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Krystal Gipson
Krystal Gipson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Krystal Gipson

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.8
110 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

8 yrs

4.8

110 Reviews

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110 Reviews of Krystal Gipson

September 24, 2026

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Employee Rating

James Wood service is exceptional. Our vehicles have always been taken care of by them and we have not had to return for corrections on any work they’ve completed. Our service advisor, More

by LZIMME564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback! I’m pleased to hear that you have consistently received exceptional service at James Wood Chevrolet Buick GMC. Krystal is indeed a valuable member of the team, and I’m glad she made your experience top-notch. I appreciate your trust in us, and we look forward to serving you again in the future! I’m proud to serve customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 07, 2026

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Employee Rating

Exceptional customer service. Definitely went the extra mile to make sure the wait was nice cool and comfortable. More

by TRENALANELL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Sep 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you experienced exceptional customer service during your visit to James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We always strive to go the extra mile for our customers, and I'm glad that you felt comfortable while waiting. Looking forward to welcoming you back next time! We proudly serve customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 02, 2026

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Employee Rating

Excellent service and repair The staff at James Wood motors did an excellent job will be using them for all repairs on my wife’s vehicle More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Westerlund

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Sep 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Scott! I'm thrilled to hear that you had an excellent experience with us at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We look forward to assisting you with all your wife’s vehicle repairs in the future. Our team here in Wichita Falls, Texas appreciates your support! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 29, 2026

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Employee Rating

They got us an appointment quickly to replace our bad battery. Chrystal was very sweet & helpful. More

by rebelcjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad to hear that Chrystal provided you with excellent service and was able to get your battery replaced quickly. At James Wood Chevrolet Buick GMC Decatur, we strive to make every visit a positive experience for customers. I appreciate your support and we look forward to assisting you again in the future! We proudly serve customers in Wichita Falls, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 29, 2026

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Employee Rating

Always great timely service! Krystal is always great to work with. This is why I make the drive to work with James Wood Decatur. More

by BDEARSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 29, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you consistently receive great service and enjoy working with Krystal at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. I truly appreciate your loyalty and commitment. We look forward to seeing you again on your next visit in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 25, 2026

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Employee Rating

Awesome salesman Clay Estes and awesome finance from Dane Shelton. Best guys around.Would recommend. More

by pgstegall71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Carey Williams, Karen Pattison , Dane Shelton

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Aug 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Clay and Dane provided you with such great service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us! We look forward to serving you again in the future. We are proud to serve customers in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 19, 2026

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Employee Rating

Dason Howard met me as usual, and as always he was prepared. The truck oil was changed and routine maintenance accomplished and it was ready before lunch. As always quick and efficient. More

by johnm.curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dason Howard

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Aug 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m thrilled to hear that Dason provided you with quick and efficient service during your visit to James Wood Motors, Inc. We pride ourselves on being prepared and ensuring that your vehicle maintenance is completed promptly. Looking forward to seeing you again in the Wichita Falls, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 06, 2026

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Employee Rating

I have been a customer of James wood for the over 20 years. Sales, collision, parts, and service always have me coming back. Keep up the good work! More

by Will.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Shawn Hooe, Bryan Stanley, Sam Lara

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Aug 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Will! I’m thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Buick GMC Decatur for over 20 years. I appreciate your kind words about the sales, collision, parts, and service departments. We’ll continue working hard to provide the excellent experience you’ve come to expect here in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2026

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Employee Rating

They took care of me when no one else would. Very personable dealer and I will most likely go back there for my next ride. More

by HEADYSHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Jeffrey Bockemehl, Nick Huff, Dason Howard

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Aug 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you when you needed it most. We look forward to helping you with your next ride, and are proud to serve customers in the Wichita Falls, Texas area. See you soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

Dealership Rating
Employee Rating

From drop off to pickup they always take care of business. They do a great job and I never have any issues. I couldn’t recommend their service enough! More

by MATMAN_5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Harbour

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Aug 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm so glad to hear that you've consistently had a great experience with our service at James Wood Chevrolet Buick GMC Decatur. I appreciate your recommendation, and we look forward to taking care of you again in the future. We are proud to serve customers in the Keller, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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