Claudia Aguila | Page 4

The gentleman that helped me was very respectful and professional. He did not pressure me into purchasing other services to my vehicle which in most cases other service men frequently do. And that is re professional. He did not pressure me into purchasing other services to my vehicle which in most cases other service men frequently do. And that is really annoying. Overall, I regret not remembering the name of the gentleman that assisted me, but thank you for your awesome service. More

by RAULGAGUILAR80 Verified Customer Verified Customer

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The service here is unlike other Toyota dealerships near by. Here you are partnered with for meeting your needs & valued. They will explain and ensure you know your options! Love these people! by. Here you are partnered with for meeting your needs & valued. They will explain and ensure you know your options! Love these people! More

by sherigeesey Verified Customer Verified Customer

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Totally satisfied with Fremont Toyota service. They were doing all my prepaid service for my 2017 Tacoma and serviced other Toyotas previously. They always want to make sure you had a great experi They were doing all my prepaid service for my 2017 Tacoma and serviced other Toyotas previously. They always want to make sure you had a great experience. Your calls were answered to your satisfaction and your service experience was great. Fremont Toyota is my preferred service place. More

by PAVEL.PLOSCARIU Verified Customer Verified Customer

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Excellent They are straight to the point when you ask something they will tell you if they can give the deal to you or not and they will put you in a place that They are straight to the point when you ask something they will tell you if they can give the deal to you or not and they will put you in a place that you will not get the car you wanted for. More

by REYGUZMAN23 Verified Customer Verified Customer

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Good service and friendly Your toyota service was good.There was a customer room,sofa seat and there was the coffee for customers who are waiting their vihecles service.I like Your toyota service was good.There was a customer room,sofa seat and there was the coffee for customers who are waiting their vihecles service.I like this place and I will recommend for everyone. More

by NCT1509 Verified Customer Verified Customer

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Quick and fast Fast service and car was done quick josh was nice and quick with writing me up for my concerns anout my car and he gave me a car wash great service Fast service and car was done quick josh was nice and quick with writing me up for my concerns anout my car and he gave me a car wash great service More

by WEIZHANGWU Verified Customer Verified Customer

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Excelente Yo y mi esposa destiny recibimos un trato excelente de parte de la señora Emma Alfaro/la doña. Ella y todo su personal que trabaja con ella son unas Yo y mi esposa destiny recibimos un trato excelente de parte de la señora Emma Alfaro/la doña. Ella y todo su personal que trabaja con ella son unas excelentes personas recomiendo esta concesionario yo y mi esposa salimos felizmente de ai manejando un Toyota Corolla 2019 ... si quieren manejar un buen carro y de calidad vayan aver a la doña. More

by JOSECARLOSSOLORZANO09 Verified Customer Verified Customer

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long waiting I have to wait for more than an hour even with an appointment. Common part not available. Have to wait for them to order and came in a second time. I have to wait for more than an hour even with an appointment. Common part not available. Have to wait for them to order and came in a second time. More

by MARGIECHOY Verified Customer Verified Customer

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Excellent Customer Service with Mark Muth Good service, I like the new method of contacting via text message and authorizing the repairs in real-time. This will be value added on both sides t Good service, I like the new method of contacting via text message and authorizing the repairs in real-time. This will be value added on both sides the customer/dealer. Excellent modification to the process. Need to implement real-time updates so the customer knows exactly when their service is completed and will get a text message so the can react in a timely manner based on busy schedules. Just a thought. The only reason I go this dealership is because of the Service Manager that I have been dealing with for years now. He is knowledgeable, trustworthy, and has been upfront about the repairs and has created a positive experience. People with demonstrated core values are valuable human capital resources for the organization. More

by MBEESLEYGOLF Verified Customer Verified Customer

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service not professional. 1. I changed my engine air filter and carbon filter at 30k miles. Today at 35k maintenance service, service manager Sara asked me to change both filte 1. I changed my engine air filter and carbon filter at 30k miles. Today at 35k maintenance service, service manager Sara asked me to change both filters! It's only 5k miles, this normally should be changed at 30k miles. I asked another service manager who sits in the office next to Sara to recheck my filters, he did it and confirmed that my filters are in very good condition and do not need to be changed at all. 2. My appointment was at 8:15am, and Sara did not service me until 8:50am. What is the point of the appointment? I also noticed that there were several service managers did not have any customers to serve during the time I was waiting, can't these service managers serve me? When Sara finally worked with me, I complained about the long wait, Sara simply mentioned that she had customers, without any apologies. More

by Max Verified Customer Verified Customer

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