Clay Moorhead | Page 10

Customer Service A + I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, T I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, TN, Clay did not have the vehicle I was looking for. Unfortunately, I found what I was looking for somewhere else. I just wanted to say that I would definitely buy a vehicle from Clay and this dealership even though I live in Tennessee. Very professional and helpful. Today I spoke with Nick Angelo in the finance department about a possible extended warranty for my BMW. Nick was very helpful explaining the best option for me. He DID NOT try to push a product on me like many places do. He provided me with several options and told me to think about what was best for me and to call him back if I had any question or when I was ready to purchase. More

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Thank You Clay and Jeff for another Exceptional Experience!! This was my second purchase from Jake Sweeney, and it was once again, the best service I've ever experienced with a new car purchase. Clay Moorhead This was my second purchase from Jake Sweeney, and it was once again, the best service I've ever experienced with a new car purchase. Clay Moorhead and Jeff Robinson are hands down, THE BEST!! They are totally focused on delivering a world class customer experience. Both Clay and Jeff worked diligently to structure this purchase for me in record time to accommodate my busy schedule. Jake Sweeney is a 1 1/2 hours drive (one way) and it's worth every minute of my time to deal with such a professional team. These guys know how to get things done and simplify this process for the customer. I would strongly recommend anyone looking to purchase a BMW to check out Jake Sweeney. You will be glad you did! More

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Our Cincinnati Experience I have to thank Rob Tobin in particular and Jake Sweeney BMW in general for the best car buying experience I have ever had. Rob found the exact ca I have to thank Rob Tobin in particular and Jake Sweeney BMW in general for the best car buying experience I have ever had. Rob found the exact car I was shopping for as it was headed for the USA on the high seas. He kept me informed as to its arrival at the port and the date it was to arrive at the dealership. All this was accomplished by email and phone calls because we had never met face to face. On the date we were to pick up our new 5 series BMW my wife and I drove the 300 miles to Cincinnati. We were met by Rob and the rest of the friendly and knowledgeable staff of Jake Sweeney BMW. The car was spotlessly prepared for delivery and Rob was very patient in explaining the multitude of functions this car was capable of. Thanks again Rob Tobin and Jake Sweeney BMW. Bruce and Janis , Waynesburg, PA More

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review Second time buying an X5 through Jack Sweeney and Jo Carter. Great experience both times. Easy, quick and straight-forward. I'd buy there again. Second time buying an X5 through Jack Sweeney and Jo Carter. Great experience both times. Easy, quick and straight-forward. I'd buy there again. More

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Communication with Clay by emailing and occasional calling has been flawless and stress free. He has been very straight forward about the deals he could give me. He is the manager of internet sales an calling has been flawless and stress free. He has been very straight forward about the deals he could give me. He is the manager of internet sales and gave me the best price in the market. I have been researching and dealing with the dealers in Dayton and Cincinnati. I am a USAA member so I was eligible for extra incentives, but Clay's offer was the best. Other dealers 3rd or 4th best offers all fell below Clay's FIRST offer. Today, I purchased a 328i xDrive from Jake Sweeney BMW with the help of Clay and Jo (client advisor). Jo also has been so wonderful to let me know about my new BMW. She had a temporary medical condition to use her crutches, but she put all of her efforts to help me out. Nick (financial manager) also explained me about the optional warranties I can purchase throughly. If you want to buy a BMW at a good price without stress, I recommend you to contact Jo or Clay. The best dealer experience ever. Very ethical and professional dealership. I highly recommend this dealer to everyone. More

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I was in the market for a used BMW x3. I found my perfect car at the jake sweeney BMW dealership on Kemper rd. Clay Moorehead was who I communicated with before I visited. I met with Clay and he w perfect car at the jake sweeney BMW dealership on Kemper rd. Clay Moorehead was who I communicated with before I visited. I met with Clay and he was professional, helpful , knowledgable and very friendly. He was even able to get me a better interest rate than my credit union through BMW financial!!! He also took the time after my purchase to take me for a ride and show me how everything in the car operates, as this is my first BMW. I really appreciated how helpful that was to me. Also, had my grandson , Chayce with me and he found a new buddy in Clay! He kept an eye on Chayce while I was finishing the paperwork. He was very entertaining ! Great service! I highly recommend Clay if you are in market for a car! More

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Working with the sales staff was a fantastic experience! Everyone was very welcoming. The salesmen do an incredible job- making sure to listen to customers and provide a wonderful shopping experience. I wou Everyone was very welcoming. The salesmen do an incredible job- making sure to listen to customers and provide a wonderful shopping experience. I would recommend them 100%! More

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Working with Clay has been a fantastic experience. Everything I asked for was delivered. He went above and beyond to help me which anymore is a rarity. Greatly appreciated. Everything I asked for was delivered. He went above and beyond to help me which anymore is a rarity. Greatly appreciated. More

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Our family has purchased 5 BMW's from Clay Moorhead and the team at Jake Sweeney BMW in the last couple of years. It is easy to keep going back because quite simply they exceed expectations at every t and the team at Jake Sweeney BMW in the last couple of years. It is easy to keep going back because quite simply they exceed expectations at every turn. Clay handles our sales and delivery experience exceptionally well and makes everything easy. The customer service standards by everyone at the Jake Sweeney BMW team are second to none - they truly do understand what it means to put the customer first. Their service team is equally talented, making the service experience as smooth and customer centric as the sales experience. Our family has had negative experiences with another BMW dealer in town, and have learned from that that Clay and team Sweeney are the only place for us to get our "ultimate driving machines." More

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This was my first purchase of a BMW. Clay learned exactly what I was looking for from color and features to price and found the perfect car for me. Also considering it had been many years since I ha exactly what I was looking for from color and features to price and found the perfect car for me. Also considering it had been many years since I had a new car, in addition to not being very familiar with BMWs, he was more than patient helping me learn about my new car so I can fully enjoy it. More

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