Claudio Perez | Page 5

2/4/2026 visit Great service, as always! I would like to give a special thank you to my Service Advisor, Claudio P., and the technician, Gilbert, who completed the repairs and inspection on I would like to give a special thank you to my Service Advisor, Claudio P., and the technician, Gilbert, who completed the repairs and inspection on my vehicle. Their professionalism and attention to detail continue to exceed my expectations. During an oil change visit in January, Gilbert identified a potential issue and possible leak. Because I needed to leave quickly for a meeting, I was informed that it was safe to take the vehicle home and return the following week for further inspection. Claudio promptly confirmed that the necessary repairs would be covered under my warranty and arranged a complimentary loaner vehicle, which I truly appreciated. When I returned the following week, the check-in process was smooth and efficient, as it always is with Claudio. Since Alfa loaner vehicles were unavailable, he personally escorted me to the on-site rental partner to ensure I was taken care of. The rental process was seamless. The next day, Claudio contacted me to confirm the issue had been diagnosed and repaired. He explained that my vehicle would be ready for pickup the following day after service was completed and the car had been washed. In addition to addressing the original concern, the team proactively identified and replaced the gear shift under warranty. They also noticed that the driver-side seat adjustment buttons were damaged — something I had forgotten to mention — and repaired those as well. I truly appreciate their thorough inspection and attention to details I might have otherwise overlooked. Overall, the experience was outstanding from start to finish. Thank you again for consistently delivering excellent service Claudio and Gilbert and the rest of the amazing team at Alfa Romeo West Palm Beach. Sincerely, Stephanie Lopiccolo More

by Stephanie Verified Customer Verified Customer

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Professional n helpful Very very nice and very very kind associates. N will recommend Arigo to people associates. N will recommend Arigo to people More

by Sheilafromboca Verified Customer Verified Customer

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Great dealership with a great advisor. .. They fix all my issues I had in my car.. I had a problem with my idrive system and they perform there diagnostic and reset the car and everythin .. They fix all my issues I had in my car.. I had a problem with my idrive system and they perform there diagnostic and reset the car and everything works great now.. Always recommend this dealer for new and used cars.. More

by chris Verified Customer Verified Customer

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Always great customer service at this location. Pleasant and informative team, always very thorough and informative. Pleasant and informative team, always very thorough and informative. More

by tracilporto Verified Customer Verified Customer

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Very helpful and professional Extremely accommodating and knowledgeable of the model car I have.. he made having my car serviced a very easy experience.. knowledgeable of the model car I have.. he made having my car serviced a very easy experience.. More

by gerrie4778 Verified Customer Verified Customer

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Claudio is always the best . He makes service easy and smooth. I'm very happy with my service experience. He makes service easy and smooth. I'm very happy with my service experience. More

by pbruzzone66 Verified Customer Verified Customer

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Great service. Claudio Perez is the best. I am very happy with my experience. Than you. Claudio Perez is the best. I am very happy with my experience. Than you. More

by snarfydd Verified Customer Verified Customer

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A great dealership , right from answering the. Phone to providing a replacement car to providing a comprehensive analysis and options for service. Charging 3% for credit car use when not accepting Phone to providing a replacement car to providing a comprehensive analysis and options for service. Charging 3% for credit car use when not accepting checks is a bit of a downer. However a very positive experience. More

by brosner0 Verified Customer Verified Customer

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Claudio always makes it easy and it's a seamless day when I have to bring my car in for any kind of service. I have to bring my car in for any kind of service. More

by shield1819 Verified Customer Verified Customer

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I requested an appointment for Monday and work began on Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertibl Thursday. The diagnosis was new convertible top and mechanism at a cost of thousands. Correct diagnosis low battery. New battery fixed the convertible top. They did credit the $477 diagnosis toward cost of new battery after multiple negotiations. However after paying $200 just for battery installation when I checked new battery once home, I found they just put the battery in tray and hooked up terminals. The hold down brackets were left on the trunk floor for me to do myself. More

by SUNNYSLOPEPA Verified Customer Verified Customer

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