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Clark Hearold
Clark Hearold at INFINITI OF DENVER

Clark Hearold | Page 17

Infiniti Certified Service Advisor

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.9
375 Reviews

Since childhood, I have always had an interest in cars. I think it is really what lead me to want to work for a highline dealership. I have been with Infiniti of Denver since April of 1999. One of the reasons I believe Infiniti of Denver is such a great place to work is because it always has a family type feeling for both the clients & employees. With that being said I enjoy spending time with my family when I am not working.

4.9

375 Reviews

Write a Review

375 Reviews of Clark Hearold

January 09, 2023

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Employee Rating

On my 3rd Infinity since 1996 with Infinity of Denver and Clark as my representative More

by Pacrouch
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Recommend Dealer
Yes
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Jan 11, 2023

INFINITI OF DENVER responded

Pacrouch- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will let him know. Thank you for purchasing and serving all 3 of your INFINITI with INFINITI OF DENVER.

December 31, 2022

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Employee Rating

Clark, in service, is the best. He is a huge asset to the dealership. I have absolute trust in him. More

by Rae
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Recommend Dealer
Yes
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Jan 02, 2023

INFINITI OF DENVER responded

Rae - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 26, 2022

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Employee Rating

I believe the estimate for replacing the headlight assembly was outrageous. I was told the ballast in the light could not be replaced and a hold new light assembly needed to be installed for the pric More

by Randy
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Service Time
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Recommend Dealer
No
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Jan 03, 2023

INFINITI OF DENVER responded

Randy - Sorry to hear about your experience with us. We apologize but INFINITI does not make a separate ballast part on a 2014 QX60. Companies such as RockAuto do not sell to dealerships, therefore, we have no way of getting the aftermarket part needed so we have to sell a full OEM hold light assembly. Also, I sure you know, when a dealership uses aftermarket parts, we are unable to warranty the work. We know it doesn't make it easier on you and for that we are truly sorry. Our Service Manager, Tim would love to discuss more in detail if you would like to call at your earliest convenience, 303-671-6000.

December 25, 2022

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Employee Rating

What they fix stays fixed. Easy to work with. Very responsive. Great service. Would not go elsewhere More

by Cj
Recommend Dealer
Yes
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Dec 27, 2022

INFINITI OF DENVER responded

CJ - Wow. We love this review. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will let him know about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 24, 2022

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We've been with this dealership at least since 2000 and have never been unhappy with the service provided. More

by carol m sarche
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Medina

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Dec 27, 2022

INFINITI OF DENVER responded

Carol- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate that you have chosen us as your dealer since 2000. It is customers like you that make what we do enjoyable. We will pass along the kind words to the team. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 23, 2022

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Employee Rating

Great coffee in the lobby! Jeromy and Clarke do a great job getting you checked in and they are engaged about the service you receive. More

by Zack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Strnad

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Dec 27, 2022

INFINITI OF DENVER responded

Zack - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy & Clark will be grateful for your kind words. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 18, 2022

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Employee Rating

Clark was very efficient and knowledgeable. Was also very helpful. Good to do business with him. More

by Bill
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Recommend Dealer
Yes
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Dec 18, 2022

Bill responded

Okay

December 14, 2022

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Employee Rating

Everyone at the dealership was extremely friendly, knowledgeable, and helpful. They communicated with me well regarding when my vehicle would be ready and provided me with a loaner vehicle while mine More

by Jess.thompson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Chris Madigan, Amy Smith, Roman Gelfand, Mike Hardman , Tim Dyke, Jason Gerard, Jeremy Strnad

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Dec 14, 2022

INFINITI OF DENVER responded

Jess - Thank you for taking the time to let us and others know about your service visit at INFINITI OF DENVER. Our goal is to exceed your expectations. Sounds like the team did just that. We will let them know about your kind 5 star Dealerrater review. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 13, 2022

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Employee Rating

Great service. Very easy to drop off and pick up my car. Clark is fantastic to work with!! More

by sharonn303
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

INFINITI OF DENVER responded

Sharon- Thank you for letting us know how we did with your service appointment at INFINITI OF DENVER. Clark will be excited about your 5 star dealerrater review. Thank you for trusting us with all your automotive needs.

December 13, 2022

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Love coming in to Infiniti of Denver to service my vehicle! Clark is amazing and always takes the time to make sure that I fully understand what their fantastic technicians have worked on. Great deale More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

INFINITI OF DENVER responded

Elizabeth- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. Luckily we have had him a part of our team for almost 25 years. We know you can choose any dealer for service, so thank you for choosing INFINITI OF DENVER.

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