Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 2

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
298 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 10 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

298 Reviews

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298 Reviews of Cindy Rivas

November 02, 2026

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Employee Rating

Having a tuneup is no problem. From scheduling the appointment to the appointment itself Syndie was very nice and knowledgeable. Kept us updated on the status of our car. The waiti More

by cmoellentine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Nov 02, 2026

Hyundai of Palm Springs responded

We're happy the tuneup for your Hyundai IONIQ 6 was easy to arrange and that our service team kept you informed throughout your visit. It's also good to hear you enjoyed the comfortable waiting area and refreshments. Hyundai of Palm Springs Team Palm Springs, CA

November 01, 2026

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I had a great experience at Hyundai of Palm Springs. Everyone was very friendly and helpful, from the moment I arrived until the time I picked up my car. The whole process was smooth, professional, and More

by ERNESTOCORONADO
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2026

Hyundai of Palm Springs responded

From arrival to pickup, we're glad the service on your Hyundai Sonata felt straightforward and stress free. Your kind words about our team's warm welcome and support mean a lot to us. Hyundai of Palm Springs Team Palm Springs, CA

October 30, 2026

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I have been a customer of Hyundai since I bought my first Hyundai Accent in 2004 from Wiley Imports then traded it in for another Hyundai Accent in 2007 as loved the color and style which they had changed. T More

by susan
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar , Trey Wiley

Oct 30, 2026

Hyundai of Palm Springs responded

Knowing you feel in good hands with George and Cindy means a great deal to our team. We’re glad you received regular updates throughout the service on your Hyundai Accent and that our technician’s work has it running so well. Hyundai of Palm Springs Team Palm Springs, CA

October 30, 2026

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Customer service is excellent. Very accommodating. Great communication skills (courteous, affable, knew what was happening at all times More

by GEORGE
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Recommend Dealer
Yes
Nov 02, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review! We're delighted to hear that you found our customer service to be excellent and that our team was accommodating, communicative, and attentive throughout your experience. Providing clear, courteous communication and keeping our guests informed every step of the way is what we strive for at Hyundai of Palm Springs. If there is anything we can do to make your experience even better, please feel free to reach out to our team. We appreciate your feedback and look forward to serving you again in the future.

October 30, 2026

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Not good. They tried to bill me over $151 for an oil change. When we bought the car on 11/12/25 we pre paid for everything. But since the dealership was More

by onemajor
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Recommend Dealer
No
Nov 02, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your experience regarding your prepaid maintenance coverage and service visit left you disappointed. We understand how frustrating that must have felt, especially after purchasing multiple vehicles over the years and expecting a smooth transition following the dealership ownership change. We appreciate your loyalty and the perspective you've provided regarding the transfer of customer records and benefits. We genuinely want to hear your perspective and better understand what happened. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com so we can discuss your experience and work toward a resolution.

October 28, 2026

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My husband and I have worked with Cindy for many years, through many cars. She is always courteous, cheerful and professional. When I told her that I was leaving on a trip to Arizona and rain was fore More

by can121
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2026

Hyundai of Palm Springs responded

Your continued visits over the years and kind words about Cindy mean a great deal to us. We’re glad she anticipated the need to check your Hyundai Elantra’s wiper blades before your trip and that the service was completed when expected. Hyundai of Palm Springs Team Palm Springs, CA

October 28, 2026

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Cindy and everyone else on the lease/sales/service teams has always been great and genuine with me. Every step you take with customers is important! Much more reliable shuttles (THANK YOU!), talking with More

by MICHAELSTEVENLEONHEART
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2026

Hyundai of Palm Springs responded

Your recognition of Cindy and the care shown across our teams means a lot to us. We're glad you've found the shuttles more dependable and appreciated the communication during service on your Hyundai Tucson. Please contact our service department about obtaining a complete invoice and clarifying the date discrepancy on your battery test receipt. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

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I have always had excellant service for my Sante Fe. The staff is friendly and professional. More

by lauerdid
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're delighted to hear you've consistently received excellent service for your Santa Fe. Our team takes pride in providing friendly, professional care, and we truly appreciate your continued trust in Hyundai of Palm Springs!

October 20, 2026

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All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

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