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Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 2

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
251 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 6 mos

Industry Experience

35 yrs, 5 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

251 Reviews

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251 Reviews of Cindy Rivas

July 18, 2026

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Employee Rating

Cindy is knowledgeable, professional and really cares about her clients. This time was no exception. This particular service call ended up being covered under warranty and my car is 13 years old. Fabulou More

by whalenbl
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 19, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear that Cindy provided knowledgeable and caring service for your Hyundai Elantra GT and that the warranty covered your 13-year-old vehicle. We’re delighted to know you received fabulous customer service.

July 18, 2026

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Employee Rating

Friendly and efficient. Bathrooms are clean and there’s always cold bottled water available. Very comfortable! More

by bcasier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 18, 2026

Hyundai of Palm Springs responded

We’re pleased to know our team delivered friendly and efficient service for your Santa Fe. We’re glad the clean restrooms and cold bottled water made your visit comfortable. Please let us know if we can help again.

July 18, 2026

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Employee Rating

Great service gave me loaner and washed my car . every one I came in contact with was polite and helpful More

by Rich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

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Jul 18, 2026

Hyundai of Palm Springs responded

Thank you for the top rating! We’re pleased that the loaner and car wash made your visit convenient and that our team was polite and helpful. Enjoy your Genesis GV70 and we hope to assist you again soon.

July 17, 2026

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Employee Rating

Experienced a tire problem, pulled into the dealership, and they took care of it right away with no appointment! More

by daletrg
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 18, 2026

Hyundai of Palm Springs responded

It’s great we could fix your Hyundai Tucson’s tire problem without an appointment. We appreciate you trusting us to get you back on the road so quickly.

July 17, 2026

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Employee Rating

Always sympathetic, always coming in with the deals! Cindy is the best, and the service is always quick and easy. More

by lordepikus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Hyundai of Palm Springs responded

Thank you for recognizing Cindy’s attentive approach and the value of our service offers. We’re pleased to know the maintenance for your Hyundai IONIQ Hybrid was swift and straightforward. We look forward to keeping your vehicle in top shape.

July 17, 2026

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Employee Rating

Cindy Rivas is an invaluable and trusted part of the Palm Springs Hyundai dealership just as she is to me as a valued customer. More

by Damadsen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nasser, the Service Department Manager is exceptionally talented, trusted, and professional. He is such an asset to the dealership.

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Jul 17, 2026

Hyundai of Palm Springs responded

What a pleasure to hear Cindy made your service visit for your Hyundai Tucson feel trustworthy and supportive. Thanks for the five-star rating and for letting our team keep your Tucson running at its best.

July 15, 2026

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Employee Rating

I love this dealership. Never have I trusted a car dealership as much as I do these guys. Cindy and George are amazing and really helpful in taking care of my car. I've been More

by tbagdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar , I wish I could remember everyone's names but they're all fantastic

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Jul 15, 2026

Hyundai of Palm Springs responded

It’s wonderful to hear you trust our team to care for your Hyundai all the way from Playa del Rey, and we’re delighted Cindy and George could be so helpful. We look forward to continuing to support you and your Hyundai for many years to come.

July 15, 2026

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Went above and beyond customer service and customer appreciation. Thank you so much Awesome job Cindy was amazing! More

by brv74g
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 15, 2026

Hyundai of Palm Springs responded

We’re thrilled our service team went above and beyond for your Hyundai Santa Fe. Cindy will be delighted to hear how much you appreciated her efforts. Thank you for sharing your experience.

July 15, 2026

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Employee Rating

very easy. very easy. Cindy explained several things that I was unsure of in a kind manner, not treating me like I was stupid. kindness is lacking these days so More

by high_desert_mist
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 15, 2026

Hyundai of Palm Springs responded

Delighted to hear that our service process was straightforward and that Cindy took the time to explain everything clearly and respectfully. Kindness and expertise go hand in hand, and we are happy Cindy could provide that during your Hyundai service visit. We appreciate you sharing your experience.

July 13, 2026

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Employee Rating

All good Work was performed in an efficient manner and on time no issues with service More

by Jimbinoc
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

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Jul 13, 2026

Hyundai of Palm Springs responded

Thank you for sharing that the work on your Hyundai was carried out promptly and on schedule. We’re pleased there were no hiccups during your service visit. Your feedback is much appreciated.

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