Cisco Lugo | Page 21
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
669 Reviews
Write a Review669 Reviews of Cisco Lugo
September 02, 2025
Smooth in and out (check-in to completion) and there was not any long wait. not any long wait. More
Other Employees Tagged: Kevin Rafeek
August 31, 2025
Attentive care to the service of my car and made sure that all parts were torqued to spec that all parts were torqued to spec More
Other Employees Tagged: Kevin Rafeek
August 31, 2025
Top-notch as usual. Bought 4 cars there and have never been disappointed. Great service. Bought 4 cars there and have never been disappointed. Great service. More
Other Employees Tagged: Kevin Rafeek
August 31, 2025
I have high expectations for Acura. Your services it top grade. All of your staff are very professional. Your services it top grade. All of your staff are very professional. More
Other Employees Tagged: Brett Whitney, Kevin Rafeek, Travis Battles, Rabih Kassam
August 31, 2025
Everyone I encountered during my visit was professional, courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. courteous, knowledgeable, and eager to help me out. My customer service experience was a 10 out of 10. More
Other Employees Tagged: Brett Whitney, Kevin Rafeek, Travis Battles, Rabih Kassam
August 31, 2025
Cisco is always kind and courteous. He provides excellent customer service. Top notch employee. He makes sure that all service requests are done with impeccable professionalism He provides excellent customer service. Top notch employee. He makes sure that all service requests are done with impeccable professionalism More
August 30, 2025
From the time that I arrived to the end of my visit everyone was friendly and accommodating! everyone was friendly and accommodating! More
Other Employees Tagged: Devin Sheldon , Jessica
August 30, 2025
Always a pleasure to deal with southern acura. they are great people and do great work. they are great people and do great work. More
Other Employees Tagged: Kevin Rafeek
August 30, 2025
On line scheduling was easy. Didn't know what to expect since the dealership had to relocate after a fire. Found the new location, drove straight into the service area and was im Didn't know what to expect since the dealership had to relocate after a fire. Found the new location, drove straight into the service area and was immediately by Cisco. He reviewed my auto requirements and showed me to the lounge. More
August 29, 2025
Great service team and knowledgeable technicians! This is my favorite Acura service department in the region. This is my favorite Acura service department in the region. More
Other Employees Tagged: Kevin Rafeek

