73 Reviews
Write a Review73 Reviews of Clay Stottlemyre
October 09, 2018
It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly. More
September 28, 2018
Great customer service Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus grea Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus great Priceing More
Other Employees Tagged: Randy Oliver
September 27, 2018
Unsure situation We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around t We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around time was a blessing! More
September 25, 2018
Professional timely service Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The ent Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The entire area was clean! More
September 24, 2018
Great service allowed The service director was polite very understanding and knowledgeable I would recommend this service department to everyone Joe Malcolm‘s Toyota servi The service director was polite very understanding and knowledgeable I would recommend this service department to everyone Joe Malcolm‘s Toyota service department is great I will always take my jeep there They are a lot better than the jeep dealership service department More
Other Employees Tagged: Ryan lee
September 23, 2018
Total life saver! Super helpful we called about 40 miles into our road trip when an emergency check engine light came on. The car seemed to be running okay so we calle Super helpful we called about 40 miles into our road trip when an emergency check engine light came on. The car seemed to be running okay so we called and asked just how bad is this, we were told that we would have to cancel our weekend trip and that we should bring the car in ASAP. As we were on our way to the dealership Clay called and had arranged a loaner vehicle for us. We were able to drop our car off and got back on the road with just enough time to see our son play in his first band competition! Thank you, you saved the day! More
September 23, 2018
Service Not friendly, not helpful. Requested information on adding a feature to my vehicle. His response was "I have a lot going on." He suggested I ask s Not friendly, not helpful. Requested information on adding a feature to my vehicle. His response was "I have a lot going on." He suggested I ask someone else. I will. Someone from a different business. More
September 22, 2018
Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my car was done had I not gone to ask 30 minutes after I saw it was parked outside the bay I'm not sure how much longer I would have waited. More
Other Employees Tagged: Terry Pruett, Paula Ortiz, Darnell Thomas, Brian Bailey, Dominique Warrick, Matthew Reid, Randy Oliver
September 21, 2018
Good service, as always I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for be I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for better care. More
Other Employees Tagged: Terry Pruett, Matthew Reid
September 19, 2018
Poor customer service After recieving a call to set up an appt and getting yelled ar for not uaing a 6 month free service bc I did not have time, it was hard to get a time After recieving a call to set up an appt and getting yelled ar for not uaing a 6 month free service bc I did not have time, it was hard to get a time to work. My work demands i can not be gone for long periods of time. Meaning theor shuttle was useless, i had to find my own way back to work then to get my vehicle. No time frame as to when my vehicle would be done either. More