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Cisco Lugo
Cisco Lugo | Page 19
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
669 Reviews
669 Reviews
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669 Reviews of Cisco Lugo
September 13, 2025
Very efficient, knowledgeable and thorough service. Especially helpful was the video from the mechanic which was sent to my phone. Especially helpful was the video from the mechanic which was sent to my phone. More
by RDX17
Verified CustomerOther Employees Tagged: Kevin Rafeek , Jessica, the service tech
September 13, 2025
Recall handled beautifully. Swr up a convenient appointment, provided a loaner and got it all taken care of in a shorter than expected time frame. Swr up a convenient appointment, provided a loaner and got it all taken care of in a shorter than expected time frame. More
by SUZYMWT
Other Employees Tagged: Kevin Rafeek
September 12, 2025
First class service with top rated staff. They communicate all during the service process, from appointment through completion. They communicate all during the service process, from appointment through completion. More
by thomasmorehouse
Other Employees Tagged: Kevin Rafeek , Jessica Goodale
September 12, 2025
This is absolutely the best car buying experience as well as car ownership I’ve ever had. Service is second to none. Every time I visit the dealership Mr. Cisco Lugo makes me feel so proud to own this vehicl as car ownership I’ve ever had. Service is second to none. Every time I visit the dealership Mr. Cisco Lugo makes me feel so proud to own this vehicle. Special thank you to him. His customer service is truly amazing. More
by dpinn33
Other Employees Tagged: Kevin Rafeek
September 10, 2025
Great place. Prompt service and friendly staff. Second time there and am impressed. Would highly recommend. Prompt service and friendly staff. Second time there and am impressed. Would highly recommend. More
by JIMTLEWIS
Other Employees Tagged: Kevin Rafeek
September 10, 2025
CISCO & the shop supervisor were diligent in trying to determine my car's issues. CISCO maintained contact throughout the process & the supervisor actually came out to talk to me about everything they did determine my car's issues. CISCO maintained contact throughout the process & the supervisor actually came out to talk to me about everything they did. More
by dstone4321
September 10, 2025
Excellence service . Friendly, A+++++A shop. High recommend to everyone. Thank you so much for take care of customer Friendly, A+++++A shop. High recommend to everyone. Thank you so much for take care of customer More
by hoavoky
Other Employees Tagged: Kevin Rafeek
September 08, 2025
I set an appointment through the bot and when I came in my appointment was never made. However, the team was able to accommodate me and I was able to to have maintenance done on my vehicle. my appointment was never made. However, the team was able to accommodate me and I was able to to have maintenance done on my vehicle. More
by Dany.higinio
September 08, 2025
Cisco and Kevin are excellent service writers who take care of their customers post-Sale. Devon in Sales is top notch and I've purchased over 6 cars from him at this Acura dealership. care of their customers post-Sale. Devon in Sales is top notch and I've purchased over 6 cars from him at this Acura dealership. More
by Mmiltnercnu
Other Employees Tagged: Devin Sheldon, Kevin Rafeek
