Cindy Timmons

This was the first time I had a house call the technician was on time and he respectable and he fixed the problem fast I will give 5 stars to Washington ford for house calls was on time and he respectable and he fixed the problem fast I will give 5 stars to Washington ford for house calls More

by Dkelley1966 Verified Customer Verified Customer

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The customer service rep was great. The over $900.00 in labor charges to fix the tailgate were outrageous. I spent less money fixing/replacing the gas tank than fixing the tailgate. The over $900.00 in labor charges to fix the tailgate were outrageous. I spent less money fixing/replacing the gas tank than fixing the tailgate. More

by J.BEAUMARIAGE Verified Customer Verified Customer

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Friendly, great price on set if tire, scheduled service on time, checkout was fast great experience on time, checkout was fast great experience More

by GEM2498 Verified Customer Verified Customer

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Cindy Timmons is great. The guys who dropped off my truck were very nice too The guys who dropped off my truck were very nice too More

by cliffwynkoop Verified Customer Verified Customer

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Scheduling is easy. Dropping off is easy. Communication is clear. Pick up and payments are easy. Dropping off is easy. Communication is clear. Pick up and payments are easy. More

by Erin Dixon Verified Customer Verified Customer

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Very accommodating, and thorough. Found a problem created from another location and was able to get it fixed quick, with no delay to my daily routine. Found a problem created from another location and was able to get it fixed quick, with no delay to my daily routine. More

by Brian R Verified Customer Verified Customer

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Horrible service. My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue w My vehicle was brought in for an oil change, inspection, and a loud humming noise during acceleration. That same day, I was told there was an issue with the rear differential and that parts were being ordered. I asked if it was safe to drive, and I was told it was okay for now. When the parts came in, I dropped the vehicle off again, thinking the repairs would be completed. Instead, I received a message saying they needed to keep the vehicle because they hadn’t fully diagnosed the problem and that additional parts would be needed. Called and left a message for the service manager and I'm still waiting for his return phone call. Professionalism at its finest! More

by TLUCAS215 Verified Customer Verified Customer

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They have been my dealer of choice for several years now and I have purchased 5 vehicles over those years. and I have purchased 5 vehicles over those years. More

by LEICHTY1 Verified Customer Verified Customer

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My experience was excellent. Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are t Although it was a routine inspection it was between xmas and new year. Vehicle was completed on time as promised the same day. Cindy and Mike are terrific! More

by DANJON53 Verified Customer Verified Customer

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Great customer service. All question's answered and service was timely. Would recommend this facility. All question's answered and service was timely. Would recommend this facility. More

by TYSAVISKY22 Verified Customer Verified Customer

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