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Krystal Gipson
Krystal Gipson
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
118 Reviews
Dealership Experience
2 yrs, 10 mos
Industry Experience
8 yrs, 1 mo
118 Reviews
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118 Reviews of Krystal Gipson
Verified Customer
October 13, 2026
Amazing customer service I total recommend Clay, he makes sure to ask what you need and are looking for and get you just that. Thank you Clay for everything. sure to ask what you need and are looking for and get you just that. Thank you Clay for everything. More
by blancoa1997
Other Employees Tagged: Clay Estes
October 07, 2026
Kason took good care of us. The truck was looked at by the shop foreman and he also followed up on the service provided. Both the shop foreman and Kason need a raise. They took The truck was looked at by the shop foreman and he also followed up on the service provided. Both the shop foreman and Kason need a raise. They took great care of us. More
by FFMED266
Other Employees Tagged: David Stokes , Kason
October 02, 2026
I went in to have an audio system installed in my new 2026 GMC AT4X. Overall, the experience was average—not great, but not terrible either. I arrived close to closing time, and there were very few pe 2026 GMC AT4X. Overall, the experience was average—not great, but not terrible either. I arrived close to closing time, and there were very few people in the service department. When I was handed my keys and paperwork, I asked if someone could show me what had been done to my vehicle, where the amplifier had been installed. The person assisting me said he couldn’t show me because he wasn’t the one who performed the work. I understand that he may not have been directly involved in the installation, but I would have appreciated a little more assistance or someone who could walk me through the work that was completed. When you’re driving two hours there and back bringing in a vehicle for an installation, you want to see what was done and feel confident in the work. As for the audio system itself, I’m not too pleased with the quality of the amplifier, but I completely understand that part is on me, as I was the one who chose the product. Their responsibility was the installation, and unfortunately, I can’t say I’m satisfied with the results. I honestly don’t hear much of a difference, and in my opinion, the sound system actually sounded better before the installation. I’ve definitely noticed a significant loss in sound and overall volume, which is disappointing considering the purpose of the upgrade. More
by rudymendez94
October 01, 2026
Everyone is always friendly, courteous, and knowledgeable. They explain any issues, and they keep you updated on progress. knowledgeable. They explain any issues, and they keep you updated on progress. More
by TEXGIRLPETERS
Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Dason Howard
September 24, 2026
James Wood service is exceptional. Our vehicles have always been taken care of by them and we have not had to return for corrections on any work they’ve completed. Our service advisor, Our vehicles have always been taken care of by them and we have not had to return for corrections on any work they’ve completed. Our service advisor, Krystal Gipson is top notch. More
by LZIMME564
September 07, 2026
Exceptional customer service. Definitely went the extra mile to make sure the wait was nice cool and comfortable. Definitely went the extra mile to make sure the wait was nice cool and comfortable. More
by TRENALANELL
Other Employees Tagged: Shawn Hooe
Dealership Inventory (1023 Vehicles)
2022 GMC Sierra 1500 Limited
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
