I came across this website and they said they don't do
any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience a
any add on of extra erroneous charges like most dealerships do and the cost of a vehicle goes way up. I was very pleased with the entire experience as I even waited an extra three months to finally make a decision of the dream truck we wanted. James Wood Motors had all makes and models and I was very particular in the model and style to meet our needs. So, I browsed and browsed and finally found one. Our salesman, Mr. Clayton Estes was very professional and patient with myself and my wife, he worked hard on what we were looking for. He wasn't pressuring like most other salesman and believe me, we have bought many vehicles in our careers. Also, he did all the prepping and was a quick purchase and even fed my pup dog "Sparky". He kindly gave his lunch to her and she was very happy with the Dealership. We even drove out of state from New Mexico to Decatur, TX to purchase our needs, approximately 730 miles. The deal was great, and I truly believed we save about close to $8-9k if we went to other dealerships around our 300-mile radius of hometown. Thank you and we are extremely satisfied, and I would recommend to all my friends and family and more importantly anyone looking for a great deal on sales, prep, selection and overall experience.
Darwin's and Sparky from New Mexico
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by donovan.darwin
Verified Customer
Verified Customer
May 16, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Darwin, for your wonderful review! We are thrilled to hear that you and your wife had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic that you found your dream truck and felt well taken care of by Clayton. We're proud of our team for providing a no-pressure atmosphere and excellent service, even catering to your pup, Sparky! We appreciate your recommendation and are grateful you made the journey from New Mexico. We look forward to serving you again in the future! Safe travels!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I custom ordered a new Suburban from James Wood.
The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy
The experience could not have been better. Clay Estes, my sales associate, was attentive to all my needs, very professional and not pushy. Easy peasy - highly recommended. Best car buying experience ever. Did I say the Suburban is perfect too? Chevy has knocked it out of the park with this one.
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by ldcdds
Verified Customer
Verified Customer
May 15, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! We're thrilled to hear that you had such a great experience custom ordering your new Suburban from James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Clay provided attentive and professional service, making the process easy for you. We're delighted that you love your Suburban and appreciate your high recommendation. We look forward to seeing you again! Enjoy your new ride!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
This was my first experience with James Woods.
Clay my sales representative was the most patient and honest salesman that I have ever dealt with. Will highly recommend Clay Estes for any automobil
Clay my sales representative was the most patient and honest salesman that I have ever dealt with. Will highly recommend Clay Estes for any automobile needs in upcoming years the two and a half hour drive was well worth the patients and great experience that I received with clay and the whole James Wood team. Great job voted 10 out of 10
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by Cooking85
Other Employees Tagged:
Reuben
May 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I am thrilled to hear about your positive first experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Clay provided you with such exceptional service. I truly appreciate your recommendation, and we look forward to assisting you with any future automobile needs. Safe travels, and see you next time!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
All of the staff a JWM are amazing.
The process was smooth and easy. This is my 2nd truck from James Wood and I wouldn't go anywhere else. Clay Estes was great to work with.
The process was smooth and easy. This is my 2nd truck from James Wood and I wouldn't go anywhere else. Clay Estes was great to work with.
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by lance.sears84
Verified Customer
Verified Customer
May 05, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Lance! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that the process was smooth and easy for you, and we're thrilled that you chose us for your second truck. We're glad Clay was able to assist you! We look forward to seeing you again in the future. Safe travels in your new truck!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I was glad I went to James Wood dealership in Decatur
because they found my car in one day where no other dealership could. Clay Estes worked really hard to make sure he found me the buick I wanted.
because they found my car in one day where no other dealership could. Clay Estes worked really hard to make sure he found me the buick I wanted.
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by lindaploetz
Verified Customer
Verified Customer
May 03, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Linda! We're thrilled to hear that Clay was able to find the Buick you wanted so quickly. At James Wood Chevrolet Buick GMC Decatur, we strive to exceed our customers' expectations, and it's great to know we could do that for you. We hope to assist you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Answered all our questions!
They were very friendly and helpful. Took great care of us and our wants
They were very friendly and helpful. Took great care of us and our wants
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by pamswilliams57
Verified Customer
Verified Customer
May 03, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Pam! We're thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide friendly and helpful service, and we're glad we could meet your needs. We look forward to seeing you again!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Clay was amazing and handled everything very quickly.
I would defiantly return to purchase another truck.
I would defiantly return to purchase another truck.
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by wcross0
Verified Customer
Verified Customer
May 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the wonderful feedback! We're thrilled to hear that Clay provided you with exceptional service and handled your purchase efficiently. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next truck. Safe travels!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Wonderful experience from beginning to end.
Clay Estes was referred to us by Sam Ganeske family friend. Small world as I went to HS with Clay. Clay provided top notch customer service even thou
Clay Estes was referred to us by Sam Ganeske family friend. Small world as I went to HS with Clay. Clay provided top notch customer service even though my son forgot to set appointment for that Saturday we came. Clay had customers coming in from NM BUT still managed to help us. Tyler was exceptional with finding financing and Ruben handled the paperwork signing. The whole process was smooth and enjoyable. Happy and satisfied customer for life.
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by Bailey
Verified Customer
Verified Customer
Apr 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to write this review, Bailey! We’re so happy that Clay, Tyler, and Ruben made the whole process smooth and enjoyable for you. It’s great to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We look forward to being your trusted dealership for future car purchases.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Our salesman, Clay Estes, was a tend to business guy.
I appreciate doing business that way. Thanks so much, job well done.
I appreciate doing business that way. Thanks so much, job well done.
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by brian.brock
Verified Customer
Verified Customer
Apr 22, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words, Brian! We're thrilled to hear that Clay provided you with such great service at James Wood Chevrolet Buick GMC Decatur. We appreciate your business and look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We have collectively bought 4 trucks from Clay Estes he
goes above and beyond to make sure we are taken care of. Very pleased with our trucks and will be back for more.
Latest is a 2025 SLT 3500 dually ab
goes above and beyond to make sure we are taken care of. Very pleased with our trucks and will be back for more.
Latest is a 2025 SLT 3500 dually absolutely love this truck !!
Thank you Clay !
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by SCOTT@GANSKEPLUMBING.COM
Verified Customer
Verified Customer
Apr 22, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that you have had such a positive experience with Clay Estes at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to know that you’re loving your new 2025 SLT 3500 dually. We truly appreciate your loyalty and look forward to assisting you again in the future! Enjoy your trucks!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com