Starla Johnson

I am a repeat customer now for years and they are Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned bad Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned badly by others in the past and I truly appreciate their honesty and integrity. My service advisor, Shawn, is so awesome…he is always willing to go above and beyond when needed. I recently had a problem arise with my new vehicle and timing became an issue, as I was leaving rather quickly to go out of state for work. However, It was imperative that my new vehicle be looked at and for any necessary repairs/warranty work to be done before I could safely leave for a 800+ mile road-trip and Sean, along with the Service Department Manager Paul Johnson, and the entire service team made it happen!! They were phenomenal at not only making sure that the needed work was done on my vehicle, by the best service tech for the job, but also ensured that it was ready to go when I needed to leave for the trip! That I could have the peace of mind knowing my vehicle was safe to drive across the country, well is just beyond words and I am Forever Grateful to the James Wood - Decatur Team!! I would also like to Thank Starla Johnson and Drew Ward for their help!! Sincerely, Janelle Glover More

by Janelle Verified Customer Verified Customer

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Service department is great, but watch out for the sales department their manager will under value your trade in by several thousand dollars! department their manager will under value your trade in by several thousand dollars! More

by jim_schaffer Verified Customer Verified Customer

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Professional. No scams. Easy finance experience. Takes pride in not being same as other garbage dealership No scams. Easy finance experience. Takes pride in not being same as other garbage dealership More

by antbo1994 Verified Customer Verified Customer

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I really don't write reviews but since you insist that i do, I guess i would say everything was great and exceeded my expectations. do, I guess i would say everything was great and exceeded my expectations. More

by clarke777aa Verified Customer Verified Customer

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Starla Johnson went above and beyond to make sure that I was happy with my new car! Rusty Ford also went above and beyond! was happy with my new car! Rusty Ford also went above and beyond! More

by SLAUGHTEREMMA52 Verified Customer Verified Customer

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