Clara Salette | Page 16

Great Experience I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thank I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thanks Infiniti of Gwinnett More

by Yolanda E Verified Customer Verified Customer

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The worst car buying experience ever. The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle descripti The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle description on line was incorrect. Mrs. Salette made good on that by getting that fixed. Mrs. Salette was an awesome sale consultant. She has did her job to the tee. The financial guys Sam Ghazal and Dragan Cvorovic where horrible. If they where the deciding factor of me purchasing this vehicle then I definitely would have let it there. Mrs. Salette saved the deal with me. Craig Hooten seemed very inconsiderate after I told him the issue of me being mislead with the bottom line payment on the vehicle and basically told me I have to suck it up and either buy the car or leave it. It was no the Dealership responsibility to tell the customer the exact amount of the car to include taxes and I should be happy that they made the correct with the vehicle description of having DVD's in it. When I received the car the driver was very nice. For this vehicle to a CPO vehicle the upholstery was dirty, the drive center console was busted and the front bumper was dented underneath. mind you this is suppose to be a vehicle with a clean car fax report. This damage was never even presented or looked at. For the 167 point inspection that was done it looks like someone missed a lot when it cam to attention to detail. I called the dealership plenty of times trying to speak with the General Manager (Steve Kendricks)and have yet to speak with him. On April 24, 2018 I was luck to reach his Executive Assistant and she seemed to be interested in my stamen and provided me with his email address, and stated she would let Mr. Kendricks know of the issue. Still nothing heard from him. I understand that I am just a little drop in a bucket to Infiniti of Gwinnett, but I would not recommend this dealership to anyone I know of. More

by henryrobinson Verified Customer Verified Customer

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Infiniti of Gwinnett bears out my trust in them. Clara Salette was my salesperson during my buying experience with Infiniti of Gwinnett. She assisted me immediately upon my entrance, and worked with Clara Salette was my salesperson during my buying experience with Infiniti of Gwinnett. She assisted me immediately upon my entrance, and worked with me to find a car that was not only acceptable, but exceptional. I have been in Infiniti of Gwinnett customer for over 20 years, and have put my trust in them. My trust has been proven correct time and time again. More

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Battery replacement Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a secon Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a second warranty replacement and service was arranged. Replacement was only partially covered but everything was explained and work was completed. I was a happy/safisfied customer. More

by gajack10 Verified Customer Verified Customer

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Transparency and quick After being contacted by our sales person Clara there was a test drive full information about the vehicle and open information about credit or paymen After being contacted by our sales person Clara there was a test drive full information about the vehicle and open information about credit or payment type the availability of creditors always quick and painless and even though we were from out of state taxes and the tag was done swiftly we were out of the door in a matter of hours I really appreciate that because I do not feel that you should be in a dealership four hours to make a large purchase time is precious wonderful service More

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Purchased a P-O Q70 Outstanding service, by friendly people who are like friends that you have known for years. That are there to help you make the right choice. To help Outstanding service, by friendly people who are like friends that you have known for years. That are there to help you make the right choice. To help you get into the dream car that caught your eye many years ago. I'll tell anyone that ask me or tell anyone who ask where I got my Infinitive Q70. Infinitive of Gwinnett. To Sam ESSAYONS More

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Thanks I would like to say thanks to Clara for all her help in finding the vehicle that I had been waiting to obtain for a while I appreciate her contacting I would like to say thanks to Clara for all her help in finding the vehicle that I had been waiting to obtain for a while I appreciate her contacting me in the best way possible with my busy schedule. so thank you Clara for all your hard work. More

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Jana is awesome! I had bought a car at Infinity of Gwinnett in October and went back to possibly buy another car for my daughter. I have dealt with Jana both times. Sh I had bought a car at Infinity of Gwinnett in October and went back to possibly buy another car for my daughter. I have dealt with Jana both times. She made everything possible. Jana really works with you. We couldn't be happier with the purchase. More

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Clara was very easy and knowledgeable to work with. Clara was very willing to do all she could to please me. She communicated thru text and email add much as she could since I had limited access to pho Clara was very willing to do all she could to please me. She communicated thru text and email add much as she could since I had limited access to phone service. I would very much recommend her to anyone looking for a new car. More

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Great Experience! I spent several months researching different mid-sized SUVs on the market, and finally settled on the Infiniti QX60. The next step was to find the be I spent several months researching different mid-sized SUVs on the market, and finally settled on the Infiniti QX60. The next step was to find the best price. I contacted dealers from New York to Birmingham -- ten, in all -- and found my best deal at Infiniti of Gwinnett. As a bonus, I found the sweetest, most attentive, most professional, most pleasant representative to deal with in Clara! She answered all my questions along the way and, in the end, managed a long-distance lease agreement in just a couple of days. My only regret is that I don't live close enough to Infiniti of Gwinnett to have my car serviced there! Well done, folks!! More

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