Cierra Carpenter | Page 2

To no fault at all of Justin's our experience started out a little rocky, when Justin stepped in and it was smooth sailing. He was persoanable, patient and most importantly he was honest! Nothing like buyi a little rocky, when Justin stepped in and it was smooth sailing. He was persoanable, patient and most importantly he was honest! Nothing like buying a car stress free THANK YOU Justin!! More

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Over the top friendly and courteous. We were in and out in no time at all. We were in and out in no time at all. More

by Sharon Verified Customer Verified Customer

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We have been happy with the staff in all of our encounters at the dealership. encounters at the dealership. More

by TGLIMPSE0 Verified Customer Verified Customer

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She is extremely friendly and knowledgeable. Very easy to talk to and very motivated to help. Very easy to talk to and very motivated to help. More

by mar369 Verified Customer Verified Customer

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I can in to test drive a 2024 RAV4. I needed a vehicle that I could put a Thule Hullevator on to assist me with my kayaks. I told the sales manager Randy that I wanted to do more rese I needed a vehicle that I could put a Thule Hullevator on to assist me with my kayaks. I told the sales manager Randy that I wanted to do more research to make sure the hullevator would go on the RAV4 then I would decide and buy. He told me he was familiar with Thule and assured me it would go on the Toyota roof racks. Our deal included installation. Of roof racks and installation of the hullivator. Long story short it wouldn’t go on the rack and the Thule racks are not tested and won’t go on the Rav4. I had to take it to a kayak shop and they called a Thule engineer to find out I now own a car that won’t meet my needs and a 900.00 hullivator that won’t go on my car. All because I listened to them instead of doing my own research. When I let them know that it wouldn’t fit on the e Toyota racks I was told to buy the Thule and they would put them on. They are 400-600 dollars. I was then given a lecture about how they already lost money on the vehicle and how he wouldn’t have told me that, because she was a good father, husband and Christian. He left out liar. People do not trust car dealers because of people like him. He then called Thule himself and he was told they would work. When the kayak dealer called Thule they said they would never tell anyone an item that wasn’t tested on a vehicle would work. The sale manager also didn’t like that I taped our deal. Imagine that! Will never return to a Gettel dealership. I will take this vehicle, if I keep it, to Venice Toyota for its service. More

by Carol Verified Customer Verified Customer

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Excellent service but a bit pricey. I need to bring it back for a letter I have received about antilock brake system needs to be recalled I need to bring it back for a letter I have received about antilock brake system needs to be recalled More

by CASTNETS Verified Customer Verified Customer

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Gettel has always be very efficient & attentive plus repairs/check ups are done in a timely manner. Thanks! repairs/check ups are done in a timely manner. Thanks! More

by bah611 Verified Customer Verified Customer

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Great personality and great service. They do great work I would recommend you all to anyone They do great work I would recommend you all to anyone More

by jbweeks24 Verified Customer Verified Customer

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My 2013 Veloster has a complete Infotainment system. Its supposed to be warranted for 20 years, 200,000 miles. The MP3 player doesnt work and hasnt for years. Ciera says theres nothing that can be done. Its supposed to be warranted for 20 years, 200,000 miles. The MP3 player doesnt work and hasnt for years. Ciera says theres nothing that can be done. Ridiculous. More

by Jfc53 Verified Customer Verified Customer

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My observation, overhaul the dealership is well run, recently my experience in the service department was proof of that, well done. recently my experience in the service department was proof of that, well done. More

by SUBBASE343 Verified Customer Verified Customer

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