Neil Fraser
Neil Fraser at Genesis of Englewood powered by Benzel-Busch

Neil Fraser

Account Representative

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

4.9
11 Reviews
4.9

11 Reviews

Write a Review

Dealership Experience

6 mos

Industry Experience

7 yrs, 2 mos

11 Reviews of Neil Fraser

May 15, 2024

Dealership Rating
Employee Rating

Based on past experience we haven’t found buying a car to be very enjoyable but everyone we encountered at this dealership was friendly and not hard sell. Even though they wouldn’t accept our first offer the More

by LAWFAM157
Sales Price Transparency
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We understand that buying a car can sometimes be a stressful experience, and we're glad that our team was able to make it more enjoyable for you. At our dealership, we believe in friendly and transparent interactions without the pressure of a hard sell. Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

Dealership Rating
Employee Rating

Awesome service. I appreciate their effort to be fully transparent regarding the process. I highly recommend! More

by srkeitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun

May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're delighted to hear that you had an awesome service experience with us. Transparency is a cornerstone of our approach, and we're thrilled that you appreciated our efforts to keep you fully informed throughout the process. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

Dealership Rating
Employee Rating

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

Dealership Rating
Employee Rating

I searched several dealers for the GV80 but the service from Genesis of Englewood won me over! I had the ability to purchase a similar vehicle from 3 other dealerships but the professionalism and dedicati More

by DRRONHAMMOND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Steven Sundar

May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

We're honored to have won you over in your search for the GV80! At Genesis of Englewood, delivering exceptional service and prioritizing your satisfaction is always our top priority. Thank you for recognizing our team's professionalism and dedication to customer service—it means the world to us. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

Dealership Rating
Employee Rating

Amazing experience. !!! Everyone is extremely knowledgeable and super friendly. Would highly recommend to anyone and everyone More

by Anthonyrannou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Absolutely delighted to hear about your amazing experience! We're thrilled that our team's knowledge and friendliness made your visit exceptional. Thank you for your enthusiastic recommendation—we couldn't ask for better feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

Dealership Rating
Employee Rating

It was a painless and outstanding experience to work with Clinton and Neil. I highly recommend this very professional dealership! More

by JEFF@TUXAPP.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Matthew Paparazzo

May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Clinton and Neil provided you with a painless and outstanding experience. Delivering professionalism and excellent service is our priority, and we're glad to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 28, 2024

Dealership Rating
Employee Rating

Excellent service They gave me their best price up front and I appreciate the direct approach More

by ROBERTROSENBLATTESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! Providing transparent and upfront pricing is a cornerstone of our commitment to excellent service. We're thrilled to hear that you appreciated our direct approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

April 07, 2024

Dealership Rating
Employee Rating

The dealership and all of its employees were professional and courteous. Took plenty of time w me and did not rush me to make a decision. Very wonderful experience More

by Goldengirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our dealership and team to be professional, courteous, and attentive to your needs. At our dealership, we believe in providing each customer with the time and attention they deserve, without any pressure to rush decisions. It's wonderful to hear that you had a very positive and wonderful experience with us. Best Regards, Michael Hill mhill@benzelbusch.com

Apr 09, 2024

Goldengirl responded

Excellent dealership

March 27, 2024

Dealership Rating
Employee Rating

My first experience at a Genesis went smoothly. Neal took great care of me along with the whole team in Englewood. Neal was patient and extremely accomodating when I needed to change appointments. More

by gwilliam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katherine Lara

Apr 01, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for sharing your first experience with Genesis of Englewood! We're thrilled to hear that Neal and our team provided you with excellent service from start to finish. We understand that flexibility and accommodation are key when it comes to appointments, and we're glad to hear that Neal was able to assist you with any changes you needed. Providing a seamless and pleasant experience is always our top priority. Warm Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Dealership Rating
Employee Rating

Neil was great to work with. He was very professional and answered all my calls and emails in a timely manner. Thank you! More

by boaz.cn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with Neil at Benzel-Busch Motor Car Corp. We are delighted to hear that you found his professionalism and responsiveness to your calls and emails to be noteworthy. Timeliness and effective communication are key aspects of the service we strive to provide, and it's gratifying to know that Neil embodied these qualities during your interactions. Regards, Michael Hill mhill@benzelbusch.com

1

Dealership Inventory (163 Vehicles)

used 2021 Ram 1500 car, priced at $84,991
2021 Ram 1500
used
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Genesis Electrified G80 car, priced at $76,670
2024 Genesis Electrified G80
new
Vik Black exterior
Automatic
All-wheel Drive
new 2024 Genesis G70 car, priced at $45,790
2024 Genesis G70
new
Savile Silver exterior
Automatic
All-wheel Drive
new 2024 Genesis GV60 car, priced at $72,180
2024 Genesis GV60
new
Makalu Gray exterior
Automatic
All-wheel Drive
new 2024 Genesis GV70 car, priced at $66,855
2024 Genesis GV70
new
Capri Blue exterior
Unknown
All-wheel Drive
new 2025 Genesis GV70 car, priced at $54,340
2025 Genesis GV70
new
Ph3 exterior
Unknown
All-wheel Drive