Clay Stottlemyre
Clay Stottlemyre at Joe Machens Toyota
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Clay Stottlemyre | Page 2

Service Advisor

Joe Machens Toyota

1180 Vandiver Drive
Columbia, MO 65202

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73 Reviews
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73 Reviews

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73 Reviews of Clay Stottlemyre

October 09, 2018

Dealership Rating

It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly More

by BRIANHOEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2018

Joe Machens Toyota responded

Brian, thank you for the positive feedback! We are very pleased to know you had a good experience with our team! We do appreciate you and your business!

September 28, 2018

Dealership Rating
Employee Rating

Great customer service Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus grea More

by Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Oliver

Sep 28, 2018

Joe Machens Toyota responded

Ro, thank you for the positive feedback! We are happy to know you had a great customer service experience with our team during your visit! We do appreciate you and your business! Thanks again, come back and see us!

September 27, 2018

Dealership Rating
Employee Rating

Unsure situation We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around t More

by james1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2018

Joe Machens Toyota responded

James, thank you so much for the positive feedback! We love to hear you had a good overall experience with our service! Thanks again for your business! We appreciate you!

September 25, 2018

Dealership Rating
Employee Rating

Professional timely service Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The ent More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2018

Joe Machens Toyota responded

Joe, thank you so much for the positive feedback! We are very pleased to hear you had a great service visit and it was done in a timely manner! We appreciate you! Thanks again!

September 24, 2018

Dealership Rating
Employee Rating

Great service allowed The service director was polite very understanding and knowledgeable I would recommend this service department to everyone Joe Malcolm‘s Toyota servi More

by gregmoss501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ryan lee

Sep 24, 2018

Joe Machens Toyota responded

Greg, thank you for the positive feedback! We are very happy to know you had a great overall service experience with us! We do appreciate you and your business! Come back and see us!

September 23, 2018

Dealership Rating
Employee Rating

Total life saver! Super helpful we called about 40 miles into our road trip when an emergency check engine light came on. The car seemed to be running okay so we calle More

by szaboj
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 24, 2018

Joe Machens Toyota responded

Thank you so much for sharing your positive feedback! We are very happy to know you had a great overall service experience and our team was able to help resolve the issue! We do appreciate you and your business!

September 23, 2018

Dealership Rating
Employee Rating

Service Not friendly, not helpful. Requested information on adding a feature to my vehicle. His response was "I have a lot going on." He suggested I ask s More

by rcswartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 23, 2018

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We are alerting our management team of this situation to investigate further. If you would like to reach out to our Customer Relations Manager, Tami Dick, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry to hear you had a less than exceptional experience.

September 22, 2018

Dealership Rating
Employee Rating

Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my More

by FLNFRGYRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know your service visit went smoothly! We do appreciate you and your business!

September 21, 2018

Dealership Rating
Employee Rating

Good service, as always I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for be More

by Countrygirl 44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Pruett, Matthew Reid

Sep 21, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a good overall service experience with our team! We do appreciate you!

September 19, 2018

Dealership Rating

Poor customer service After recieving a call to set up an appt and getting yelled ar for not uaing a 6 month free service bc I did not have time, it was hard to get a time More

by Jmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 19, 2018

Joe Machens Toyota responded

We sincerely apologize for your service experience. We do strive for quality customer service and will alert our management team of this situation and investigate further. Thank you for sharing your honest feedback, as it helps us improve. Again, we are very sorry for the frustration and inconvenience this has caused during your visit with us.

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