Clayton Einck | Page 4

My experience with service at the dealership was a bit 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains 'rocky' at first, but Clayton is dependable, professional and courteous, resulting in making up for early bad experiences. As long as Clayton remains my service advisor. I will patronize Norm Reeves. Thank you very much! More

by EMWALLAC Verified Customer Verified Customer

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Scheduled oil change - upsold adding tire rotation- now starting wheel shakes - it did not shake prior to this oil change appointment - called to duscuss 2 times but the girl was not helpful- can we pleas starting wheel shakes - it did not shake prior to this oil change appointment - called to duscuss 2 times but the girl was not helpful- can we please have a male answering the service calls Ty Lynn More

by lynn.cellars Verified Customer Verified Customer

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Everyone was friendly and welcoming. I think I already said what I love about the staff. I think I already said what I love about the staff. More

by hrhlloyd Verified Customer Verified Customer

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easy & quick I had a very easy & quick time at the dealership! I was able to get my car serviced quickly and all issues were solved dealership! I was able to get my car serviced quickly and all issues were solved More

by lozogax Verified Customer Verified Customer

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Really great service overall! I always enjoy coming here to get my car supported. Thanks! I always enjoy coming here to get my car supported. Thanks! More

by benicialie Verified Customer Verified Customer

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I had an awesome time and thank you for the great service!!! This was a wonderful visit… service!!! This was a wonderful visit… More

by brian.lam1900zz Verified Customer Verified Customer

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Fast! Clayton was courteous and made sure that I understood what was involved. Also, he gave me an opportunity to select options for recommendations by the Clayton was courteous and made sure that I understood what was involved. Also, he gave me an opportunity to select options for recommendations by the technicians - no pressure. More

by elgoto2 Verified Customer Verified Customer

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I brought my car in because it wasn’t starting and it was not a battery issue. Clayton said that they ran a diagnostic and confirmed that my alarm that I had purchased with the car was the cause. It was not. not a battery issue. Clayton said that they ran a diagnostic and confirmed that my alarm that I had purchased with the car was the cause. It was not. They removed my alarm and it cost me what I had paid for it, which was around $800 plus the time spent without my car and the fact that it was at my mechanic’s shop for two weeks while they figured out what was actually wrong with it. In addition to that, I had to pay the $190 to have my alarm removed, which wasn’t necessary at all. I am very disappointed with the service at this dealership. I gave the superstore a three star rating because when I brought my car in for the recall, they finished the job in a timely manner. I do not appreciate that I was lied to regarding my alarm and I lost around $1000. More

by sbravo76 Verified Customer Verified Customer

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Getting a battery replacement cost for our Insight from another dealership required us to bring the car in while another company's estimate seemed excessive. A phone call to Norm Reeves Huntington Beach pa another dealership required us to bring the car in while another company's estimate seemed excessive. A phone call to Norm Reeves Huntington Beach parts department provided the information I needed. The estimate was very reasonable and the service was done efficiently, professionally and the staff were exceptional. I will return for future service at Norm Reeves Honda. More

by Khalldesign6 Verified Customer Verified Customer

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Team members are very friendly! ! Very care and helpful Very nice staffs and friendly Thank you for the service ! Very care and helpful Very nice staffs and friendly Thank you for the service More

by tonyan7162 Verified Customer Verified Customer

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