Clark Adams
Clark Adams at Lancaster Hyundai
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Clark Adams | Page 2

Management

Lancaster Hyundai

5260 Main Street
East Petersburg, PA 17520

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Clark Adams

February 27, 2024

Dealership Rating
Employee Rating

Excellent all the way around. Professional, extremely knowledgeable. Went above and beyond to find me the car I wanted. Highly recommend Zack and the dealership More

by pkauffman200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Feb 27, 2024

Lancaster Hyundai responded

We're so glad to know that Zack and our team at Lancaster Hyundai were able to help you find the perfect car! Thanks for recommending us, we appreciate your support.

January 18, 2024

Dealership Rating
Employee Rating

I have yet to have anything other than positive words to say about Lancaster Hyundai. I am very pleased with each department, and will continue to drive Hyundai vehicles as long as the personal care stays More

by the7fritzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Lancaster Hyundai responded

We're delighted to know that you've had consistently positive experiences with us at Lancaster Hyundai. We'll continue striving to provide the personal care you appreciate so much. Thanks for your support and loyalty!

January 12, 2024

Dealership Rating
Employee Rating

Dealership was very helpful and proactive in maintaining my Hyundai Sonata. Also the facility was very clean and well maintained. More

by Emily Hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Jan 12, 2024

Lancaster Hyundai responded

Hi Emily! We're glad to know that you found our dealership helpful and clean. We aim to provide the best service for your Hyundai Sonata at Lancaster Hyundai!

December 30, 2023

Dealership Rating
Employee Rating

This dealership exceeded my expectations with their service and understanding. I would recommend them to any of my friends. More

by Paul Davey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer , Chris Bragg

Jan 03, 2024

Lancaster Hyundai responded

Hi Paul! We're delighted to know that our team at Lancaster Hyundai was able to exceed your expectations! Thanks for recommending us and don't hesitate to reach out if you need anything else.

December 14, 2023

Dealership Rating
Employee Rating

Service was excellent. The problem I had was taken care of by the excellent salesman, Jeffery Ozaeta. More

by Dicostzo2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Dec 14, 2023

Lancaster Hyundai responded

We're glad to know our team at Lancaster Hyundai was able to provide excellent service and resolve your issue. Jeffery will be pleased with the shoutout! Thanks for sharing your experience.

December 11, 2023

Dealership Rating
Employee Rating

Very friendly and pleasant atmosphere,the prices are very comparable,everybody were very professional and courteous. More

by cnguyen71a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer , Jeff Otaeza

Dec 12, 2023

Lancaster Hyundai responded

Thank you for the 5-star rating! We're glad to know you found our team at Lancaster Hyundai professional and courteous with a pleasant atmosphere. We look forward to serving you again!

December 07, 2023

Dealership Rating
Employee Rating

The service was for a recall and the service department was quick and efficient. Service is always top notch. More

by jollymon17603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Lancaster Hyundai responded

Hey Jolly, thank you for the 5-star rating! We're happy to know that you found our service department at Lancaster Hyundai quick and efficient. We always aim for top-notch service! Safe travels!

December 05, 2023

Dealership Rating
Employee Rating

Arrived at 8am and shop took car in soon after. Called in afternoon to alert it's completed and amount of bill. More

by sportsvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Dec 06, 2023

Lancaster Hyundai responded

We're glad to know that you had a smooth experience with us at Lancaster Hyundai. We always aim for efficient and transparent service. Thanks for the positive review!

November 17, 2023

Dealership Rating
Employee Rating

everyone was polite and realy cared about making my visit enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I ha More

by gjmjx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Nov 20, 2023

Lancaster Hyundai responded

We're delighted to know that you've been with us for 21 years at Lancaster Hyundai! It's always our goal to make your visits enjoyable and we appreciate the trust you place in us. Here's to many more years of great service together!

November 13, 2023

Dealership Rating
Employee Rating

I've been getting my car serviced here regularly for almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with More

by JAMES_ELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Shaffer

Nov 28, 2023

Lancaster Hyundai responded

James, we reviewed your service history records and found no previous reference to this condition or failing component. Upon your request, you asked us to identify a noise coming from the steering which we diagnosed as originating from the front transmission. Your frustration is obvious that a component on the vehicle will need to be addressed but to claim we are acting unethical by answering the call to your request seems misguided and unnecessary. I can be reached in person at the dealership or by phone 717-381-2842. Please call to plan an in-person visit. Kevin Shaffer

Nov 28, 2023

JAMES_ELLY responded

Explain to me how your factory trained technicians never mentioned the same clicking noise coming from the transmission when the car had less than a 100k and was still under warranty. Apparently that same noise was “completely normal” back then.

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