Claudio Perez | Page 7

Claudio is a pleasure & very professional & efficient Thank you Claudio Perez, service at Arrigo Alfa Romeo! Thank you Claudio Perez, service at Arrigo Alfa Romeo! More

by RBA10052 Verified Customer Verified Customer

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Great customer service and the mechanic video was very informative. Although no loaner car was provide a ride to and from home was while car was in repair shop. informative. Although no loaner car was provide a ride to and from home was while car was in repair shop. More

by KW0718 Verified Customer Verified Customer

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Claudio is always professional and accommodates whatever car service is needed without hesitation. Great service car service is needed without hesitation. Great service More

by ginamdarr Verified Customer Verified Customer

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Here’s the deal. I am sure on a normal day Claudio and the business are better, but holy moly I should not have to call every few hours to get an update on my vehicle I am sure on a normal day Claudio and the business are better, but holy moly I should not have to call every few hours to get an update on my vehicle and make sure the service would be completed in a timely fashion. I was surprised with a flat tire, so this was not a service scheduled in advance. Despite dropping the vehicle off the previous evening, it still took almost 2 full days to have my vehicle returned. And meanwhile, who knows how long it would have taken had I been more passive and not calling every couple hours. Claudio was perfectly pleasant, but at a certain point, communication is paramount. I appreciate things were busy as it was a holiday week, but this was pretty mind blowingly painful. Not sure if there needed to be more staff on call or what. Yes I will be back because this is the closest Maserati, but I do also feel obligated to provide this review. More

by AJPICCI Verified Customer Verified Customer

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Great experience. The staff was friendly and knowledgeable. They made the process quick and easy. The staff was friendly and knowledgeable. They made the process quick and easy. More

by mmccoy0114 Verified Customer Verified Customer

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Very attentive. Friendly and very professional. Had me in and out with the service that I needed Friendly and very professional. Had me in and out with the service that I needed More

by AP Verified Customer Verified Customer

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Claudio is highly professional, knowledgeable and courteous. Always offers the best customer experience. I actually enjoy servicing my car at Arrigo in big part because if him. courteous. Always offers the best customer experience. I actually enjoy servicing my car at Arrigo in big part because if him. More

by michaeln5 Verified Customer Verified Customer

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Service department was very efficient and most helpful! The facilities were clean tidy and neat. The facilities were clean tidy and neat. More

by jcecil0 Verified Customer Verified Customer

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Great customer service above and beyond what I expected nowadays! Claudio is a great asset to your institution and deserves your recognition and I am making sure you hear me out! nowadays! Claudio is a great asset to your institution and deserves your recognition and I am making sure you hear me out! More

by Jose, Ramos Verified Customer Verified Customer

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Would have gotten 5 except for: 1 - plastic panel under car was re-installed wrong - it was hanging underneath car & I sent it back and 2 - Oil was spilled under hood on air cleaner cover. car was re-installed wrong - it was hanging underneath car & I sent it back and 2 - Oil was spilled under hood on air cleaner cover. More

by rhauling11 Verified Customer Verified Customer

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