Cody Banks

Kemmans walk around video and setting up ford pass was very helpful , Cody in finance exceptional very helpful , Cody in finance exceptional More

by TODDPICKOTT Verified Customer Verified Customer

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This dealership is horrible with any contact after the sale. We purchased a Blue Oval certified Mustang with a coyote engine that blew up inside of three months after purchase. They sold us a warranty wi sale. We purchased a Blue Oval certified Mustang with a coyote engine that blew up inside of three months after purchase. They sold us a warranty with Warranty Solutions that wouldn't even cover the engine. It was towed in on Christmas Eve and didn't get the vehicle back from them until March 17th. I had so much run around between the service department avoiding me and then Warranty Solutions denied the claim (after going back and forth with the break down of the engine that the warranty company required) due to the car being modified (lowering springs), and they don't cover modified vehicles. During this time, I had emailed the general manager to discuss the situation and got ZERO response from him. NONE. The dealership covered the engine and now over a month later... I'm still waiting on word for the refund of the bad warranty that was sold to me. They offered a refund to the financing company or roll it over into a FORD warranty. I've emailed and texted and left voicemail for sales manager and the finance person that handled our sale. DO NOT BUY FROM THEM!!!!! . I feel like I've been overly patient. I understand things take time, but this is absolutely RIDICULOUS. More

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The team pulled off an excellent trade. Eddie was consistent and professional as he worked on the details. Carter was very helpful and knowledgeable about the product. Eddie was consistent and professional as he worked on the details. Carter was very helpful and knowledgeable about the product. More

by TINDAL Verified Customer Verified Customer

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The online car shopping experience was incredibly simple and easy to use. I loved the experience! and easy to use. I loved the experience! More

by KENETRAFEARS86 Verified Customer Verified Customer

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I was Very pleased with the entire experience at stivers ford and their sales department is phenomenal ford and their sales department is phenomenal More

by RYAN_CHAMBLESS Verified Customer Verified Customer

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The crew at Stivers understood my needs and didn't try to sell me any extra packages. sell me any extra packages. More

by JEFFERYWSCOGGINS Verified Customer Verified Customer

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Everyone was very knowledgeable and helpful. Very transparent in everything we did. Asher was very helpful in F&I making sure we had all the rebates and best pricing with extended warranty and m Very transparent in everything we did. Asher was very helpful in F&I making sure we had all the rebates and best pricing with extended warranty and maintenance plans. Superb experience More

by PKYLE Verified Customer Verified Customer

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Loved the showroom everyone was extremely nice. I would recommend them to my friends and family. I would recommend them to my friends and family. More

by DEWEY.BLACKSTON Verified Customer Verified Customer

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Sales person was great. Thought the dealer was less than upfront about advertised price vs what they tried to sell it for. Thought the dealer was less than upfront about advertised price vs what they tried to sell it for. More

by RYAN@RHODESSOAPERY.COM Verified Customer Verified Customer

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Very polite and will go the extra mile to close the deal! Very highly recommended. Very highly recommended. More

by RHONDACDA1 Verified Customer Verified Customer

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