Cody Thunberg | Page 4

We have purchased numerous vehicles from them over the years. Recently we had a maintenance issue with our 2018 CR-V that was technically out of warranty. Due to the fact that the car had low miles and we years. Recently we had a maintenance issue with our 2018 CR-V that was technically out of warranty. Due to the fact that the car had low miles and we had a long history with them they covered most of the cost. They didn’t have to do it but they did. I know my wife and really appreciated it nor will we forget it. In fact we are looking to purchase a new Passport. More

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Purchase of a new passport. They were very friendly and answered all of our questions. We would recommend them to anyone looking for a vehicle. We will go to them first when l They were very friendly and answered all of our questions. We would recommend them to anyone looking for a vehicle. We will go to them first when looking for another vehicle in the future. More

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Above 100% There is not one person that I have talked with in my experience with dealing with this dealership that does not go out of their way to help me unders There is not one person that I have talked with in my experience with dealing with this dealership that does not go out of their way to help me understand my vehicle, ask questions with understandable directions and I can drive my car to their facility and ask anyone for help and they have the answer immediately. My husband and I have done business with them for several years and we would not go anywhere else. I appreciate all the time they give me and the friendliness of all the staff. More

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Another Fantastic Buy! June 14, 2019 Upon entering the dealership, I was greeted by both Jon and Steven Cox. I explained I was interested in purchasing a new Passport a June 14, 2019 Upon entering the dealership, I was greeted by both Jon and Steven Cox. I explained I was interested in purchasing a new Passport and that they had what I was interested in on the lot. They were extremely helpful and very knowledgeable about the product, financing and selling price we agreed on. I've owned quite a few vehicles and shop around for the best deal and that always takes me back to Allan Nott. While it is a business, they do care about what they sell and making and keeping people happy. I have yet to meet a group of professionals that outclass these guys. Keep up the great job. More

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Worst experience ever and it got worse after I left. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. When I got home from my 3 hr oil change- tire rotation my right front wheel cover was missing, xxxxxxxx! I am waiting for replacement. More

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Great Service! we had a great experience. The friendly staff helped us find exactly what we were looking for! I will come back to this dealership in the future. we had a great experience. The friendly staff helped us find exactly what we were looking for! I will come back to this dealership in the future. More

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Exceptional service members ! From purchase to routine maintenance, these folks are the standard of excellence when it comes to customer service. It Always feels like you are top From purchase to routine maintenance, these folks are the standard of excellence when it comes to customer service. It Always feels like you are top priority here ! I love this place ! Everyone you pass or that passes you is welcoming and ensures you are taken care of. Hats off to you folks , You Are Fabulous ! Keep up the great work !!! If I was rich, I'd buy you all pizza on Fridays ! More

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Excellent Sales and Service I bought a used van from Allan Nott. The entire process was painless and a breeze. I even took my 6 yr old son with me. There was no pressure during a I bought a used van from Allan Nott. The entire process was painless and a breeze. I even took my 6 yr old son with me. There was no pressure during any point of the sale. Brodey and Miles were very quick with negotiating and kept things going smoothly. My van was "as is" so I under stood the risks involved with buying. I think it came with 1 month or 1000 miles. After 3.5 months of driving and a few trips to a different, less than adequate dealership (Thayer Bowling Green, Ohio) to resolve a vibration problem, Thayer couldn't figure it out and so I called Allan Nott explaining the issue. Allan Nott Honda service fixed the issue and the van has never driven as smooth as it does today (since I've owned it). Not only did Cody and his team at Allan Nott diagnose the issue but they were also very generous in helping with the costs. Even though my vehicle had been sold as is Allan Nott went above and beyond my expectations to help me out. I will gladly be returning to Allan Nott for future purchases. I've never had a better experience with a dealership! More

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Service center I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean my brakes because they said there was a lot of salt built up causing my car to make noises when I slow down. The noise was still there when I drove it home. So I bought it into buds and they said my noise is not from my brakes after they torn it apart it ended up being my front axle that was causing all the noise. My car is finally fixed because I went to the right place that took their time to look at my car. Thanks Allan Nott for charging me and not fixing my car I asked for a refund but Cody said they will look at it again for free. No thanks! More

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Excellent Service Department My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. Since it took a bit over an hour (just dropped in on a busy morning, no appointment), we were able to experience and observe several customer interfaces with the Service Department personnel. In a word: WOW! From the moment we pulled up to the door, we were met and greeted by courteous, personable professionals. Rather than the first time for us to be visit, Allan Nott employees treated us like old friends. We poured a coffee, ate a banana, and relaxed. So for the next hour or so, we watched as each and every customer received the same level of courteous attention that had been given to us. Actually. this attention our wants and needs extended back from our first visit while shopping for our Highlander. The salesman, Steve, sold us the car we wanted; the sales manager worked with us on pricing and the finance manager had us taken care of quickly with some of the neatest computer interface equipment we've ever seen. Our salesman was knowledgeable and made us feel like we were his most important customer. While we had shopped within a ninety mile radius, it was great to find what we wanted, at the price we wanted to pay, just up the highway. While not "in our backyard", Lima is convenient enough that we will use Allan Nott for all of our routine service requirements, too. More

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