"Service Center Only"
I have the advanced notice for recalls on my truck. I received a text on my phone. I called the number for lithia and set up my appt. After dropping off the truck they called me a couple hours later to let me know of a couple issues with my truck. Before they called me they looked to see if the parts were warranty and if not had price quote ready for me. I was thoroughly impressed. 1. The place I had it serviced prior to them obviously did a crap job because Lithia had to fix their screw up. 2. They were prepared unlike my last service center that always says "We will have to see after we fix it if you want". I was constantly updated and the work took only a few hours and they fixed the previous service centers screw ups. I will not take my truck to any other service center here in Anchorage.
"Service department. Oil change and valence replacement "
I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day and did so.
Other Employees Tagged:
, Tonya is an absolute sweetheart and always welcoming and helpful. Clayton is always helpful and easy to work with. Kenny the patriots suck but you’re always friendly and accommodating.
"Exceeded my expectations "
Did a fine job on servicing my truck and exceeded my expectations for a cost that was far under what I expected for the service I asked for
Other Employees Tagged:
Saturday service crew
I recently visited Lithia dodge and Clayton always is professional and gives me great service whenever needed. I will recommend this dealership to anyone there.
- Billy Twodogs
Excellent sales and delivery staff, my experience was quick, streamlined and efficient, my vehicle was impeccable when delivered- beyond pleased- I recommend Lithia CDJR to Everyone-
From Sales to financing the staff was courteous, professional, knowledgeable, and cared about my wants and needs- a perfect fit vehicle- at a price below market value that is exactly what I was looking for. Thank you for the best experience ever!
Great job guys. See you in the future for more service as needed if I do need to . Have fun and keep up the great work
The team at Lithia was professional and courteous. The quickly saw me and were able to swiftly take care of my truck. I would recommend them.
Great care of the car, with up front knowledge of cost. Awesome people with great care of the car and understanding for what we were looking.
"Top notch Pit Crew at Litia gets er done!"
Jason is the man! From the moment he answered the initial phone call (one ring) I knew that he was here to help. He was able to schedule me in and completely satisfy my truck with the service it deserved! Thanks Jason! This team just keeps getting better and better! I highly recommend Lithia for all your service needs!
"Truck was stolen, got me back on the road"
Got my truck towed to Lithia after it was recovered by the police. The door handle had been sawed off and the steering column had been torn out. Worked with Landon and Clayton to get it back in operable shape. They did a fantastic job, even fully detailing it before they returned it to me. They did have it for a couple of months however, as a refurbished steering column had been hard to come by. I drove it for a couple weeks and brought it back for a dead battery issue ( something had caused a phantom draw on the battery ) and when service hooked it up they said there were over 30 error codes coming up. On a side note I've worked with Kenny ever since I bought the truck in 2006 and the service has always been great.