Clinton Ma | Page 2
General Sales Manager
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
Industry Experience
22 yrs, 8 mos
Languages Spoken
Cantonese
53 Reviews
Write a Review53 Reviews of Clinton Ma
September 26, 2024
I’m disappointed with the service I received after purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule t purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule the repair, and when the team finally came, they arrived almost 2 hours late. I complained to Kelly about this, but instead of apologizing, she told me to talk to the Sales Manager. I am already dissatisfied that the scratch was present when I purchased the car. Not only did it take a month to get the repair done, but they also missed the scheduled appointment time, causing further inconvenience to my personal plans, and there was no apology at all. Overall, the lack of communication, delays, and employee attitude were very frustrating and unprofessional. More
Other Employees Tagged: Kelly McNichol
September 20, 2024
The guys at Genesis of Englewood went out of their way to close this sale, I am very pleased with their sale and service departments. close this sale, I am very pleased with their sale and service departments. More
Other Employees Tagged: Neil Fraser
September 10, 2024
Clinton and Tyler were great to work with. Each offered transparency throughout the sales process. Each offered transparency throughout the sales process. More
Other Employees Tagged: Matthew Paparazzo , Tyler Higgins
September 04, 2024
Took 5 hrs to deliver vehicle from yard in North Bergen, through prep, to showroom. Salesman was notified that I was interested in seeing the car at 10:30a, finally saw car at 5:00p. Never got to test drive through prep, to showroom. Salesman was notified that I was interested in seeing the car at 10:30a, finally saw car at 5:00p. Never got to test drive it, but I bought it anyway and got to drive it home in rush hour traffic. Trust dealer experience improves. More
Other Employees Tagged: Tyler Higgins
September 01, 2024
Jon was great to work with. Very pleasant and tried to help us with everything we needed. He did not rush us at all and was very respectful. Believe it or not we enjoyed the pro Very pleasant and tried to help us with everything we needed. He did not rush us at all and was very respectful. Believe it or not we enjoyed the process and it wS because of Jon. More
Other Employees Tagged: Jon Koyfman , Steven Sundar
August 29, 2024
The dealership always cares about the customer take time to answer questions and always available for problems that you have with your car one of the best dealerships I’ve been to in 20 years to answer questions and always available for problems that you have with your car one of the best dealerships I’ve been to in 20 years More
Other Employees Tagged: Kelly McNichol, John Skopetos , Neysha Ortiz
August 24, 2024
Wonderful to deal with! Everything went smoothly and will certainly buy here again. Highly recommended! Everything went smoothly and will certainly buy here again. Highly recommended! More
Other Employees Tagged: Tamara Mendoza
August 22, 2024
Tamara was so helpful and made the process seamless. It was the best dealership experience I’ve had while test driving couple other cars. It was the best dealership experience I’ve had while test driving couple other cars. More
Other Employees Tagged: Tamara Mendoza
August 21, 2024
Great service! Was really impressed by the performance of Tyler and Clint. Thanks and again appreciate all your help! Was really impressed by the performance of Tyler and Clint. Thanks and again appreciate all your help! More
Other Employees Tagged: Tyler Higgins, Steven Sundar
August 20, 2024
Jeff is Outstanding and made our transaction incredibly easy. Found the car online, he sent additional pics as requested. I asked him to personally look it over and it was exactly as described - car was pe easy. Found the car online, he sent additional pics as requested. I asked him to personally look it over and it was exactly as described - car was perfect!! Went down a few days later, he had all the paperwork ready, and we were in in out in about 40 minutes. Sat with Matt in finance and he offered us all the extra packages but wasn't pushy at all. Clinton came over and introduced himself and thanked us for coming down. Dealership is very nice and professional. This is our 4th Genesis, we have worked with multiple dealerships before, and they have fallen way short - not Englewood though - top notch all the way through!! Don't hesitate to purchase from them, honest, accurate and efficient. More
Other Employees Tagged: Jeff Chun, Matthew Paparazzo