Clay Garrett
Clay Garrett at Five Star Subaru of Grapevine
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Clay Garrett | Page 11

Sales

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
108 Reviews

Specialties & Trainings

Subaru Certified

4.8

108 Reviews

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108 Reviews of Clay Garrett

April 19, 2018

Dealership Rating
Employee Rating

No time wasted just good information. I came to Five Star Subaru of Grapevine because I knew the Subaru Outback was about $2600 less than other dealers around. So I just walk into the lot More

by One leg ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2018

Five Star Subaru of Grapevine responded

One leg ron, we hope you have thrown those crutches away and are healed enough to fully enjoy your new Outback. It was a pleasure working with you and your wife and we hope you are both enjoying the color. Thank you for being our customer and stop back if you need a refresher on the vehicle's features. We appreciate you both, Stephen Johnston, Sales Manager, 817-438-1700

February 16, 2018

Dealership Rating
Employee Rating

Amazing and compassionate Clay and Kieth helped me purchase an amazing used car that I adore. Clay was very helpful and neither pressured me into anything. Treated me with resp More

by Grace Ernst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Sarao

Feb 17, 2018

Five Star Subaru of Grapevine responded

Grace, thank you for sharing your shopping experience at Five Star Subaru Grapevine. We are excited to add you to our satisfied customer list. Thank you for your business, Stephen Johnston, Sales Manager 817-438-1700

November 30, 2017

Dealership Rating
Employee Rating

Easy, fast, no pressure! Did research prior to arriving at the dealership. Spoke with Clay Garrett who bent over backwards to help me and my family. Very impressed with the de More

by Ls4dirty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Freddie Valdovinos

Nov 30, 2017

Five Star Subaru of Grapevine responded

Thanks for your feedback. We appreciate your ratings on Clay and Freddy and will certainly share them internally. Your time and your business is very valuable to us at Five Star Subaru Grapevine. Please call us anytime with any vehicle care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

November 29, 2017

Dealership Rating
Employee Rating

Purchasing our first Subaru My husband and I did a lot of research to find the right vehicle for our growing family. Safety was #1 on top!! We settled for the 2018 Subaru Outback More

by Mandyloofab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2017

Five Star Subaru of Grapevine responded

Thanks for the feedback Mandy and Congratulations on your new Outback, a wonderful vehicle. You are valued customers at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs or questions you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 31, 2017

Dealership Rating
Employee Rating

Excellent Service I just wanted to take a moment to thank Subaru of Grapevine for an excellent buying experience. Every employee was driven to give excellent customer More

by Flyboychap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts

Nov 01, 2017

Five Star Subaru of Grapevine responded

Flyboychap, we appreciate the recognition for our team! Thank you for the shout out to Clay Garrett and Sean Roberts. It is great to have you as a customer at Five Star Subaru of Grapevine. Thanks, Stephen Johnston, GSM. 817-438-1700

October 30, 2017

Dealership Rating
Employee Rating

Great buying experience! We were looking for a vehicle to meet our needs and finally settled on a Subaru. From start to finish we were treated respectfully and promptly. We More

by Happy Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman

Oct 31, 2017

Five Star Subaru of Grapevine responded

Thanks for your feedback. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 25, 2017

Dealership Rating
Employee Rating

Excellent customer service Clay remembered our names right from the beginning. We never felt pressured and he was soft spoken and took his time in answering our questions. He l More

by Alan Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2017

Five Star Subaru of Grapevine responded

We love reading your kind words Mr. Montgomery. Thank you for choosing Five Star Subaru Grapevine. We welcome your questions and your next visit. Congratulations, Stephen Johnston, GSM. 817-438-1700.

October 24, 2017

Dealership Rating
Employee Rating

The best car buying experience ever! I'm not one who leaves reviews unless I'm really impressed. The professionalism and courtesy of everyone that was part of the car buying experience wa More

by DaveWRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Black, Dee Boyett, Stephen Johnston

Oct 25, 2017

Five Star Subaru of Grapevine responded

Thanks for your feedback Dave. We appreciate your loyalty to Five Star Subaru Grapevine and will certainly share your comments with our sales team. Our goals include respecting our customers time as much as their business. Please call on us anytime with any car care needs you may encounter. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

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