on a used Jeep. They all were excellent to deal with. I will definitely look here again. Great people and service. More

by Ken and Carrie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

December 08, 2022

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Employee Rating

I love my 2019 f-250, it’s been great with hauling hay and cattle. More

by Phil Taft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2022

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Employee Rating

Absolutely superb transaction. I called them for what I was looking for, told them my trade. Came in made the deal. Cierra was amazing at making things move. More

by jwcoleman79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie , Wes Cook

December 01, 2022

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Employee Rating

Cierra was absolutely amazing. I recommend her 1000000% i was certain I wasn't going to be approved. But she made sure I was More

by azulauf412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Birdsell

December 01, 2022

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Employee Rating

The process was super easy & cc was great about breaking everything down for me. 10/10 recommend More

by katie_mae97
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin MacKenzie

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