Clayton Flynn | Page 13

Experience was highly courteous, helpful and very professional at all times. Would highly recommend to anyone purchasing a vehicle. professional at all times. Would highly recommend to anyone purchasing a vehicle. More

by Meink60 Verified Customer Verified Customer

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I was appalled at the quality of vehicle I bought. I drove it off the lot on Thursday night at around 7 pm before I got it home there were red warning lights on the dashboard. They identified one up f I drove it off the lot on Thursday night at around 7 pm before I got it home there were red warning lights on the dashboard. They identified one up front as the wiper reservoir tank was cracked. The other lights they would have to check and see what the issue were. Now its been less than eight hours and I was talking with the dealership about when they can get it in to look at the other warning lights and only have three days to return the vehicle if I changed my mind. Well the next day as I called they couldn't get the reservoir tank. Now it pushes me to Friday afternoon less than two days owning the vehicle. At this time my salesman asks me to call and talk to Clayton Flynn who tells me he cant get the car diagnosed or worked on Friday it would have to wait until Monday. Once I dropped it back off at the dealership they had it for approximately the next 2 weeks thus voiding the 3 day return policy? Now its going to cost me another $1200.00 to repair the catalytic converter or whatever it was. At this point Clayton Flynn said he would split the cost with me. Good on him for that gesture, but knowing I was giving this vehicle to a 69 year old lady and stated biggest need was dependability and they didn't care and in my opinion sold me a lemon. In conclusion service after the sale was non-existent, I had to hound them every couple days to see when it would be ready. I finally was able to pick up this week. Totally, made the wrong decision going with Kelly Ford in Melbourne. More

by RAYMONDVITALE85 Verified Customer Verified Customer

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The customer service is the best and go all out to please the customer. Plus very friendly. the customer. Plus very friendly. More

by ccowling53 Verified Customer Verified Customer

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Over the years we’ve purchased many vehicles from Kelly Ford. We initially did an online inquiry; BDC Agent Christine Kelly replied promptly providing a detailed run down of all vehicles available. The nex Ford. We initially did an online inquiry; BDC Agent Christine Kelly replied promptly providing a detailed run down of all vehicles available. The next day we met with Sales Consultant Reggie Morton who found the right vehicle for us and structured a great deal to perfectly suit our needs. Within minutes the deal was approved by Sales Manager Clayton Flynn. Finance Manager Nick Lagges quickly and efficiently completed the paperwork. It was a pleasure to do repeat business with a great team of dedicated professionals! More

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I have been so happy with everyone here at Kelly Ford. From our initial visit to getting a recall repaired on my vehicle, you can't find more friendly, helpful people. All the staff were helpful and John From our initial visit to getting a recall repaired on my vehicle, you can't find more friendly, helpful people. All the staff were helpful and John really listened to my needs and found me my perfect vehicle. The service technicians were informative and friendly too! More

by SHANDRAARTURA Verified Customer Verified Customer

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Kelly Ford is a great dealer. The staff is really professional, knowledgeable, and eager to help. The nicest part was no high pressure sales. I went in there completely intending The staff is really professional, knowledgeable, and eager to help. The nicest part was no high pressure sales. I went in there completely intending to purchase an automobile, but I never felt any pressure to buy now. There was no sales pitch claiming this was the best deal and you have to get it right now. All the staff were there to help, not pressure me. The best way to describe the whole experience with Kelly Ford is fun. Professional, but with a pleasant sense of humor that made the experience quite nice. The staff there is a definite asset to the business. Keep them all around just in case I need another car. More

by KEEPER.ZOO332 Verified Customer Verified Customer

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The people at Kelly have been good to me for a very long time. The people there know how to treat the people that they help get into a car. They are great. time. The people there know how to treat the people that they help get into a car. They are great. More

by BOSNMATE11 Verified Customer Verified Customer

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Everyone there was very professional and interested in us. Not typical trying to talk you into something you don’t want or push and rush you. Everything was explained to us so we knew exactly what was h us. Not typical trying to talk you into something you don’t want or push and rush you. Everything was explained to us so we knew exactly what was happening. More

by GRASSHOPPER6569 Verified Customer Verified Customer

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The Kelly Ford team was awesome especially Andre and Nicholas, they made us feel so special we left feeling like we were family, we will be recommending your dealership to our friends and family. Thanks Nicholas, they made us feel so special we left feeling like we were family, we will be recommending your dealership to our friends and family. Thanks again 😁 More

by CB-STONER Verified Customer Verified Customer

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Best experience ever buying a car. Ordering my Bronco was a breeze, and true to their word they sold it at MSRP which was a huge relief given the horror stories about ridiculous "marke Ordering my Bronco was a breeze, and true to their word they sold it at MSRP which was a huge relief given the horror stories about ridiculous "market adjustments" some dealerships are asking. Bronco is fantastic and Justin did a great job. More

by BILLREALLYLIKESCOFFEE Verified Customer Verified Customer

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