Clark Adams
Clark Adams at Lancaster Hyundai
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Clark Adams | Page 3

Management

Lancaster Hyundai

5260 Main Street
East Petersburg, PA 17520

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Clark Adams

December 05, 2023

Dealership Rating
Employee Rating

Arrived at 8am and shop took car in soon after. Called in afternoon to alert it's completed and amount of bill. More

by sportsvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Dec 06, 2023

Lancaster Hyundai responded

We're glad to know that you had a smooth experience with us at Lancaster Hyundai. We always aim for efficient and transparent service. Thanks for the positive review!

November 17, 2023

Dealership Rating
Employee Rating

everyone was polite and realy cared about making my visit enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I ha More

by gjmjx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer

Nov 20, 2023

Lancaster Hyundai responded

We're delighted to know that you've been with us for 21 years at Lancaster Hyundai! It's always our goal to make your visits enjoyable and we appreciate the trust you place in us. Here's to many more years of great service together!

November 13, 2023

Dealership Rating
Employee Rating

I've been getting my car serviced here regularly for almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with More

by JAMES_ELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Shaffer

Nov 28, 2023

Lancaster Hyundai responded

James, we reviewed your service history records and found no previous reference to this condition or failing component. Upon your request, you asked us to identify a noise coming from the steering which we diagnosed as originating from the front transmission. Your frustration is obvious that a component on the vehicle will need to be addressed but to claim we are acting unethical by answering the call to your request seems misguided and unnecessary. I can be reached in person at the dealership or by phone 717-381-2842. Please call to plan an in-person visit. Kevin Shaffer

Nov 28, 2023

JAMES_ELLY responded

Explain to me how your factory trained technicians never mentioned the same clicking noise coming from the transmission when the car had less than a 100k and was still under warranty. Apparently that same noise was “completely normal” back then.

November 09, 2023

Dealership Rating
Employee Rating

Leasing my new Hyundai car was a pleasant experience mainly because of Chris Bragg. He was very personable and knowledgeable. I would not hesitate to refer Chris to anyone interested in looking for a ne More

by kathystryk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer , Bonnie Tipton

Nov 10, 2023

Lancaster Hyundai responded

Kathy, we're delighted to know that Chris made your leasing experience a positive one at Lancaster Hyundai. We appreciate the recommendation and look forward to assisting you in the future!

November 08, 2023

Dealership Rating
Employee Rating

Fix my problem quickly that I was having! ! Thank you for your service! Very friendly More

by trkk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Lancaster Hyundai responded

We really appreciate you taking the time to leave Lancaster Hyundai this awesome review, thank you!

October 12, 2023

Dealership Rating
Employee Rating

My experience with Hyundai service has always been great, we purchased our vehicle there and always feel we are getting the best service with upfront information about the cost and no gouging. We have starte More

by crupp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Shaffer , Dave in Service

Oct 12, 2023

Lancaster Hyundai responded

We're so glad to know you've had consistently great experiences with our service department at Lancaster Hyundai. It's wonderful that you trust us not only with your Hyundai but also with your other vehicles. We appreciate the support and look forward to continuing to provide top-notch service (and free car washes)! Thank you!

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