Clay Moorhead | Page 2

We stopped in at BMW of Cincinnati North one morning without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may be, was for my wife. After a long line of Lincoln cars and suv's, she wanted a sedan. Ford/Lincoln no longer builds a car other than the Mustang. She has also owned a few of those in the past. Our first foray into a non-Ford purchase after 49 years was near. Brad was sensitive to our apprehensions. He went to great length to supply my wife with a car that met her wants completely for a test drive. Only took 3 to satisfy her. Sales Manager Ed Besl had a hand also. Alise did a great job teaching the car's controls with Clay Moreland handling the F&I with care. Thanks again to them all. If our first BMW is as satisfying as the sales experience we will definitely return. More

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Igor Titov is the best salesman I had ever seen! He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to n He is very knowledgeable and sincerely tries to help his customers. I would highly recommend Igor if you want to buy a BMW. He would do anything to navigate you through the process, day or night, and will help you to get the best deal possible. And even after you brought your car, he would be so easy to contact and he will always help you if any additional questions or issues arise. He treats every customer as a family. More

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Thank you, Brad! You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I ha You made leasing experience simple, easy, and FAST!!!! I appreciate all the before effort you did to make the transition effortless on my side. I have been with BMW North for 20 years now and will only use them!!! More

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Dream’s Do Come True!Utterly Amazed! Still in Shock!!! Dream’s Do Come True! Utterly Amazed! Still in Shock!!! The Team at BMW of Cincinnati North is Godsent. "True Facts" On 26 Nov 21, I contacted BMW Dream’s Do Come True! Utterly Amazed! Still in Shock!!! The Team at BMW of Cincinnati North is Godsent. "True Facts" On 26 Nov 21, I contacted BMW of Cincinnati North and inquired about a 2013 Mercedes E350 Sport Sedan, I received a speedy response from Salomon Rabinovich aka “Bimmer Sal” who BTW is Truly Godsent, informing me that Vehicle was still available. Later, 28 Nov 21 I received a Email from Jordan (Customer Care Assistant) stating - A representative is looking forward to working on this with you during business hours. On the same day I received a text message from the General Manager Robert Sabbagh,stating he was reaching out and asking what he can do to help! “Dream’s Do Come True” I had a few question’s which were answered as well as a very nice Discount! Once I received the proposal, reviewed it, sent it back, submitted my deposit, the entire process was stress free, seamless, highly professional, Inspiring and Divine Intervention. Coordination was made to take delivery of the Vehicle on 30 Noy 21, I asked my Dear Friend, Dr. Cherry would she accompany me to drive from Alabama to Cincinnati 8 hour drive! We left at 2:00 am (Yes)! Arriving at BMW of Cincinnati around 11:00 ET. Greeted by Salomon with V.I.P. treatment, Top Notch Customer Service. We talked and was taken to the area where the vehicle awaiting with a Large Red Bow! Talk about over the top, hands down Customer Satisfaction on a Star rating system, of 5 Star’s being the best BMW of Cincinnati surpassed that, they should receive a Galaxy of Star’s because they’re truly deserving! After the presentation and a awesome test drive, I was taken to the Financial Manager, Clay Moorhead, Kudos for making the paperwork process a breeze and the awesome information exchange. My Overall impression about BMW of Cincinnati is beyond word’s, I’m truly Grateful, Thankful and Blessed to have met these remarkable Individual’s, received quality Customer Service and a Dream Vehicle! Congratulation’s on Job well done Team of BMW of Cincinnati North, I strongly recommend this Dealership to anyone Worldwide who desire to purchase a vehicle, let BMW of Cincinnati be your first choice without hesitation.” Dream’s Do Come True”! Sincerely, Earl Marshall Jr. A Totally Satisfied Customer More

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We have need customers for over 20 years! There is a reason why we keep going back to BMW of North Cincinnati! They have the magic of how to attend to their customers and their needs in a very professio reason why we keep going back to BMW of North Cincinnati! They have the magic of how to attend to their customers and their needs in a very professional manner! Excellent service!! Excellent customer care!! They totally have the best interest of serving their customers! We are one happy BMW loyal customer and will continue to do so! Thank you so very much for what you do so well!! More

by PKSABHAR Verified Customer Verified Customer

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Hidden Profiter Dealership hid $899 Paint/interior treatment without asking or acknowledging they included this! Pure profit grab without informing customer! I expect Dealership hid $899 Paint/interior treatment without asking or acknowledging they included this! Pure profit grab without informing customer! I expect better from BMW dealer. More

by BMW17 Verified Customer Verified Customer

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Purchase used 340i Dealer was very professional and responsive. Negotions were tough but fair. Doing this during Covid 19 is not easy but provisions were in place for Dealer was very professional and responsive. Negotions were tough but fair. Doing this during Covid 19 is not easy but provisions were in place for the most part. More

by BMAGLOSKY Verified Customer Verified Customer

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Professionalism and Expertise My experience with BMW of Cincinnati North exceed all my expectations! I drove down from Indianapolis to look at a specific BMW X5. My salesman, Bra My experience with BMW of Cincinnati North exceed all my expectations! I drove down from Indianapolis to look at a specific BMW X5. My salesman, Brad Schultz was terrific showing me the vehicle and did a great job answering all my questions and making the sales process very easy. If you are looking for a BMW I would highly recommend Brad and BMW of Cincinnati North. I would also like to thank Clay Moorhead for his professionalism and help in the buying process. More

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Clay, Brian, Royan top marks I don't really choose a dealership based on the people; because I want a specific car they have on the lot. But it was a pleasant surprise to find the I don't really choose a dealership based on the people; because I want a specific car they have on the lot. But it was a pleasant surprise to find these three individuals easy to work with during the process. More

by BCONTHEROAD Verified Customer Verified Customer

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Scam Artist My wife purchased a 2017 Porsche Cayenne S back in January of this year the experience was the worst car buying that we have ever had in our life. The My wife purchased a 2017 Porsche Cayenne S back in January of this year the experience was the worst car buying that we have ever had in our life. The purchase price was about 50k. The car was advertise with 40,000 miles on the website after our 3hr drive from Akron,OH the car had not been detailed and when we test drove the car my wife notice that the odometer had 45.000 miles on it. We brought our concern to the salesmen Clay Moorehead and the GM Robert Sabbagh,which neither one was willing to budge on the price. The rear widow shade was missing I brought it too Clays attention,we were told that it had been ordered, that was 8 weeks ago ,spoke with GM his response was that person that orders parts is no longer employed by them and if the part was order they Would send it to us ,if it wasn’t order that we are out of luck. I,have reach out to the dealership on multiple occasions with no response from the GM. I would highly discourage anyone looking to purchase a vehicle to not buy from this dealership. BMW of Cincinncati North. Signed VERY DISSATISFIED CUSTOMER More

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