Clay Estes
Clay Estes at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Clay Estes | Page 15

New and Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
209 Reviews
5.0

209 Reviews

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209 Reviews of Clay Estes

March 26, 2024

Dealership Rating
Employee Rating

This dealership was wonderful! The salesman we dealt with was extremely helpful, friendly, and knowledgeable. All of the people we encountered were kind and efficient in their jo More

by wordofhope_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I don't know his name, but the man who helped us with the payment did a great job too. We were on a time schedule, and he got everything taken care of quickly.

Mar 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 22, 2024

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Employee Rating

Clay was very helpful thru the whole process and they had a large selection of vehicles to look at. More

by jake8702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Jake! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 21, 2024

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Employee Rating

James Wood has done an incredible job of taking care of me and my family for 10 years and continues to show why they are the best in the business! More

by kylejsweeney98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell

Mar 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kyle, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 09, 2024

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Employee Rating

Clay Estes was very helpful. Helped us get our family dream suv. Looking forward for future purchases with them. Made the new car order process very smooth and was always keeping More

by ehmartinez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. I could not be happier to hear that Clay was able to do this for you and your family, and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 04, 2024

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Employee Rating

Excellent expiereince with sales team, Clay Estes, as well with the parts group, Jose etc, ordered my 2024 Sierra 2500HD Denali Ultimate with various additional add on. Car was well prepared. More

by alfred030764
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Alfred, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 26, 2024

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Employee Rating

Good experience. Have purchased from James Wood previously. My salesman, Clay Estes, knew his stuff. More

by rng0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2024

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Employee Rating

I service department found the part I was looking for and installed it professionally in a timely manner. More

by DONALD.R.GIBBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donald, thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

February 09, 2024

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Employee Rating

Clay Estes was very helpful, efficient and friendly in the process. I would highly recommend James Wood Motors. More

by DONALD.R.GIBBONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Donald, I am truly grateful for this awesome review! I am thrilled that Clay was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 07, 2024

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Employee Rating

My experience with James Wood was exceptional. Super-efficient and friendly staff. I will remember them when it comes time to purchase another vehicle. More

by traceynamt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you taking the time to share your feedback with us, Tracey! I work hard to make sure our guests have an exceptional experience. I will be sure to pass along your kind words to the team and I look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 02, 2024

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Employee Rating

They are the best I’ve ever dealt with. Would buy from them again. !!! They are great More

by rlb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Billy Balderas

Feb 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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