Clinton Ma
Clinton Ma at Genesis of Englewood powered by Benzel-Busch
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Clinton Ma | Page 2

General Sales Manager

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.9
53 Reviews

Industry Experience

22 yrs, 8 mos

Languages Spoken

Cantonese Cantonese

4.9

53 Reviews

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53 Reviews of Clinton Ma

September 26, 2024

Dealership Rating
Employee Rating

I’m disappointed with the service I received after purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule t More

by EJ
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly McNichol

September 20, 2024

Dealership Rating
Employee Rating

The guys at Genesis of Englewood went out of their way to close this sale, I am very pleased with their sale and service departments. More

by GERISMITH321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Fraser

September 10, 2024

Dealership Rating
Employee Rating

Clinton and Tyler were great to work with. Each offered transparency throughout the sales process. More

by 1978KDB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Paparazzo , Tyler Higgins

September 04, 2024

Dealership Rating
Employee Rating

Took 5 hrs to deliver vehicle from yard in North Bergen, through prep, to showroom. Salesman was notified that I was interested in seeing the car at 10:30a, finally saw car at 5:00p. Never got to test drive More

by ashap40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Higgins

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback. We apologize for the delay in delivering the vehicle and for any inconvenience caused. It’s important to us that every aspect of your experience is smooth and satisfactory, and we regret that we fell short in this instance. We appreciate your patience and are glad you went ahead with your purchase. Please know that we are committed to improving our processes to better serve you in the future. If you have any further concerns or need assistance, don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

September 01, 2024

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Employee Rating

Jon was great to work with. Very pleasant and tried to help us with everything we needed. He did not rush us at all and was very respectful. Believe it or not we enjoyed the pro More

by Jdimasso
Recommend Dealer
Yes

Other Employees Tagged: Jon Koyfman , Steven Sundar

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that Jon made your experience so enjoyable. It’s wonderful to know that his pleasant demeanor, patience, and respect contributed to a positive and stress-free process. We appreciate your feedback and are glad Jon could assist you with everything you needed. Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

The dealership always cares about the customer take time to answer questions and always available for problems that you have with your car one of the best dealerships I’ve been to in 20 years More

by Capri007$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol, John Skopetos , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

August 24, 2024

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Employee Rating

Wonderful to deal with! Everything went smoothly and will certainly buy here again. Highly recommended! More

by dgmnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tamara Mendoza

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your wonderful feedback! We’re delighted to hear that everything went smoothly and that you had a great experience with us. Your recommendation means a lot, and we look forward to helping you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 22, 2024

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Employee Rating

Tamara was so helpful and made the process seamless. It was the best dealership experience I’ve had while test driving couple other cars. More

by JULIE_1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tamara Mendoza

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that Tamara made your experience seamless and stood out among other dealerships. Your satisfaction is our goal, and we’re thrilled we could provide such a positive experience. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car! Warm regards, Michael Hill mhill@benzelbusch.com

August 21, 2024

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Employee Rating

Great service! Was really impressed by the performance of Tyler and Clint. Thanks and again appreciate all your help! More

by LEEJK514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Higgins, Steven Sundar

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that Tyler and Clint made such a positive impression with their service. Your satisfaction is our top priority, and it's wonderful to know we were able to assist you effectively. If you need anything else in the future, don’t hesitate to reach out. Thanks again for your appreciation! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

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Employee Rating

Jeff is Outstanding and made our transaction incredibly easy. Found the car online, he sent additional pics as requested. I asked him to personally look it over and it was exactly as described - car was pe More

by drenovationsllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chun, Matthew Paparazzo

Aug 27, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that Jeff, Matt, and Clinton provided you with such a seamless and positive experience. It’s great to know that everything from the car’s condition to the paperwork and additional packages was handled to your satisfaction. We appreciate your loyalty and are delighted to have earned your trust with your fourth Genesis purchase. Warm regards, Michael Hill mhill@benzelbusch.com

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