Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 6

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
281 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 9 mos

Industry Experience

35 yrs, 8 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

281 Reviews

Write a Review

281 Reviews of Cindy Rivas

July 12, 2026

Dealership Rating
Employee Rating

We received kind and exceptional attention from friendly and professional staff Thank you for your service. More

by Katherinehough
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind words about our team. We’re pleased the care and professionalism you experienced during your Hyundai Elantra service met your expectations. We look forward to assisting you again.

July 12, 2026

Dealership Rating
Employee Rating

Cindy Rivas is very competent and efficient person! I feel confident she's on top of any of my car's needs More

by Candyeaton34
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 12, 2026

Hyundai of Palm Springs responded

It’s great to hear Cindy’s efficient service gave you confidence in your Hyundai’s care. We look forward to helping with any future maintenance needs.

July 11, 2026

Dealership Rating
Employee Rating

The maintenance appointment was a very positive one. Customer service was stellar, and I will definitely be revisiting future appointments at this Dealership. More

by Verna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Jul 11, 2026

Hyundai of Palm Springs responded

It’s great to hear your Genesis G80 maintenance went so smoothly. We’re glad our team delivered stellar service and look forward to your next visit.

July 10, 2026

Dealership Rating
Employee Rating

Very attentive, always polite, never disappointed when I go to Hyundai of Palm Springs. They are always providing the best quality service. Unlike Hyundai or La Quinta. I would rather do a longer drive for More

by Lizbethpimentel35
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 11, 2026

Hyundai of Palm Springs responded

It’s wonderful to know that Cindy and our team consistently deliver attentive and polite service for your Elantra. We understand the extra miles you choose to drive and we’re glad it pays off in quality care. We look forward to welcoming you back when your vehicle needs attention again.

July 09, 2026

Dealership Rating
Employee Rating

Always excellent service. Maps and computer were updated but don't completely work properly Fix it More

by eurotenor
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 10, 2026

Hyundai of Palm Springs responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 08, 2026

Dealership Rating
Employee Rating

The place was clean and I didn't have to wait for service. Cindy saw me pull up, asked if it was me, then got me set up right away. She ordered a ride home and back for me as well. She also reached o More

by John.c.antoniades
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 08, 2026

Hyundai of Palm Springs responded

It’s great to hear the service area was clean and you were greeted right away. Cindy was glad to arrange your ride and keep you informed while your Hyundai Genesis was being serviced. Thank you for the five-star rating, and we look forward to assisting you again.

July 08, 2026

Dealership Rating
Employee Rating

The complementary carwash was good on the exterior but the interior was basically a minimum vacuum with no attention to detail like interior glass, dash panel, computer screen etc. More

by dalea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin, Gabriel Munoz , Jaycee Clark and Jenna

Jul 09, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 08, 2026

Dealership Rating
Employee Rating

I had an appointment at 10. She said it would be 3 hours for routine service and a recall. I said I could leave my car and come back. She scheduled it for 4. I showed up just af More

by SPLMSMITH2000
Service Time
Recommend Dealer
Yes
Jul 08, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs for your vehicle's service. We appreciate your patience and apologize that your vehicle wasn't ready at the expected time and that the complimentary car wash was missed. Your comments will help us improve our scheduling and communication, and we look forward to providing you with a smoother service experience on your next visit.

July 07, 2026

Dealership Rating
Employee Rating

Someone came to greet me right when I pulled up to the service station. Cindy was very helpful. I got my complementary oil change and tire rotation. She also threw in a quick rinse More

by Kenyel720
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 07, 2026

Hyundai of Palm Springs responded

We’re delighted to hear that your visit went smoothly. Cindy made sure your Hyundai Tucson received its complimentary oil change, tire rotation, and a quick rinse. Please feel free to reach out if you need anything else.

July 06, 2026

Dealership Rating
Employee Rating

Disappointed in the morning, but Cindy sorted it out. The first rep's laughed at me. More

by jaredandresen
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jul 08, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear Cindy was able to help, and we truly appreciate your feedback.

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