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Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 2

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
281 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

281 Reviews

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281 Reviews of Cindy Rivas

October 12, 2026

Dealership Rating
Employee Rating

Got in and out on time and all went well. A+ - thank for everything Cindy! More

by kevin@ventrudo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2026

Hyundai of Palm Springs responded

Knowing the service on your Hyundai IONIQ 5 was completed promptly and smoothly is rewarding. Hearing your thanks for everything means a lot to Cindy. Hyundai of Palm Springs Team Palm Springs, CA

October 10, 2026

Dealership Rating
Employee Rating

The worse service I’ve ever received from a dealer. Never buy from them again More

by Gramsjwear
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Eli Mears, Eric Garcia, Teo Miranda

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Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your experience with our service department did not meet your expectations at Hyundai of Palm Springs. Providing responsive, professional service is important to us, and we'd appreciate the opportunity to learn more about what occurred. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can discuss your concerns and work toward a resolution.

October 09, 2026

Dealership Rating
Employee Rating

Cindy Rivas is always professional and very helpful. She is always busy but you don't feel rushed when checking you in or at the closing of the service. More

by scottpsca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2026

Hyundai of Palm Springs responded

We're glad Cindy could balance her busy day with attentive, unhurried service for your Kona. Hearing that you felt supported through check-in and at service completion means a lot to our service team.

October 08, 2026

Dealership Rating
Employee Rating

Cindy Rivas is a fantastic service advisor! Super efficient, a great communicator, and deeply knowledgeable. Also a total pleasure to deal with! More

by jimgricarnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2026

Hyundai of Palm Springs responded

Knowing Cindy’s efficiency and clear communication made your service a pleasure means a lot to our team. Thank you for trusting us with your Hyundai Santa Fe HEV.

October 07, 2026

Dealership Rating
Employee Rating

The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! More

by psbmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin , Jed and his crew!

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Oct 07, 2026

Hyundai of Palm Springs responded

Fast, reliable work on your Honda CR-V is at the heart of how our service department operates, so hearing that our crew always amazes you and completes the job quickly is truly rewarding. Your recognition of our parts department’s efforts and your five-star review mean a lot to us.

October 07, 2026

Dealership Rating
Employee Rating

Recalls were finished within a reasonable timeframe. Was washed. Provided ride share after dropping off vehicle. More

by Ivanlara2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 07, 2026

Hyundai of Palm Springs responded

Knowing you found your Palisade’s recalls handled promptly, your vehicle returned clean, and the ride-share arrangement helpful means a lot to our service team. Thank you for sharing your experience.

October 07, 2026

Dealership Rating
Employee Rating

Had a warning light on the car and they corrected the issue. What more could you ask! More

by kevin
Recommend Dealer
Yes
Print
Oct 07, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating! We’re glad Cindy and our service team could quickly resolve the warning light on your Hyundai IONIQ 5 N.

October 06, 2026

Dealership Rating
Employee Rating

I was near Hyundai of Palm Springs when warning lights on the dashboard began to flash. I was frightened. When I arrived and explained the situation, Cindy and Marvin sprung into action and had a diagnosti More

by virginialeos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Logan

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Oct 06, 2026

Hyundai of Palm Springs responded

Our team is pleased we could replace the battery on your Santa Fe and get you back on the road so quickly. Hearing that you felt cared for by Cindy and our service team means a lot to us.

October 05, 2026

Dealership Rating
Employee Rating

Always very friendly and helpful. I did bring in my car at 7:30 (with an appointment), but it did not get looked at until after 1:00 pm. More

by scotthord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Fleig

Print
Oct 06, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 05, 2026

Dealership Rating
Employee Rating

Very happy with the service received . Cindy always keeps me updated to the service being provided. More

by rdonohue139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2026

Hyundai of Palm Springs responded

It’s rewarding to know Cindy kept you informed during the service on your IONIQ 5. Your kind words mean a lot to our service department.

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