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Clayton Einck

Overview Reviews (409) Inventory (742)

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Clayton Einck

Clayton Einck | Page 5

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

409 Reviews

Overview Reviews (409) Inventory (742)

4.9

409 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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409 Reviews of Clayton Einck

March 14, 2026

Dealership Rating

Employee Rating

Very efficient service agent you have in Clayton. Great experience each time He is attentive and provides professional services each time Great experience each time He is attentive and provides professional services each time More

by RyanMendis13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Clayton has built a reputation here for staying organized and attentive with every vehicle that comes through his lane. Your review reflects exactly how he approaches the job. We appreciate you returning to work with him again and again.

March 12, 2026

Dealership Rating

Employee Rating

I feel very comfortable with choosing that dealer everybody they are very professional they greet you as you walk in everybody they are very professional they greet you as you walk in More

by Carmen_Monterey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words, Carmen! We love hearing that you felt comfortable from the moment you walked in. Creating a welcoming and professional environment for every guest is something our entire team takes pride in. We truly appreciate your support and look forward to seeing you again next time!

March 12, 2026

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Employee Rating

Great customer service Good quality work and expert work. Etc Etc Etc Bla bla bla. Etc Etc Etc Bla bla bla. More

by Gschweitzer78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the great feedback! We're glad to hear you had a positive experience with our team and that the quality of work met your expectations. Providing excellent customer service and expert care is always our goal. We appreciate you taking the time to share your experience!

March 12, 2026

Dealership Rating

Employee Rating

Excellent, knowledgeable, quick an efficient. They were very professional and explained everything they needed to do. They were very professional and explained everything they needed to do. More

by Jjhbeach729

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the wonderful review! We're happy to hear that Clayton and the team provided knowledgeable, efficient service and kept you informed throughout the process. Making sure our customers understand the work being done is very important to us. We appreciate your trust and look forward to assisting you again in the future!

March 12, 2026

Dealership Rating

Employee Rating

All good Good service by the dealer and also by the salesperson Clayton Good relationship with the team workers salesperson Clayton Good relationship with the team workers More

by amvasquez71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Teamwork makes the dream work! We're happy to hear that Clayton and the team provided knowledgeable, efficient service and kept you informed throughout the process. Making sure our customers understand the work being done is very important to us. We appreciate your trust and look forward to assisting you again in the future!

March 12, 2026

Dealership Rating

Employee Rating

Great service and knowledge displayed by Clayton Very patient and courteous, professional and helpful experience patient and courteous, professional and helpful experience More

by vnastich73

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Mar 16, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Clayton took a detective’s approach, carefully examining every detail and guiding you with patience and professionalism. Every step was handled thoroughly, leaving no question unanswered and no detail overlooked.

February 18, 2026

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Employee Rating

My experience was excellent. The management team including Arbenz and Jason were great. Arbenz is always very helpful. Clayton was also very friendly and helpful. The management team including Arbenz and Jason were great. Arbenz is always very helpful. Clayton was also very friendly and helpful. More

by lindacsilverman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Ung , Arbenz Anton

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Feb 18, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Linda. You came in with questions, and the answers were ready. Clear explanations, thoughtful guidance, and support without pressure made the entire experience feel easy and informed. Thank you for recognizing service that values knowledge, patience, and respect.

January 25, 2026

Dealership Rating

Employee Rating

Excellent service! Friendly, efficient, found a nail and patched a tire. All around great Great experience Friendly, efficient, found a nail and patched a tire. All around great Great experience More

by paulvanderroest

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Jan 26, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Friendly, efficient, and faster than you could say “tire patch.” They caught that nail, patched it, and sent you back into the fast lane without missing a beat. Road trip approved.

January 21, 2026

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Employee Rating

John Le is Rude and argumentative. Made me feel bad for asking about a coupon Honda sent me.I called Honda to verify the coupon and was told it was okay. After JOHN Le argued with me Made me feel bad for asking about a coupon Honda sent me.I called Honda to verify the coupon and was told it was okay. After JOHN Le argued with me and made it a big deal he told me 'it's only 20 dollars man' insinuating I can't afford 20 dollars I have always come here and love the service but this is the first time I felt so disrespected. He didn’t tell me the wait time and forgot about us. We had to go look for him and another agent helped us after. If JOHN LE doesn’t like his job he should find a new one. More

by Javier.Rp.Tt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John Le , Jason LE

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Jan 21, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Javier, we never want to make anyone feel disrespected, and we're sorry you left feeling that way. We'd like to hear more about your visit so that we can address these concerns properly. Please contact us with more information.

Jan 21, 2026 -

Javier.Rp.Tt responded

Javier.rp.tt@hotmail. You guys can email me

January 12, 2026

Dealership Rating

Employee Rating

It was hard for me to get everything in place and the help was very minimal help was very minimal More

by luzy.martinez

Verified Customer

Recommend Dealer

Other Employees Tagged: Clayton Einck

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Jan 13, 2026 -

Norm Reeves Honda Superstore - Huntington responded

Hi Lucy, we're sorry your recent visit left you feeling this way. It's important to us that customers receive the assistance they need, and we'd like to hear more about your experience so we can better understand and address what happened. Please contact Jason Ung, our Service Manager, at Jason.ung@normreeves.com.

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