Cindy Casas | Page 5

My Rim and Tire Insurance comfortably replaced my damaged front right tire in a timely manner. My service advisor Cindy Casas kept me connected to the status of my vehicle. front right tire in a timely manner. My service advisor Cindy Casas kept me connected to the status of my vehicle. More

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Had my first maintenance recently. Cindy met with me ...did a quick filming of the exterior of the car and went into her office to discuss any issues I am having. Nothing specific to report. Cindy con ...did a quick filming of the exterior of the car and went into her office to discuss any issues I am having. Nothing specific to report. Cindy contacted me when the car was ready for pickup. Pleased with the service. More

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Cindy Casas was extremely helpful with my service needs. Was very informative ans let me know all my options. Cindy and Silver Star Motors are a great place to get your Mercedes serviced. Was very informative ans let me know all my options. Cindy and Silver Star Motors are a great place to get your Mercedes serviced. More

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Amazing service and very attentive to the customers needs. Very informative of the process. Will definitely be returning for all future service needs on my vehicles needs. Very informative of the process. Will definitely be returning for all future service needs on my vehicles More

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Excellent service! I feel like Cindy goes above and beyond for the customer. Always a pleasurable experience!! She is one of the best. I remember her being at the front desk and now she's moving up!! K beyond for the customer. Always a pleasurable experience!! She is one of the best. I remember her being at the front desk and now she's moving up!! Keep on striving!! More

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Hi I was very satisfied with the service and the service agent she was very polite and knowledgeable and the area was clean and they took care of my car very well agent she was very polite and knowledgeable and the area was clean and they took care of my car very well More

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My recent visit and assistance by my service advisor Cindy on this occasion & another was as I had hoped for. Attention to listening for my vehicle concerns and communication was spot on! Thank you! Cindy on this occasion & another was as I had hoped for. Attention to listening for my vehicle concerns and communication was spot on! Thank you! More

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This was my second service visit with Cindy. Her professionalism, and customer service is amazing. She is detailed and through; best part of it was her sweet personality. I will definitely recommen professionalism, and customer service is amazing. She is detailed and through; best part of it was her sweet personality. I will definitely recommend her as a service advisor to friends, family and colleagues. More

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It is a pleasure to work with Cindy at service department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! department. She is always helpful and patient. Second time you showed your care and professionalism. Thank you Cindy! More

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So I came in to get my car serviced, friendly staff and was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on was my first time at this dealership, Cindy Casas, service advisor came right up, handled all paper work and got me into my courtesy car and I was on my way... she was very to the point and answered all questions I had. Throughout, very informative. Car was ready in two days, pulled up and was told in detail what was done and what was not and next step plans. Cindy was the best! More

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