Cody Franklin
Cody Franklin at Town East Ford

Cody Franklin | Page 8

New Car Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
5.0
94 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

5.0

94 Reviews

Write a Review

94 Reviews of Cody Franklin

May 15, 2023

Dealership Rating
Employee Rating

Good people to see they know how to help you and answer any questions you have good to deal with More

by Mikeuh1n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Valerie Silva, Craig South

May 17, 2023

Town East Ford responded

Thank you for your five-star review!

May 17, 2023

Mikeuh1n responded

good helpers an good service

May 17, 2023

Mikeuh1n responded

good helpers an service

May 17, 2023

Mikeuh1n responded

good workers

May 13, 2023

Dealership Rating
Employee Rating

good workers they know there jobs, friendly an have knowledge of how the car an parts work i will deal with them next to. More

by Mikeuh1n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Archer, Eric Arias, Raul Arrazabal, Anthony Banuelos, Valerie Silva, Drew Vespia

May 17, 2023

Town East Ford responded

Thank you for your five-star review!

May 13, 2023

Dealership Rating
Employee Rating

Good help for all my questions an he knows his business very well i liked working with him More

by Mikeuh1n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Archer, Eric Arias, Raul Arrazabal, Anthony Banuelos, Ray Monks Jr, Ranger Oppert, Valerie Silva, Craig South

May 17, 2023

Town East Ford responded

Thank you for your five-star review!

March 24, 2023

Dealership Rating
Employee Rating

Each staff member was amazing. They were kind and professional. My second car purchased here and it’s been a great experience. More

by lacynicolejones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terri Scott , Ranger Oppert, Robert Green

March 19, 2023

Dealership Rating
Employee Rating

Every thing was fantastic, the staff always goes above and beyond to help me out every time! More

by Reoppert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Jason Archer, Louis Jimenez, Ray Monks, Ranger Oppert, Noel Santos

Mar 22, 2023

Town East Ford responded

Thank you for your five-star review!

January 17, 2023

Dealership Rating
Employee Rating

Everyone was super helpful and very personable, an overall great car buying experience. Kian, Louis, and Cody were extremely knowledgeable and answered every question or concern I had. More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Jimenez, Kian Kargar, Kiandre Cargar

October 23, 2022

Dealership Rating
Employee Rating

Honestly I felt like they were trying to play me it really wasn’t a good experience I felt as though they thought they had the sale in the bag and when I would explain my issues they would write them o More

by Lazarus
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 24, 2022

Town East Ford responded

Hello Lazarus, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

October 02, 2022

Dealership Rating
Employee Rating

My purchase was flawless. I left with a new car and felt good about experience with all that were involved. More

by dorasaybelk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kian Kargar

Oct 04, 2022

Town East Ford responded

Thank you for your positive feedback!

August 31, 2022

Dealership Rating
Employee Rating

The salesman, Joshua Greene, was rude, pushy, and disrespectful. I will NEVER buy another vehicle from this location nor would I recommend anyone to go there. More

by Jannamorris
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kian Kargar, Joshua Greene

Aug 31, 2022

Town East Ford responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please reach out to Ray Monks at Rmonks@towneastford.com to discuss this further.

August 18, 2022

Dealership Rating
Employee Rating

Responsive, thoughtful, listened to wants and needs, polite, good attitude and effort with customer. Communicated in timely manor any actions or changes happening with purchasing process. More

by Clyff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt DeAnda, Kian Kargar

Aug 19, 2022

Town East Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Aug 19, 2022

Clyff responded

In an imperfect world, things don’t always go as planned. The attitude and effort that was afforded me at Town East, by the whole team, was much appreciated. Thanks guys!

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