259 Reviews
Write a Review259 Reviews of Claudia Garcia
July 12, 2018
Professional customer service. Understood my problem and serviced my SUV swiftly. Very please have purchased 7 Volvo’s in the past 21 years. First one was purchased at Sunrise locat Understood my problem and serviced my SUV swiftly. Very please have purchased 7 Volvo’s in the past 21 years. First one was purchased at Sunrise location in 1998 and Al Ishmal. More
Other Employees Tagged: Adam Weinreb , Luis Gonzalez, Al Ismail
June 27, 2018
The BEST experience by far: professional, efficient, easy I have just leased an XC40 T4 Inscription and I am absolutely satisfied with the whole process. Mr. Juan Arasa was absolutely helpful and respectful o I have just leased an XC40 T4 Inscription and I am absolutely satisfied with the whole process. Mr. Juan Arasa was absolutely helpful and respectful of my time and my calendar -just very few calls and emails-during his follow-up based on my interests while patiently explaining different options on models and leases. Mrs. Claudia Garcia has been a magnificent help from the moment I arrived at Weston Volvo: She spent a long time showing me the different models, explaining the differences between them, and making excellent recommendations based on my specifics needs. She explained to me with great care how to operate the car and even stayed after business hours to make sure that I was secure and knowledgeable before I left the shop. She was very pleasant, warm, and a great advocate on my behalf to obtain the best least possible, She was also extremely efficient in contacting me with an insurance that had a fantastic offer and coverage. Finally, Mr. Orlando de la Nuez made the signature of the leasing papers so smooth and with such clear explanations that I walked out confident that I was in hands of a highly skilled professional. Overall, the best leasing experience in high end cars of my life, Thank you! More
Other Employees Tagged: Orlando De La Nuez , Juan Arasa
June 14, 2018
EVERYTHING AND MORE The problem of why I took the car to Weston Volvo was resolved. Without being asked for they found another important problem with the passenger seat t The problem of why I took the car to Weston Volvo was resolved. Without being asked for they found another important problem with the passenger seat that was completely overlooked. Because of this problem being fixed my wife , that has MS, can enter and exit the car much easier. Thank you!! More
Other Employees Tagged: Guillermo Alarcon, Orlando De La Nuez , Luis Gonzalez, Joe Mariner, Eddie Sosa
May 31, 2018
Wow Great Service Thanks to Luis and others at Weston Volvo who go beyond my expectations in there customer service. It always a pleasure to call upon them when my XC9 Thanks to Luis and others at Weston Volvo who go beyond my expectations in there customer service. It always a pleasure to call upon them when my XC90 or S60 needs service and even if I have a question. More
Other Employees Tagged: Guillermo Alarcon , Luis Gonzalez, Joe Mariner
May 02, 2018
I Love my New Volvo! Claudia Garcia was extremely easy to work with , making the overall experience fast and efficient. Soon as my wife's lease is up with Infinity I'll be Claudia Garcia was extremely easy to work with , making the overall experience fast and efficient. Soon as my wife's lease is up with Infinity I'll be back to work with Claudia again. More
Other Employees Tagged: Guillermo Alarcon
April 20, 2018
learning about one's own car is a humbling experience. After having an entire software update, I learned that some features of my car needed to be re-set for my personal usage. On this I was patiently tu After having an entire software update, I learned that some features of my car needed to be re-set for my personal usage. On this I was patiently tutored by Joe Mariner, service manager, and learned. I was grateful for his gentle teaching. More
Other Employees Tagged: Guillermo Alarcon, Vinnie Cubito , Luis Gonzalez, Joe Mariner
April 19, 2018
Maintenance I find everyone very Professional; I have been a loyal customer and until I see something negative I will always be with my Volvo. Thanks to everyone I find everyone very Professional; I have been a loyal customer and until I see something negative I will always be with my Volvo. Thanks to everyone!! More
Other Employees Tagged: Vinnie Cubito
April 17, 2018
Weston The experience was excellent ... good dealership.... excellent staff... everyone was knowledgeable and experienced. Very helpful Friendly customer se The experience was excellent ... good dealership.... excellent staff... everyone was knowledgeable and experienced. Very helpful Friendly customer service was really good. Lounge area is nice and spacious and they provide food and beverages More
Other Employees Tagged: Greg Billini, Frank Martinez , Gianfranco Canzanese, Santiago Gangotena, Pedro Gonzalez, Al Ismail, Mylene Russell, Jaime Saer, Rod Zapata
March 22, 2018
appt time exact + excellent communication of service repairs Service order timely written, outcome explained, great wash job, full satisfaction. Driving my car home had new car feeling. Excellent service tech Service order timely written, outcome explained, great wash job, full satisfaction. Driving my car home had new car feeling. Excellent service tech (Alan) whom I always find resolves any of my auto problems and takes time for explanation of exactly what he did. More
Other Employees Tagged: Guillermo Alarcon, Vinnie Cubito
March 19, 2018
Not the premium experience it should be With the exception of the financing dept (which was great); sales staff and lease return person not professional. Little or no follow up. Process to r With the exception of the financing dept (which was great); sales staff and lease return person not professional. Little or no follow up. Process to return leased car was embarrassing bad... More
Other Employees Tagged: Guillermo Alarcon
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